وظائف مركز الاتصالات في مصر

1. Managing the process of the chronic medication cycle and reporting any undelivered medications to the call center for follow-up2. Reviewing the cash sales on a daily basis and filling cash sales report; stating the reasons of difference if there is any3. Following up on the contracting sales and...

QuickfirmX is hiring French-speaking customer service representatives on behalf of IGT Solutions in Maadi. You ll join one of several dynamic travel accounts providing high-quality customer support to international clients.This is an onsite role in a modern global environment ideal for individ...

QuickfirmX is hiring Portuguese-speaking customer service representatives on behalf of IGT Solutions in Cairo. You will join a global travel account handling international customer interactions and solving real-time travel issues in a dynamic and professional environment.This role is ideal for fluen...

QuickfirmX is hiring on behalf of IGT Solutions a global leader in travel and customer experience services for German-speaking customer service roles in Cairo.Youll be supporting leading travel brands through voice and/or email interactions ensuring a smooth world-class customer experience.You w...

Job DescriptionThe billing and collection specialist is responsible for capturing company revenues and creating value for the company by assisting customers in understanding their account balances and paying bills.Key Responsibility:Handling all incoming calls related to billing from 7:00 am to 4:00...

Follow up the daily attendance of employees through the attendance system "Fingerprint machine" Prepare or maintain employment records related to events such as hiring documents termination and leaves.Responsible for keeping employees hiring documents completed.Follow up and data entry for every tra...

About Amanleek: Amanleek is an innovative insurance service provider located in New Cairo. Our mission is to simplify insurance services and make them more accessible for a wider base of individual and business customers. We leverage transparency trust and innovation to deliver an enhanced experienc...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

About the Role Tagaddod is looking for a motivated and energetic Telesales Agent to join our growing this role youll connect with potential customers to promote our innovative waste management solutions helping build a cleaner more sustainable future.Key ResponsibilitiesConduct outbound calls to po...

Bevatel is looking for an AI Product Owner who owns the backlog and delivery of AIpowered features across customerfacing experiences (Call Center Business Chat SMS touchpoints). Focuses on how AI improves agent productivity reporting and automation coordinating with platform teams on AI services.Res...

Amazon a Fortune 500 company is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995 we have significantly expanded our product offerings international sites and worldwide network of fulfillment and customer service centers. At Amazon we strive to be Earths most customer-centric...

This is a full-time on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries resolve issues and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls offering solutions to resolve c...

Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in Maadi Technology Park Egypt. We provide comprehensive solutions to businesses across various industries to help them improve their customer satisfaction and loyalty. Our team of...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

About Future Group With operations spanning North & Latin America Europe Asia and the MEA region Future Group has been setting trends in the localization industry for over two decades.As we continue to expand our European market presence were looking for a passionate Business Development Executive t...

Listen to and review daily calls to ensure compliance with company standards and quality guidelines.Develop and maintain call evaluation forms and metrics (e.g. tone enthusiasm accuracy of information adherence to script).Identify strengths and areas for improvement in agents communication.Ensure co...

Why join usTo continuously provide high quality processing GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLAs). Other responsibilities dependent on process assigned to (e.g. project implementations system maintenance infrastructure development). Receives...

What will you doProvide frequent CSAT-related analysis including CSAT drivers and end-user feedback and work on improvement projects for performance metrics (Six Sigma) according to the prioritization approach or red flags.Analyze and provide recommended improvement actions for operational KPIs and...

As a Business Development Executive youll be the driving force behind our sales efforts responsible for identifying new prospects nurturing relationships and closing deals. From conducting market research to delivering captivating presentations youll play a pivotal role in expanding our client base...

This is a remote position.About Amanleek: Amanleek is an innovative insurance service provider located in New Cairo. Our mission is to simplify insurance services and make them more accessible for a wider base of individual and business customers. We leverage transparency trust and innovation...