Contact Centers Jobs in USA

At PicnicHealth were building the future of non-interventional clinical research and centered on patients. Our mission is to make it radically easier faster and more affordable to perform clinical trials and get better treatments to patients. Were replacing the legacy services-heavy model with a mo...

Job Title: Solutions Architect Amazon Connect Focus: Cloud Contact Centers Amazon Connect Implementations Location: Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the Role We are looking for an experienced Solutions Architect with hands-on expe...

The Solutions Core Experience (SCORE) team is part of AWS Applied AI Solutions (AAIS) where we design the next generation of intelligent AI-powered experiences that make complex technologies feel natural intuitive and human. Our work spans products that transform industries from contact centers and...

Job Title: AI Developer Work Location: PA Duration: Long Term Project Only W2 No C2C Role Overview: The AI Developer will design implement and optimize AI-driven solutions for enterprise contact center operations using Microsoft Dynamics Contact Center and Azure AI services. This role focus...

Global Security & Safety (GSS) is dedicated to ensuring the health safety and emergency preparedness of all our sites globally. We are seeking a highly motivated and experienced Health Safety and Environment (HSE) Manager to join our team. This role will be pivotal in overseeing our emergency traini...

The Contact Center Representative position supports college-wide enrollment efforts by providing a high volume of recruitment related call support to prospective students. This position is best suited to someone who prefers a fast-paced team environment and possesses the ability to establish relatio...

Build your future with BlueLinx as an Inside Sales Representative!Are you ready to kickstart your career in sales with a dynamic and supportive team BlueLinx is on the lookout for a passionate Inside Sales Representative to join our this role youll collaborate closely with our sales team dive deep...

At Zelis we Get Stuff Done. So lets get to it!A Little About UsZelis is modernizing the healthcare financial experience across payers providers and healthcare consumers. We serve more than 750 payers including the top five national health plans regional health plans TPAs and millions of healthcare p...

PTC - AI Developer Dynamics Contact Center Solutions **Currently Remote but can change to hybrid. Only candidates 1.5 hours or less from Middletown PA will be considered** Description of Duties Design and implement AI solutions for back-office contact centers using Dynamics Contact Cente...

Location:West or Central U.S. (Austin Dallas Denver Bay Area Los Angeles San Diego Seattle Phoenix Salt Lake City Portland)YOUR MISSION:As a Lead Solutions Engineer at Parloa your mission is to drive revenue by proving the value of our products and solutions to prospects. Working closely with client...

Location:West or Central U.S. (Austin Dallas Denver Bay Area Los Angeles San Diego Seattle Phoenix Salt Lake City Portland)YOUR MISSION:As a Senior Value Consultant at Parloa youll be the strategic bridge between enterprise business priorities and AI-driven transformation. Your mission: architect an...

Summary:This position provides leadership to the Personal Lines Customer Care teams. This role positions Customer Care to successfully deliver on key metrics including premium growth quality retention and service levels. Additionally this role has oversight of processes projects and metrics to meet/...

In this role you will be accountable for optimizing AWS functionality across the companys contact centers. This includes updates to call routing Lex Bot continuous tuning implementing enhancements as well as coordinating with segment IT on larger scale implementations or changes. You will work close...

At Talkdesk we are courageous innovators focused on redefining the customer experience making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And we give back to our community by volunteering o...

At Talkdesk we are courageous innovators focused on redefining the customer experience making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And we give back to our community by volunteering o...

We are seeking a dynamic and experienced senior leader to spearhead our third-party governance risk and compliance management initiatives. This pivotal role will shape and execute strategies that protect customer trust while enabling operations across our global network of outsourced contact centers...

Working at QVC Group means joining a live social shopping company with incredible teams ambitious projects and amazing careers. QVC Group Inc. is a Fortune 500 company with six leading retail brands - QVC HSN Ballard Designs Frontgate Garnet Hill and Grandin Road.Your Opportunity Your TeamReporting...

About this role:Wells Fargo is seeking an experienced Operations leader to lead a newly combined Consumer Lending Operations Bankruptcy function.In this role you will:Lead the Bankruptcy Operations team in delivering service excellence while aligning with business management priorities including fin...

About Blue Cross and Blue Shield of MinnesotaAt Blue Cross and Blue Shield of Minnesota we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate...

Why USAAAt USAA our mission is to empower our members to achieve financial security through highly competitive products exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA where our core values honesty...