GTM Operations and Planning Manager
Job Summary
The GTM Operations and Planning Manager is responsible for the operational infrastructure that enables the SLF Segments go-to-market motion to function and scale. This role sits at the intersection of sales execution technology and strategic communicationsowning the systems cadences and alignment mechanisms that allow quota-carrying teams to focus on selling. The ideal candidate is a highly organized operator with a bias for action a systems mindset and the ability to connect strategy to day-to-day execution.
About the Role
In this role as a GTM Operations and Planning Manager you will be accountable for:
Cadence Architecture & Seller Enablement:
- Build manage and continuously optimize outbound prospecting cadences by segment and practice area
- Own the full cadence lifecyclebuild monitor adjust and executeon behalf of quota-carrying reps including Sellers CEs and SDRs
- Develop and maintain metrics to capture analyze and report cadence effectiveness; escalate issues through appropriate channels
Lead & Content Activation:
- Ensure leads generated through campaigns events and digital channels are actively worked and tracked through to outcome
- Monitor content utilization across the sales motion and create direct connections between content engagement signals and seller action
Technology Integration & Rollout:
- Manage onboarding adoption and buildout of new GTM tools and technologies across the SLF Segment
- Identify develop and implement process improvement opportunities to increase efficiency and maximize return on technology investments
- Lead change management efforts associated with new platform rollouts; drive adoption and minimize disruption to sales productivity
GTM Communications & Campaign Sync:
- Serve as the operational connective tissue between Product Marketing Partnerships Customer Success and Salesensuring alignment and a unified execution rhythm
- Manage the SLF Briefing Room roadshow readiness and new product/feature launch communications
- Report key business decision-making information to management on both ad-hoc and recurring bases; represent the segment in management meetings steering committees and task forces
Classic-to-AI Journey Mapping:
- Build and maintain the migration journey for Classic-to-CoCounsel/AI products including messaging frameworks event sequencing and stage-appropriate content
- Develop sales plays and cross-sell motion content that meets customers at each stage of their AI adoption journey
- Contribute to the segments strategic planning process with specific involvement in product launch execution marketing and sales campaign coordination and sales channel alignment
About You
Youre a fit for the role of GTM Operations and Planning Manager if your background includes:
- Proven experience managing GTM sales or revenue operations within a B2B SaaS or technology environment
- Hands-on experience building and managing sales cadences and outbound prospecting programs (e.g. Outreach Eloqua or equivalent platforms)
- Strong cross-functional collaboration skills; ability to align and influence stakeholders across Sales Marketing Product and CS
- Demonstrated ability to manage technology rollouts and drive adoption across sales teams
- Analytical mindset with experience building performance metrics and reporting frameworks to support data-driven decisions
- Excellent organizational and project management skills; comfortable managing multiple priorities in a fast-paced environment
- Experience with AI/ML product go-to-market motions or technology migration campaigns is a plus
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Whats in it For You
Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.
Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.
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