Contact Centers Jobs in USA

Description**This is a hybrid position. Work from home status is only granted if criteria is met and upon completion of 2 weeks (minimum) of in-office onboarding/ order to maintain work from home status it is required to maintain good performance and attendance. It is a requirement of employment for...

** This remote work opportunity is open to Floridaresidents only. **Most contact centers suck; ours doesnt! Imagine starting each day excited to work alongside mission-focused teammates and inspiring leaders.If youre eager to use your expertise in addressing customer concerns via phone digital chat...

Job Summary (Lead Data Scientist): - Lead data science initiatives across multiple projects including large corporate programs research/discovery efforts vendor collaborations and academic partnerships. - Collaborate with various business units (e.g. Claims Product Risk Management Contact Centers)...

Job Summary: We are seeking an experienced Program Manager to lead and oversee the successful delivery of cross-functional programs that align with strategic business objectives. The ideal candidate will be responsible for managing multiple related projects ensuring coordination minimizing risk and...

Job role : Program Manager Location: michigan Job Summary: We are seeking an experienced Program Manager to lead and oversee the successful delivery of cross-functional programs that align with strategic business objectives. The ideal candidate will be responsible for managing multiple related proj...

Role: Senior Integration Engineer Location: Plano TX (Hybrid) Type: Contract Position Overview: We are seeking a skilled Senior Integration Engineer with expertise in call center technologies to bridge our communication platforms with enterprise systems. This role will focus on designing implement...

Job Summary: VP Patient Scheduling & Conversion (Contact Center)Join a high-impact executive role leading the transformation of a centralized patient scheduling call center for a national healthcare franchise network. As the senior leader you will rebuild elevate and drive performance for a 33-agent...

We are looking for a Manager Vendor Management - Outside Sales to join our growing team! In this role you will lead all execution aspects of 1-3 contact centers that support Brightspeeds Outbound Calling Programs. You will develop and implement outbound calling strategies to achieve targets for sale...

Qualifications:10 years experience managing leaders in a contact center or Branch location 4 year degree in operations business or a related field (preferred)Working knowledge of telecommunications and ITPersonnel responsibilities equivalent to five to seven years in sales/travelIndustry management...

YOUR MISSION:As Lead Customer Marketing at Parloa your mission is to turn customer success into a strategic growth lever.You will own and scale our global customer advocacy and engagement strategy building a structured reference engine elevating enterprise customer storytelling and making customer e...

OverviewThe Director of Call Center Operations will own the end-to-end strategy performance and evolution of Storables Marketplace contact center. This is a senior leadership role responsible for maximizing revenue efficiency and customer experience across a BPO-operated B2C contact center that serv...

About the Company Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans weve built our platforms from the ground upnot on outdated legacy systemsso homeowners lenders an...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journ...

The Customer Service Supervisor maintains a high bar for service quality and customer satisfaction across our global contact centers and service centers. This role helps define and execute the Global Customer Support strategy across all countries and languages Western Digital supports. Has a strong...

Thank you for considering a career at Roper St. Francis Healthcare!Scheduled Weekly Hours:40Work Shift:Days (United States of America)The System Director Patient Access participates in the development and design of the system-wide system access and provider engagement strategy and is responsible for...

At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process. Our vision is the same a place where employees know they can thrive.As a Sales Executive for TTEC Digital youll be a part of creating and de...

At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process. Our vision is the same a place where employees know they can thrive.As a Sales Executive for TTEC Digital youll be a part of creating and de...

Position : Product Manager Omnichannel Servicing (Program Manager IV) Location : Chicago IL Duration : 6-8 Contract Possible extension/Conversion Modernizing the Path to Help Role Summary We are transforming how customers access help through our Single Front Door (SFD) - a unified AI-...

Westgate Resorts is seeking a Document Processing Specialist Title & Trade to join our Trade & Title Documentation team in Ocoee FL. The ideal candidate is detailoriented organized and skilled in reviewing documents for accuracy while supporting Owners Sales and internal operations.In this role you...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journ...