Sutherland

You are also expected to:Observe and review training delivery and coach and develop trainers on the same/ Supervise delivery of training & nesting operations manage and supervise a team of 6-10 trainers/Training Specialists (T-Specs) train classes as and when requiredProvide technical

You are also expected to:Observe and review training delivery and coach and develop trainers on the same/ Supervise delivery of training & nesting operations manage and supervise a team of 6-10 trainers/Training Specialists (T-Specs) train classes as and when requiredProvide technical

Sutherland is seeking a reliable and detail-oriented person to join us as an IT Specialist/Help Desk professional. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us suc

Sutherland is seeking a reliable and detail-oriented person to join us as an IT Specialist/Help Desk professional. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us suc

Role: Lead AI Engineer Case Management & AnalyticsWe are seeking a highly experienced Lead AI Engineer to design build and scale AI-driven platforms and solutions focused on case management customer service optimization and analytics-driven insights.This role combines hands-on AI eng

Role: Lead AI Engineer Case Management & AnalyticsWe are seeking a highly experienced Lead AI Engineer to design build and scale AI-driven platforms and solutions focused on case management customer service optimization and analytics-driven insights.This role combines hands-on AI eng

Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on

Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on

Assistant-Facilities in this role get to:Work with the Property Management Group: Vendors and staff to achieve facilities goals and objectives.Be responsible for overseeing all aspects of the operational facilities department: Manage facility inventory and assets.Ensure facility is cl

Assistant-Facilities in this role get to:Work with the Property Management Group: Vendors and staff to achieve facilities goals and objectives.Be responsible for overseeing all aspects of the operational facilities department: Manage facility inventory and assets.Ensure facility is cl

Key Responsibilities:Perform daily uploads downloads and importing of dialer schedules;Document activities for outbound dialer;Analyze dialer-output data to identify potential problems/issues;Run payment reports regularly;Create and update dialing campaigns filter list strategies and

Key Responsibilities:Perform daily uploads downloads and importing of dialer schedules;Document activities for outbound dialer;Analyze dialer-output data to identify potential problems/issues;Run payment reports regularly;Create and update dialing campaigns filter list strategies and

Managers in this role get to: Assist the Project team on renovations. Seat capacity planning. Budget Preparation CAPEX and Operating Expense. Budget monitoring of budget utilization. Manage the daily site/office operations. Facilitates regular meetings with the team and attends leade

Managers in this role get to: Assist the Project team on renovations. Seat capacity planning. Budget Preparation CAPEX and Operating Expense. Budget monitoring of budget utilization. Manage the daily site/office operations. Facilitates regular meetings with the team and attends leade

OverviewWe are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments transaction processing and customer service with a passion for this role you will be the key point of contac

OverviewWe are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments transaction processing and customer service with a passion for this role you will be the key point of contac

We are currently hiring for a Mortgage Loan Processor with experience working with High Net Worth loans.   Gathering required documentation from the borrower and obtaining appropriate documentation from third party vendors consistent with internal client and investor policies.Reviewin

We are currently hiring for a Mortgage Loan Processor with experience working with High Net Worth loans.   Gathering required documentation from the borrower and obtaining appropriate documentation from third party vendors consistent with internal client and investor policies.Reviewin

Job Title: Data Analyst / BI DeveloperRole OverviewWe are seeking a Data Analyst / BI Developer to design develop and maintain scalable reporting and data solutions. The ideal candidate will have strong expertise in Power BI SQL and ETL processes with experience in automating workflow

Job Title: Data Analyst / BI DeveloperRole OverviewWe are seeking a Data Analyst / BI Developer to design develop and maintain scalable reporting and data solutions. The ideal candidate will have strong expertise in Power BI SQL and ETL processes with experience in automating workflow

Physical Security E-Security and Handling Incident and MonitoringQualifications : UGAdditional Information : All your information will be kept confidential according to EEO guidelines.As your prospective employer we need to process your Personal Data as needed to evaluate your quali

Physical Security E-Security and Handling Incident and MonitoringQualifications : UGAdditional Information : All your information will be kept confidential according to EEO guidelines.As your prospective employer we need to process your Personal Data as needed to evaluate your quali

