Customer & Account Specialist – Internal Medicine

Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets.

As the creator and leader of the global partnership category in the pharma industry we strive to be Always Ahead and work relentlessly to bring therapy to patients in need no matter where they live.

Our values are at the core of every action we take and we are committed to going above and beyond for the benefit of the patients we serve.

We are a dynamic fast-paced company operating in over 25 countries on 5 continents. We are looking for out-of-the-box thinkers people who are passionate caring agile and adaptive to join us on our mission. If you are looking to make a difference in peoples lives we invite you to join us!

We seek a Customer & Account Specialist to promote the companys products.

Communicate with HCPs in the Center- HaSharon area ( mainly cardiologists endocrinologists Family physicians)

The CAS will increase product awareness answer queries provide updated and reliable information and introduce products.

Promoting the companys products in the field based on the BU strategy and work plan.

Align and inspire to achieve business goals and KPIs defined by the BU reporting to the Team Leader.

Digital transformation- Engage with customers via multichannel routes including face-to-face meetings online meetings and phone meetings aligned with Team Leader instructions. Increase interactions via approved emails (AE) and other digital tools provided routine usage of iPad in F2F meetings and CLMs.

Territory and customers management: MCCP update Call plan adherence (CPA) and identifying customer needs using digital tools in Veeva.

Territory and customers mapping- Mapping HCPs influencers periodically territory sales analysis based on sales reports and as a result work planning aligned with the Team Leader and strategy.

Teamwork- share practice constant reflection and feedback on field work with team members and the Team Leader.

• Organizing appointments and meetings with specific HCPs.
• Support HCPs decision to optimize patient outcomes in an ethical way.
• Giving lectures to physicians and medical personnel (according to the MC terms).
• Raise awareness of the units products and scientific updates (EBM).
• Meeting both the business and scientific needs of healthcare professionals.
• Development of new initiatives both personal in the territory and at the team level.
• Creating collaborations and establishing professional relationships with HCPs and HFs.
• Active participation in team meetings including sharing information and best practices reading relevant materials and preparing presentations according to the teams needs.
• Open communication with customers and the companys functions regarding the teams products.
• Maintain a deep and current knowledge of the industry trade association competitors and buyer dynamics and focus efforts on customer opportunities.
• Working according to the companys practices compliance codes rules and regulatory guidelines.
• Report any safety information received during work to the Pharmacovigilance Department.
• Attending conferences in Israel and overseas.

Requirements:

Required experience and education

• Experience as a Medical Representative in the pharmaceutical industry with previous experience with prescription drugs - At least two years including at least one year of working with specialist physicians.
• Experience working with cardiologists an advantage.
• Bachelor of Health Sciences.
• Fluent in Hebrew English Must Advantage - additional languages.
• Presentation skills (Hebrew & English).
• Valid drivers license.

Required qualifications:

• Ability to work independently
• Professional abilities
• Self-educational ability and handling scientific materials
• High interpersonal skills
• Team player
• High ethical standards