Contact Centers Jobs in USA

DescriptionProvide advisory support to all enterprise contact centers regarding utilization and configuration of contact center applications specifically Enterprise Workforce Optimization (WFO) solutions and will serve as the overall product expert for the organization. WFO applications allow the or...

Senior Software Developer / Manager Systems Integration Inc. (SII) is a leading provider of customer experience cloud-based services and managed IT solutions. We are seeking a Senior Software Developer / Manager to support a government-contracted contact center by leading the design development and...

Position summary:The Human Resources (HR) Manager will be part of a team responsible for the leadership of the CMS CCO Programs and workforce at the Chester VA facility and is responsible for all aspects of the human resources leadership for the on-site CTI team. This role ensures SCA compliance ove...

Job Description:Principal Fraud Protection and ControlsAnalystNote: Fidelity will not provide immigration sponsorship for this position.The RoleFidelity Investments has an opening for aPrincipal FraudProtectionand ControlsAnalyst role that presents an outstanding opportunity to further an individual...

Go To Market and Partner Strategy Leader Connected Vehicle Experience (CVX)This is a once-in-a-generation opportunity to sit at the intersection of cloud innovation and the automotive industrys most transformative shift. The connected vehicle revolution is rewriting how millions of people interact w...

This role owns the end-to-end Workforce Management (WFM) functional lifecycle for a regulated financial services contact center spanning demand forecasting capacity planning staffing strategy and schedule generation. The position leads manages and develops a team of 20 WFM professionals fostering a...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

Job Description:Position Summary: Responsible for Global Air at Abercrombie & Kent Travel Group level including Sales Contracting & Operations. Identify and create a global strategy negotiate and maintain best-in-class air contracts as well as develop and evolve the overall air/sea offering for the...

Anticipated End Date:Position Title:Business Claims Analyst II Wellpoint FederalJob Description:Business Claims Analyst II Wellpoint FederalLocation: This role requires associates to be in-office 1-2 days per week fostering collaboration and connectivity while providing flexibility to support prod...

Role Overview We are looking for a Forward Deployed Engineer (FDE) who partners directly with UHG business teams to identify high-value problems and deliver AI-led automation and innovation under centralized council oversight. An FDE in UHG is an empowered AI builder embedded within business units t...

Role Overview We are looking for a Forward Deployed Engineer (FDE) who partners directly with UHG business teams to identify high-value problems and deliver AI-led automation and innovation under centralized council oversight. An FDE in UHG is an empowered AI builder embedded within business units t...

Location:DFW Headquarters Building 8 (DFW-SV08)Cities:Fort Worth - TXRequisition ID:86012Intro Are you ready to explore a world of possibilities both at work and during your time off Join our American Airlines family and youll travel the world grow your expertise and become the best version of you....

Working at QVC Group means joining a live social shopping company with incredible teams ambitious projects and amazing careers. QVC Group Inc. is a Fortune 500 company with six leading retail brands - QVC HSN Ballard Designs Frontgate Garnet Hill and Grandin Road.Your Opportunity Your TeamThe L&D In...

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care...

Sutherland is searching for a skilled Voice Backend Software Engineer ( and Java) fully remote in the US. If you have extensive experience developing backend services and APIs using and have strong Java & Linux proficiency we want to connect with you today! Major advantage if you have experience de...

Bevi is on a mission to transform how beverages are delivered and consumed. Our connected beverage platform eliminates the need for single-use bottles and cans making it easy fun and sustainable to stay hydrated. As the category leader in IoT-enabled beverage technology were building a future where...

Job Description SummaryEntityMedical University Hospital Authority (MUHA)Worker TypeEmployeeWorker Sub-TypeRegularCost CenterCC004188 CHS - Psych Grant Funded PositionsPay Rate TypeHourlyPay GradeHealth-23Scheduled Weekly Hours20Work ShiftJob DescriptionJob Summary: This position is assigned to the...

DescriptionThe Workforce Management and Reporting (WFM) Analyst will be responsible for analyzing and reporting on contact volumes and handle times for a multi-skilled contact center and creating schedules that will allow the center to meet its service level sales abandonment training and budgetary...

DescriptionCaesarsEntertainment is the worlds most geographically diversifiedcasino-entertainment company. Since its beginning in Reno Nevada more than 75years ago Caesars has grown into a family of affiliated resort casinos on fourcontinents. Caesars-affiliated casino resorts operate primarily unde...

Are you RichmondR.E.A.D.YRespect.Equity.Accountability.DiversityYOU!!!This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent fostering growth opportunities and building strong connections within our workforce. As we continue to make strides to becoming the employ...