وظائف مركز الاتصالات في مصر

Boost Your Career as a Business Development Executive with Our Growing Team!Are you ready to take your career to new heights with a global leader in translation and localization services Look no further than Future Group! Since 1994 weve been at the forefront of the localization market with a worldw...

الهدف من الوظيفة:إدارة وتطوير عمليات مركز الاتصال لضمان تحقيق الأهداف التشغيلية وخدمة العملاء بكفاءة عالية، من خلال الإشراف على الفرق التشغيلية، متابعة الأداء، وتحسين العمليات بما يتماشى مع معايير الجودة ورضا العملاء.المهام والمسؤوليات الرئيسية:الإدارة التشغيلية:الإشراف الكامل على جميع أنشطة مركز ال...

الهدف من الوظيفة:مراقبة وتقييم جودة المكالمات والخدمات المقدمة من وكلاء مركز الاتصال لضمان الالتزام بالمعايير والسياسات وتحقيق أعلى مستويات رضا العملاء، مع تقديم توصيات لتحسين الأداء.المهام والمسؤوليات الرئيسية:مراقبة وتقييم المكالمات:الاستماع لمكالمات الوكلاء (مباشرة أو مسجلة) وتقييمها وفق معايير ا...

الهدف من الوظيفة:إدارة وتطوير عمليات مركز الاتصال في مجال تحصيل الديون لضمان تحقيق أهداف التحصيل بكفاءة عالية، وتحقيق أعلى مستويات رضا العملاء، مع الالتزام بالقوانين والسياسات المعمول بها.المهام والمسؤوليات الرئيسية:الإدارة التشغيلية:الإشراف الكامل على عمليات الاتصال (الصادرة والواردة) الخاصة بالتحص...

Who are weSince launching in Kuwait in 2004 talabat the leading on-demand food and Q-commerce app for everyday deliveries has been offering convenience and reliability to its customers. talabats local roots run deep offering a real understanding of the needs of the communities we serve in eight coun...

We are hiring on behalf of Konecta one of our trusted partner companies.This is an exciting opportunity to join a global leader and build your career with a chance for promotions and growth. After 3 to 6 months of proven performance you may qualify to work from home.About the Role:You will provide c...

Its fun to work in a company where people truly BELIEVE in what theyre doing!Job Description:Join Us at the Forefront of Business Development!Who We Are: We are the business behind the worlds brands. At Ingram Micro were redefining distribution and reaching nearly 90% of the worlds population. With...

Future Group is Hiring: Business Development Department ManagerAbout Future GroupFuture Group is a global leader in translation localization and business solutions empowering organizations worldwide to connect with customers across languages markets and cultures. For more than 30 years weve partn...

Key Responsibilities: Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proac...

Position Overview        Remote Call Center Representative        Entry-level position with on-the-job training        Minimum 9-month commitment required Requirements        Good communication & computer skills        Fluent in English        Reliable and coachable        Must follow a strict trai...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

Strategy & Vision: Define and articulate the long-term product strategy and vision ensuring alignment with Bevatels overall business goals.Product Roadmap: Own prioritize and execute the comprehensive product roadmap for our SaaS solutions (Cloud Call Center Business Chat CRM integrations etc.).Mark...

ROLE SUMMARYRTM Analyst is responsible for ensuring that operations are performing according to key call center performance metrics such as service level adherence absenteeism utilization AHT FTE occupancy Tardiness & conformance. Handling real-time and historical data. WHATS ON YOUR PLATEExecutes p...

About Us:We are hiring for a global company helping top-performing U.S. clients connect with skilled remote talent. We are currently hiring Cold Callers and Appointment Setters to join our expanding B2C campaign in the Home Improvement industry (roofing solar panels landscaping windows).Job Summary:...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

Key Responsibilities: Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proac...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...