Manager Credit & Collection

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

At AT&T we empower leaders to drive change in a fast-evolving connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.

As a Manager-Credit/Collections your tasks may include but are not limited to the following:

• Oversees the daily operations of their team ensuring that tasks are completed efficiently and effectively.

• This role focuses on immediate team management task delegation and the resolution of day-to-day issues.

• Leads occupational staff within the organization.

• Responsible for influencing decisions regarding the hiring firing disciplinary action and promotional activity for subordinates.
  
  Key Responsibilities:
  Credit Risk Assessment: Evaluate the creditworthiness of current and potential customers by reviewing financial statements credit reports and other relevant data to determine credit risk.
  Collections Management: Oversee the collections process ensuring timely recovery of outstanding debts setting up payment plans negotiating settlements and collaborating with collection agencies when necessary.
  Team Leadership and Training: Manage and mentor the credit and collections team. Provide training set performance goals and conduct regular evaluations to maintain operational efficiency.
  Financial Reporting and Compliance: Prepare regular reports on credit and collections activities ensure compliance with policies and regulations and analyze data to recommend improvements.
  Other Duties as Assigned: Perform additional tasks as needed including stakeholder communication leveraging technology for process improvements managing departmental budgets and resolving complex credit disputes to minimize financial loss.
  
  Supervisor:

• Yes
  
  Education

• Bachelors degree (BS/BA) desired..
  
  Experience:

• 3 years of related experience
  
  Job Contribution:

• Bilingual (English/Spanish) fluent speaking required for this position.

• Call Center BilingualCollections Team Manager (English/Spanish)
  
  Compensation Offered:
  Our Manager-Credit/Collections earns between$70700 - $106100 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography experience expertise and education/training.
  
  Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories

• AT&T internet (and fiber where available) and AT&T phone
  
  If youre ready to make an impact on our business and your career bring your bold ideas to a world of possibility.
  
  Ready to join our team Apply today!

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.