Sutherland

GTI Lead Infrastructure in this role get to:Supports the troubleshooting and fixing vulnerabilities: Vulnerabilities found in VAPT will be fixed for PCI Programs. Delivery of world-class customer support and service: In the maintenance and repair of desktops laptops and المزيد...

Lead and mentor a team of infrastructure professionals ensuring seamless operations and customer support.Develop and implement infrastructure strategies aligned with organizational goals and industry best practices.Manage system availability problem resolution and continuous improveme المزيد...

Consultant is responsible for delivering outstanding customer experience via calls to users by using the right principles to resolve any issue inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly goals of Customer Satisfact المزيد...

Under the guidance of the Talent Acquisition Manager the Lead Recruiter organizes the team to deliver the best possible quality candidates in a timely manner.ResponsibilitiesOrganize the recruiting team in the most efficient way to achieve goals.Conducting thorough performance evaluat المزيد...

Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst.The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information is provided to customer. Th المزيد...

Consultants in this role get to:Strengthen relationships: Support for general billing inquiries. Access customer records and verify customer account information. Identify potential customer needs and recommend solutions. Place follow-up calls to customers to ensure their needs ar المزيد...

Consultant is responsible for delivering outstanding customer experience via calls email chat or social media to users by using the right principles to resolve any issue inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly المزيد...

To provide time critical support to system users within the business areas ensuring maximum efficiency to achieve maximum customer satisfaction Efficient problem resolution and maximize the system availability. Review the frequently faced system problems and work on the improvements المزيد...

Be the primary point of contact for our Business-to-Business customers through Calls Email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent المزيد...

Be the primary point of contact for our Business-to-Business customers through Calls Email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent المزيد...

Be the primary point of contact for our Business-to-Business customers through Voice Email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent المزيد...

The Vice President - Solutions Leader DES is a pivotal leadership role within the DES practice responsible for developing and delivering innovative multi-tower end-to-end Digital solutions that drive large-scale business transformation. This client-facing role blends strategic vision المزيد...

Managers in this role get to:Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets.Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team.Influence the Lives of Others: Coach and mentor Consult المزيد...

At Sutherland youll have the opportunity to work with great people on exciting projects for some of the worlds biggest global brands. You can develop new skills and gain professional experience in a supportive and dynamic environment.Become part of one of our largest and most successf المزيد...

Participating in pre-sales meetings with the customer understanding the customers pain points collecting solution requirements.Working with the sales team to identify SAP services IP and value proposition for SAP opportunities.Developing a solution approach including staffing timeline المزيد...

Be the primary point of contact for our Business-to-Business customers through Calls Email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent المزيد...

Be the primary point of contact for our Business-to-Business customers through email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent custo المزيد...

Be the primary point of contact for our Business-to-Business customers through Calls Email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent المزيد...

Robotic process automation (RPA) is the application of technology allowing employees in a company to configure computer software or a robot to capture and interpret existing applications for processing a transaction manipulating data triggering responses and communicating with other d المزيد...

Sutherland is seeking an attentive and analytical person to join us as an AI Architect to be responsible for overseeing the quality of calls and customer service delivery. We are a group of dynamic and driven individuals. If you are looking to build a fulfilling career and are confide المزيد...