وظائف قائد فريق مركز الاتصال في مصر

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pu...

We are looking for experienced Bilingual Customer Service/Sales Representatives to join our team in Maadi Cairo. The ideal candidates should have a strong background in customer service or sales excellent communication skills and the ability to handle customer interactions professionally.In this rol...

This is a remote position.We re Hiring: SEO Team Leader (4 Years Experience) At least 3 4 years of hands-on experience in online marketing, including managing organic search campaigns. Working knowledge of technical SEO skills, including proficiency in WordPress, and HTML5 for SEO purposes....

الهدف من الوظيفة:إدارة وتطوير عمليات مركز الاتصال لضمان تحقيق الأهداف التشغيلية وخدمة العملاء بكفاءة عالية، من خلال الإشراف على الفرق التشغيلية، متابعة الأداء، وتحسين العمليات بما يتماشى مع معايير الجودة ورضا العملاء.المهام والمسؤوليات الرئيسية:الإدارة التشغيلية:الإشراف الكامل على جميع أنشطة مركز ال...

الهدف من الوظيفة:مراقبة وتقييم جودة المكالمات والخدمات المقدمة من وكلاء مركز الاتصال لضمان الالتزام بالمعايير والسياسات وتحقيق أعلى مستويات رضا العملاء، مع تقديم توصيات لتحسين الأداء.المهام والمسؤوليات الرئيسية:مراقبة وتقييم المكالمات:الاستماع لمكالمات الوكلاء (مباشرة أو مسجلة) وتقييمها وفق معايير ا...

الهدف من الوظيفة:إدارة وتطوير عمليات مركز الاتصال في مجال تحصيل الديون لضمان تحقيق أهداف التحصيل بكفاءة عالية، وتحقيق أعلى مستويات رضا العملاء، مع الالتزام بالقوانين والسياسات المعمول بها.المهام والمسؤوليات الرئيسية:الإدارة التشغيلية:الإشراف الكامل على عمليات الاتصال (الصادرة والواردة) الخاصة بالتحص...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

- Supervise daily site activities; ensure works conform to drawings/specs and material quality standards.- Enforce HSE requirements; conduct field checks/tests; escalate and resolve issues promptly.- Plan and control resources (labor materials equipment); monitor costs vs. budget.- Coordinate with o...

The Paid Advertising Team Leader will be responsible for leading and scaling global B2B performance marketing campaigns across multiple paid media platforms. The role focuses on generating high-quality inbound leads optimizing advertising spend and directly contributing to company revenue through d...

Key Responsibilities: Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proac...

Assist the HC Manager in developing and updating Human Capital policies and procedures related to timesheets payroll annual leave salary and end-of-service benefits.Design and update HC forms and documentation related to payroll and attendance management.Develop detailed process workflows and operat...

JOB DESCRIPTION:About Abbott: Abbott is a global healthcare company devoted to improving life through the development of products and technologies that span the breadth of healthcare. With a portfolio of leading science-based offerings in diagnostics medical devices nutritionals and branded generi...

Prepares periodic reports regarding the function activities and achievementsParticipate in periodic meetings with the direct manager to ensure that priorities are clear and the workflow is running smoothly as per agreed plans at the beginning of each year.Performing other duties related to the job.P...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

Lead and manage a team of Nintex K2 developers providing guidance mentoring and performance management.Oversee the design development and deployment of K2 solutions to meet business requirements.Collaborate with stakeholders to gather requirements design workflows and ensure successful implementatio...

At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day 80000 colleagues lead the wa...

Job Title: Call Center Team Leader (Banking) Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions to help businesses improve their customer interactions and overall satisfaction. Our team of experts is dedicated to deliver...

Taskeen is seeking a seasoned and dynamic Sales Manager & Team Leader to lead our property sales organization. Drawing on your extensive experience and sharp business acumen you will set the strategic sales direction mentor a high performing team and ensure we consistently surpass ambitious reve...

Key Responsibilities: Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proac...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...