Contact Centers Jobs in USA

DescriptionWe are seeking a skilled sales professional to join our nationally recognized team at ourMarietta OH location. At Ohio Peterbilt a division of Ohio Machinery Co. were not just about trucks; were about building futures. As part of our commitment to excellence we invest in ouremployeesthrou...

Our CompanyResCare Community LivingOverviewAre you driven to serve and help others in your community Caregivers and Direct Support Professionals (DSP) are the heart of our company with their compassion dependability and care. If you want to make an impact by helping people live their best life read...

Crown Collision Center in St. Petersburg FL is hiring a Mechanical Technician.This position is for a skilled-level technician who is able to perform diagnoses and repairs on mechanical-related collision damages in addition to being specialized in particular areas of repair and who has acquired neces...

At Zelis we Get Stuff Done. So lets get to it!A Little About UsZelis is modernizing the healthcare financial experience across payers providers and healthcare consumers. We serve more than 750 payers including the top five national health plans regional health plans TPAs and millions of healthcare p...

PTC - AI Developer Dynamics Contact Center Solutions **Currently Remote but can change to hybrid. Only candidates 1.5 hours or less from Middletown PA will be considered** Description of Duties Design and implement AI solutions for back-office contact centers using Dynamics Contact Cente...

Location:West or Central U.S. (Austin Dallas Denver Bay Area Los Angeles San Diego Seattle Phoenix Salt Lake City Portland)YOUR MISSION:As a Lead Solutions Engineer at Parloa your mission is to drive revenue by proving the value of our products and solutions to prospects. Working closely with client...

Location:West or Central U.S. (Austin Dallas Denver Bay Area Los Angeles San Diego Seattle Phoenix Salt Lake City Portland)YOUR MISSION:As a Senior Value Consultant at Parloa youll be the strategic bridge between enterprise business priorities and AI-driven transformation. Your mission: architect an...

Summary:This position provides leadership to the Personal Lines Customer Care teams. This role positions Customer Care to successfully deliver on key metrics including premium growth quality retention and service levels. Additionally this role has oversight of processes projects and metrics to meet/...

In this role you will be accountable for optimizing AWS functionality across the companys contact centers. This includes updates to call routing Lex Bot continuous tuning implementing enhancements as well as coordinating with segment IT on larger scale implementations or changes. You will work close...

At Talkdesk we are courageous innovators focused on redefining the customer experience making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And we give back to our community by volunteering o...

At Talkdesk we are courageous innovators focused on redefining the customer experience making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And we give back to our community by volunteering o...

We are seeking a dynamic and experienced senior leader to spearhead our third-party governance risk and compliance management initiatives. This pivotal role will shape and execute strategies that protect customer trust while enabling operations across our global network of outsourced contact centers...

Working at QVC Group means joining a live social shopping company with incredible teams ambitious projects and amazing careers. QVC Group Inc. is a Fortune 500 company with six leading retail brands - QVC HSN Ballard Designs Frontgate Garnet Hill and Grandin Road.Your Opportunity Your TeamReporting...

About this role:Wells Fargo is seeking an experienced Operations leader to lead a newly combined Consumer Lending Operations Bankruptcy function.In this role you will:Lead the Bankruptcy Operations team in delivering service excellence while aligning with business management priorities including fin...

About Blue Cross and Blue Shield of MinnesotaAt Blue Cross and Blue Shield of Minnesota we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate...

Why USAAAt USAA our mission is to empower our members to achieve financial security through highly competitive products exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA where our core values honesty...

Why USAAAt USAA our mission is to empower our members to achieve financial security through highly competitive products exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA where our core values honesty...

JOB SUMMARYThe Director Workforce Planning & Resource Management is a senior leader responsible for the strategic direction oversight and continuous improvement of workforce management across all Contact Center operations. This role drives the adoption and optimization of Genesys Cloud solutions ens...

Location:Middletown PAPosition Type: Mostly RemoteHybrid Schedule: Onsite meetings for 1 week per month based on the schedule set by the team leadContract Length: 5 months extensionsPosition Overview:This role designs builds and optimizes AI-driven solutions that enhance back-office contact center...

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices automate convers...