وظائف قائد فريق مركز الاتصال في مصر

Supervise support and coach a team of customer service representatives to meet individual and team KPIs.Monitor daily operations and ensure prompt and professional customer support across all communication channels.Handle escalated customer issues and provide effective resolutions.Conduct regular pe...

QuickfirmX is hiring German-speaking Customer Service Representatives on behalf of a leading international company in the travel industry.In this role you will handle travel-related inquiries including reservations cancellations and modifications while delivering professional and high-quality suppor...

The Marketing Team Leader will drive merchant-focused marketing strategies and campaigns ensuring our value proposition resonates with our merchant base. This role combines strategic planning hands-on execution and team leadership to increase merchant acquisition retention and engagement. He/she wil...

Position: Guest Services Team Leader Organization: Orascom Pyramids Entertainment Job Description: The Guest Services Team Leader oversees the VIP Lounge a team consisting of Guest Relations Agents Reception Agents & Reservation Agents. The roles main aim is to ensure a seamless high-quality guest e...

Human Resources Team LeaderLocation: Alexandria Egypt (Alexandria Residents only) Company: Eshratex Cotton SpinningJob Type: Full-Time Factory Based (Borg Al Arab- Industrial Area #2)We are seeking an experienced and dynamic Human Resources Team Leader ((Males Only)) to lead our team through the e...

We are seeking a talented 2D Graphic Designer to join our creative team. The ideal candidate will study briefs thoroughly generate fresh ideas and develop compelling visual concepts based on client needs and project objectives. You will collaborate with cross-functional teams to ensure designs align...

Ready to shape the future of workAt Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global...

Take the Lead as a Call Center IT Manager with Future Group! Are you ready to bridge the gap between technology and customer service excellence Join Future Group a pioneer in translation and localization services since 1994. With a global presence in North & Latin America Asia Europe and MEA we of...

Taskeen is seeking a high performing Team Leader to drive our property sales unit forward. Leveraging your extensive market insight and proven sales acumen you will coach a team of consultants shape winning sales strategies and secure profitable transactions for branded residential properties. Y...

Taskeen is seeking a high performing Team Leader to drive our property sales unit forward. Leveraging your extensive market insight and proven sales acumen you will coach a team of consultants shape winning sales strategies and secure profitable transactions for branded residential properties. Y...

Summary: In this role you will serve as the critical link between the IT department and call center operations. Your primary focus will be on improving customer experiences through technical support and strategic IT solutions. Your role will involve collaborating with various teams to understand tec...

Permanent Job Title: Call Center Agent Company: RayaCX Location: Cairo Egypt Contract Details: Full-time Permanent Overview: We are seeking a highly motivated and customer-oriented Call Center Agent to join our team at RayaCX in Cairo Egypt. As a Call Center Agent you will be responsible for handli...

Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in Maadi Technology Park Egypt. We provide comprehensive solutions to businesses across various industries to help them improve their customer satisfaction and loyalty. Our team of...

About the Role:We are looking for a Researcher Team Leader to manage research activities track market updates and ensure accurate information is added to our project database. You will lead and guide a team of researchers while providing valuable insights that support the companys goals.What Youll D...

We are looking for a driven and experienced Tele-sales Team Leader to manage mentor and energise a team of telesales agents dedicated to promoting our innovative programming courses for children aged 6 to 18 years. In this leadership role you will be responsible for overseeing daily sales activities...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contract and dispute...

About us:We are a growing agency that helps businesses from different industries scale. Our team members are results-driven individuals who like to move fast get the job done and have fun doing it.We are seeking a highly motivated and dynamic Call Center Agent to join our team. The primary responsib...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Were Hiring! Join our Bevatel Team! Were looking for a motivated Call Center Agent to join our dynamic team!At Bevatel were committed to high-quality service continuous professional development and fostering a supportive team-oriented environment.What youll do:Handle customer inquiries via phone pro...

Key responsibilities Build and execute multi-brand social strategies for LinkedIn & Meta aligned to monthly KPIs (reach engagement MQL/SQL CTR/CPL).Own paid social: plan launch and optimize LinkedIn Campaign Manager & Meta Ads Manager campaigns; partner with PPC on funnels/retargeting.Lead editorial...