وظائف قائد فريق مركز الاتصال في مصر

Summary: In this role you will serve as the critical link between the IT department and call center operations. Your primary focus will be on improving customer experiences through technical support and strategic IT solutions. Your role will involve collaborating with various teams to understand tec...

Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in Maadi Technology Park Egypt. We provide comprehensive solutions to businesses across various industries to help them improve their customer satisfaction and loyalty. Our team of...

Permanent Job Title: Call Center Agent Company: RayaCX Location: Cairo Egypt Contract Details: Full-time Permanent Overview: We are seeking a highly motivated and customer-oriented Call Center Agent to join our team at RayaCX in Cairo Egypt. As a Call Center Agent you will be responsible for handli...

About the Role:We are looking for a Researcher Team Leader to manage research activities track market updates and ensure accurate information is added to our project database. You will lead and guide a team of researchers while providing valuable insights that support the companys goals.What Youll D...

We are looking for a driven and experienced Tele-sales Team Leader to manage mentor and energise a team of telesales agents dedicated to promoting our innovative programming courses for children aged 6 to 18 years. In this leadership role you will be responsible for overseeing daily sales activities...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contract and dispute...

Some careers have more impact than others.If youre looking for a career where you can make a real impression join HSBC and discover how valued youll be.HSBC is one of the largest banking and financial services organisations in the world with operations in 64 countries and territories. We aim to be w...

About us:We are a growing agency that helps businesses from different industries scale. Our team members are results-driven individuals who like to move fast get the job done and have fun doing it.We are seeking a highly motivated and dynamic Call Center Agent to join our team. The primary responsib...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Location: CairoEgyptAllianz Partners Claims team is looking for an enthusiastic and motivated People Leader who will manage a team of Claims Officers dedicated to key client accounts.The ideal candidate will have a strong background in people and performance management. The role will involve working...

Were Hiring! Join our Bevatel Team! Were looking for a motivated Call Center Agent to join our dynamic team!At Bevatel were committed to high-quality service continuous professional development and fostering a supportive team-oriented environment.What youll do:Handle customer inquiries via phone pro...

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.Your day-t...

Key responsibilities Build and execute multi-brand social strategies for LinkedIn & Meta aligned to monthly KPIs (reach engagement MQL/SQL CTR/CPL).Own paid social: plan launch and optimize LinkedIn Campaign Manager & Meta Ads Manager campaigns; partner with PPC on funnels/retargeting.Lead editorial...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

We re hiring on behalf of one of our partner companies for the Corporate End User Advisor position to support e& Egypt. This role is ideal for Arabic-speaking graduates looking to join a high-performing customer experience team that supports corporate clients of e& Egypt. Handle inbound inquiri...

We re hiring on behalf of e& Egypt one of our trusted partner companies for the Non-Telecom Advisor role. This is an on-site position where you ll support Arabic-speaking customers through voice chat or email. You ll handle inquiries related to non-telecom products and services working within...

About Amanleek: Amanleek is an innovative insurance service provider located in New Cairo. Our mission is to simplify insurance services and make them more accessible for a wider base of individual and business customers. We leverage transparency trust and innovation to deliver an enhanced experienc...

As a 3p Team Leader youll strive to plan beyond your own needs ensuring the sufficient resourcing of your function. This will include identifying training needs staying on top of absence & performance management as well as coaching and continuous monitoring of your department to engender a greater c...

QuickfirmX is hiring for a German Monolingual Customer Service Account on behalf of a leading European company in the renewable energy sector newly expanding into the Egyptian market. The position is based in 5th Settlement New Cairo.This is a unique opportunity to be part of a global company workin...

Strategic Duties Participate in all strategic company plans.Participate in the business model for the company.Monitors the Business Unit performance against pre-set performance goals.General Admin Duties Participation in the Decision to enter into tenders after studying the financial and contractual...