Sutherland is looking to add to our Talent Acquisition Team to support hiring demands across the Egypt region with emphasis in the Alexandria & Cairo areas. If you are a skilled high-volume Recruiter and have the ability to succeed in a fast-paced environment - we want to hear from yo

Sutherland is looking to add to our Talent Acquisition Team to support hiring demands across the Egypt region with emphasis in the Alexandria & Cairo areas. If you are a skilled high-volume Recruiter and have the ability to succeed in a fast-paced environment - we want to hear from yo

Sutherland is looking to add to our Talent Acquisition Team to support hiring demands across the Egypt region with emphasis in the Alexandria & Cairo areas. If you are a skilled high-volume Recruiter and have the ability to succeed in a fast-paced environment - we want to hear from yo

Sutherland is looking to add to our Talent Acquisition Team to support hiring demands across the Egypt region with emphasis in the Alexandria & Cairo areas. If you are a skilled high-volume Recruiter and have the ability to succeed in a fast-paced environment - we want to hear from yo

Technical responsibilities of the roleCustomer / client centricity Be a named point of contact/ownership of service for a group of Thredd clients as well as part of a team supporting all Thredd clients on a pool basisHave a detailed understanding of the customers business (products cu

Technical responsibilities of the roleCustomer / client centricity Be a named point of contact/ownership of service for a group of Thredd clients as well as part of a team supporting all Thredd clients on a pool basisHave a detailed understanding of the customers business (products cu

Job Description: Scrum Master / Project Manager Custom Application Managed Services and Development Location: Hyderabad Remote (work from office on need basis)Job Type: Full-TimeExperience Level: Mid to Senior-LevelReports To: Project Manager / Scrum MasterWork Hours : 2:30pm IST to

Job Description: Scrum Master / Project Manager Custom Application Managed Services and Development Location: Hyderabad Remote (work from office on need basis)Job Type: Full-TimeExperience Level: Mid to Senior-LevelReports To: Project Manager / Scrum MasterWork Hours : 2:30pm IST to

Role OverviewWe are seeking a highly skilled Network Architect with extensive expertise in designing and delivering large-scale telecom and enterprise infrastructure projects. The ideal candidate will have deep hands-on experience in network security LAN/WAN architecture cloud integra

Role OverviewWe are seeking a highly skilled Network Architect with extensive expertise in designing and delivering large-scale telecom and enterprise infrastructure projects. The ideal candidate will have deep hands-on experience in network security LAN/WAN architecture cloud integra

Key ResponsibilitiesFront-End Development: Design and implement user interfaces using HTML CSS and JavaScript frameworks (e.g. React Angular or ) to create responsive and visually appealing applications. Back-End Development: Build and maintain server-side application logic using lang

Key ResponsibilitiesFront-End Development: Design and implement user interfaces using HTML CSS and JavaScript frameworks (e.g. React Angular or ) to create responsive and visually appealing applications. Back-End Development: Build and maintain server-side application logic using lang

Working experience on Web Servers Application Servers Java Messaging services( JMS Queues & topics) and containerized micro services.Good understanding on Kubernetes platform and Service Mesh like ISTIO NGNIX etcHands on Experience on AWS services like EC2 ALB NLB RabbitMQ. Responsib

Working experience on Web Servers Application Servers Java Messaging services( JMS Queues & topics) and containerized micro services.Good understanding on Kubernetes platform and Service Mesh like ISTIO NGNIX etcHands on Experience on AWS services like EC2 ALB NLB RabbitMQ. Responsib

Provide superior customer care by troubleshooting customer/patient issues relating to product services and patient enrollmentRespond to inquiries complete order fulfillment and provide information to external and internal customers and accountsMaintain a positive attitude and working

Provide superior customer care by troubleshooting customer/patient issues relating to product services and patient enrollmentRespond to inquiries complete order fulfillment and provide information to external and internal customers and accountsMaintain a positive attitude and working

Position SummaryWe are seeking a motivated Junior Full-Stack Java Developer with a foundational understanding of contact center technologies to join our engineering team. This role involves the development maintenance and Level 3 support of enterprise applications that power our conta

Position SummaryWe are seeking a motivated Junior Full-Stack Java Developer with a foundational understanding of contact center technologies to join our engineering team. This role involves the development maintenance and Level 3 support of enterprise applications that power our conta