Executive Assistant
Job Location:
Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
13 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Department:
Job Summary
Cyara is the global leader in AI-powered customer experience assurance committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice digital messaging and conversational AI channels Cyara empowers hundreds of the worlds leading brands to optimize more than 350 million customer journeys every year. With enterprises rapidly deploying agentic AI systems that adapt learn and make autonomous decisions in real time Cyara provides the assurance layer that turns pilots into production-ready deploymentstesting AI agents with AI agents to catch what scripts cant. From full journey visibility to AI governance trust validation and compliance Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process. Cyara helps businesses deliver secure friction-free and high-quality CX at scale. Interested to find out more about us Check out:
Cyaras Diversity Equity Inclusive and Belonging Statement:
At Cyara we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity equity inclusion and belonging (DEIB). We strive to cultivate an environment where every individual feels valued respected and empowered to bring their whole selves to work contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies practices and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities regardless of legally protected statuses such as sex race color ethnicity national origin age religion disability sexual orientation gender identity veteran status or medical condition. By celebrating our differences and championing inclusivity we enrich our organization make more thoughtful decisions and drive collective success.
Cyaras Values Statement:At Cyara our values shape everything we do. Were passionate about Delivering Excellence by putting the customer first collaborating globally and always striving to improve. We take smart risks and Innovate Boldly setting new standards and learning from every experience. Integrity First is our cornerstonewe value humility authenticity and respect for diversity building trust in all we do. We Embrace Curiosity by empowering you to experiment learn and grow in a dynamic environment. At Cyara our values drive us forward shaping a culture where innovation and excellence thrive.
The Role
This is a unique opportunity to join Cyara at an exciting stage of growth as Executive Assistant to the CEO. As a trusted partner to the CEO and Executive Leadership Teamyoullhelp ensure key priorities are aligned decisions are executed and the business operates effectively.
Youll coordinate executive activities manage critical communications support strategic initiatives and act as a central connector across the organization. As an extension of the CEOyoullhelp drive follow-through maintain momentum on important initiatives and ensure leaders are prepared to make informed decisions.
Were looking for a proactive highly organized professional with strong business acumen exceptional attention to detail and the ability to build trusted relationships at all levels. If you thrive in a fast-paced environment enjoy solving problems and take pride in helping leaders and teams perform at their bestwedlove to hear from you.
Lets talk about the role and responsibilities:
- Provides high-level administrative support to the CEOandas needed the broader Executive Leadership Team (ELT) including calendar management travel coordination expense administration meeting preparation and note-taking. Ensures the CEOremainsorganized well-prepared and focused on key strategic priorities.
- Serves as an extension of the CEO managing follow-ups tracking action items from leadership meetings and ensuring critical commitments and business objectives stay on track.
- Develops and edits presentations executive briefs agendas talking points and other supporting materials to ensure leaders are well-prepared for key meetings and communications.
- Supports internal communications including organizational announcements board-related materials and other business-critical documentation.
- Supports the onboarding and integration of new executive leaders helping them navigate the organization build key relationships and get operationally up to speed quickly.
- Plans and coordinates company-wide events including All Hands meetings executive offsites leadership meetings and strategic planning sessions.
- Acts as a central coordination point across the leadership team maintaining visibility into executive priorities and helping surface communication gaps or operational issues that need attention.
- Partners with the executive team and department leaders on special projects culture and engagement initiatives and other business needs as they arise.
Lets talk about your skills/expertise:
- 5 years of experience providing direct administrative support to C-level executives ideally in a high-growth fast-paced or distributed environment.
- Experience coordinating cross-functional projects and driving accountability across multiple stakeholders with the ability to balance strategic thinking and strong attention to detail.
- Strong business acumen with a clear understanding of executive operations organizational priorities board relations and how decisions get made at an executive leadership level.
- Experience planning and executing executive offsites leadership meetings All Hands events and large-scale internal communications initiatives.
- Demonstrated ability to influence without authority and build trusted relationships across all levels of an organization.
- Proven ability to handle sensitive and confidential information with discretion sound judgment and a high degree of professionalism.
- Proactive and highly resourceful; anticipates needs moves with urgency and communicates clearly and confidently before and after key decisions.
- Advanced proficiency with Microsoft 365 including Outlook Teams Excel PowerPoint and Word; comfortable facilitating virtual and hybrid meetings across platforms such as Teams and Zoom; able to work across global time zones and support remote executives effectively.
$95000 - $110000 a year
This range indicates pay is determined by skills qualifications experience and location.
#LI-CP1
Why you should join us:
At Cyara youll have the opportunity to work with a group of people who share common goals are driven by a similar passion and valuethe expertise of their peers. Cyaraiscommitted to beingan equal opportunity employerfocused on building and maintaining a diverse inclusive and authentic workplace; and awork environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve this opportunity comes the chance to enjoy a flexible work environment competitive compensation and a work culture thats results-oriented fast-paced and focused on continuous improvement whilst maintaining a family first team oriented and ever positive atmosphere.
Cyara cares for its own - youll feel that on your first day - and youll get the chance to work for a global growing company and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that weve built our business onfour essential valuesthat we live and breathe every day:
Deliver Excellence
Innovate Boldly
Integrity First
Embrace Curiosity
Interested Know someone who might be Apply online now.
Agencies:Thanks but weve got this one! Please no phone calls or emails to any employees of Cyaraoutside of the Talent Acquisition team. Cyaraspolicy is to only accept resumes from Agencies via theCyaraAgency Portal. Agencies must have a valid fee agreement inplaceand they must have been assigned the specific requisition to which they submit resumes by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and in the event a candidate is submitted outside of this policy is hired no fee or payment of any kind will be paid.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
About Company
Elevate your customer experience strategy with our AI-led CX transformation platform. Explore the future of customer experience innovation.
