Contact Centers Jobs in USA

The Telecom Business Development Manager will be responsible for providing tailored value propositions for Telco customer journey modernization leveraging GenerativeAI Agentic AI 1P/3P contact center solutions and GSI/ISV partners. The role requires understanding industry challenges for the consumer...

** This remote work opportunity is not open to residents of AK CA FL HI IL KY NJ NY or WA. **Most contact centers suck; ours doesnt! Imagine starting each day excited to work alongside mission-focused teammates and inspiring leaders.If youre eager to use your expertise in addressing customer concern...

** This remote work opportunity is open to Texas residents only. **Most contact centers suck; ours doesnt! Imagine starting each day excited to work alongside mission-focused teammates and inspiring leaders.If youre eager to use your expertise in addressing customer concerns via phone digital chat s...

Job Title: Legal - Ombudsman Specialist Location: Washington DC 20004 Work Environment: Hybrid Schedule (3 days onsite / 2 days remote) Start/End Dates: 4/21/2026 - 4/20/2027 Experience: 5 years Job Description: Ombudsman Specialist The Ombudsman Specialist manages highly sensitive and potenti...

Hybrid Schedule (3 days onsite / 2 days remote)The Ombudsman Specialist manages highly sensitive and potentially volatile escalated communications on behalf of Senior Leadership. This role is responsible for resolving complex high-profile member complaints and external cases while ensuring responses...

DescriptionShape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes manage dependencies and liaise with stakeholders as part of a team at the forefront of innovation.As a Product Delivery Manager in Knowledge Management t...

About usKnitWell Group a specialty retail operating company comprises some of the most iconic brands in America Ann Taylor Chicos Haven Well Within Lane Bryant LOFT Soma Talbots White House Black Market. Individually our brands are unique and strong. Together we are powerful.Our common thread is ou...

As part of the AWS Applied AI Solutions organization we have a vision to provide business applications leveraging Amazons unique experience and expertise that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers businesses...

The Access Manager reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.The Access Manager leads operations within t...

Step into a role where your leadership shapes one of Wells Fargos most significant multiyear transformation efforts. As a Senior Lead Technology Release Delivery Consultant youll be at the center of a highvisibility initiative modernizing the banks core Banking Operationsan effort that will redefine...

Job Summary: The CCaaS Program/Project Manager will be responsible for overseeing and managing the implementation of a Contact Center as a Service (CCaaS) solution for multiple business units. This role requires a strategic thinker with strong leadership skills to drive the successful execution of p...

Job Summary: The CCaaS Program/Project Manager will be responsible for overseeing and managing the implementation of a Contact Center as a Service (CCaaS) solution for multiple business units. This role requires a strategic thinker with strong leadership skills to drive the successful execution of p...

Job Summary: The CCaaS Program/Project Manager will be responsible for overseeing and managing the implementation of a Contact Center as a Service (CCaaS) solution for multiple business units. This role requires a strategic thinker with strong leadership skills to drive the successful execution of p...

Job Summary: The CCaaS Program/Project Manager will be responsible for overseeing and managing the implementation of a Contact Center as a Service (CCaaS) solution for multiple business units. This role requires a strategic thinker with strong leadership skills to drive the successful execution of p...

Are you ready to be part of a company thats not just talking about the future but actively shaping it Join The AES Corporation (NYSE: AES) a Fortune 500 company thats leading the charge in the global energy revolution. With operations spanning 14 countries AES is committed to shaping a future throug...

Are you ready to be part of a company thats not just talking about the future but actively shaping it Join The AES Corporation (NYSE: AES) a Fortune 500 company thats leading the charge in the global energy revolution. With operations spanning 14 countries AES is committed to shaping a future throug...

Application deadline: Mar 24 2026This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains providing the business and technical expertise to help our customers succeed. Partner teams own th...

At Manulife the foundation of our global strategy is putting customers at the center of everything we do and as a Top Employer we are proud to have engaged talented employees who are resourced and supported to deliver to the customer.The Vice President Global People & Communications Operation is a s...

DescriptionCalabrio is an innovative fast-paced growing software company that delivers integrated workforce optimization software for todays multi-channel contact centers. We are in an exciting growing phase and now is an excellent time to join and help us develop even further as a company.Calabrio...

At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally...