Client Service Jobs in Pontiac, MI

The Cash Analyst is responsible for ensuring accurate and timely reconciliation of custodial and non-custodial bank accounts related to mortgage servicing. This role plays a critical part in maintaining the integrity of financial records by identifying investigating and resolving cash discrepancies...

The Servicing Transfer Coordinator is responsible for managing and facilitating the transfer of mortgage servicing rights (MSRs) between mortgage companies. This position ensures that all data documentation and customer account information is accurately and efficiently transferred and reconciled dur...

The Loss Mitigation Processor plays a critical role in assisting borrowers who are experiencing financial hardship and at risk of defaulting on their mortgage loans. This position supports the Loss Mitigation department by processing documents coordinating communications tracking application statuse...

The Insurance Specialist is responsible for managing and monitoring insurance requirements on mortgage loan accounts to ensure compliance with investor insurer and regulatory guidelines. This includes tracking borrower-provided insurance policies identifying coverage gaps processing insurance docume...

The Early Collections Specialist is responsible for contacting borrowers who have recently become delinquent on their mortgage payments (typically 159 days past due). This role involves identifying the reason for delinquency educating customers on payment options and encouraging timely resolution to...

The PMI Specialist is responsible for the accurate and timely administration of Private Mortgage Insurance (PMI) on residential mortgage loans. This includes monitoring loans for PMI requirements ensuring timely cancellation or termination of PMI in compliance with investor and regulatory guidelines...

The Loan Boarding Specialist is responsible for accurately onboarding newly originated acquired or transferred mortgage loans into the servicing system. This role ensures that loan data is correctly imported verified and reconciled with supporting documentation ensuring compliance with investor regu...

The Mortgage Servicing Credit Reporting Specialist is responsible for ensuring the accurate and timely reporting of mortgage loan data to credit bureaus in compliance with the Fair Credit Reporting Act (FCRA) Metro 2 format investor guidelines and company policies. This role plays a key part in main...

The Escrow Operations Specialist on the Mortgage Servicing Team serves as the primary point of contact for customers with questions or concerns related to their escrow accounts. This includes interpreting and explaining escrow analysis statements handling tax and insurance disbursement inquiries and...

As a Late Stage Collections Specialist you will work with borrowers who are significantly delinquent (typically 90 days past due) on their mortgage payments. Your focus will be to engage educate and guide borrowers toward positive resolution whether through reinstatement loss mitigation or foreclosu...

The Special Loans Analyst is responsible for managing and servicing a portfolio of complex or non-standard mortgage loans including but not limited to adjustable-rate mortgages (ARMs) balloon loans buy-downs step-rate loans and loans with loss mitigation solutions (e.g. modifications forbearance pla...

At United Wholesale Mortgage success has no limit especially among our Account Executives. This hardworking team is one of the biggest forces behind our businesss achievements working diligently to create long-term relationships with broker partners to help grow their businesses and sell the value...

As a member of Servicing QC on the Risk team this team member performs reviews of performing and non-performing loans belonging to all investors. This team member will review loans for potential servicing defects and findings and help supply feedback to internal and external sources to diminish over...

The Lockbox Analyst is responsible for the accurate and timely processing reconciliation and reporting of mortgage payments received through lockbox services. This role ensures all payments are correctly posted to customer accounts in accordance with company policies and regulatory requirements work...

The Foreclosure Oversight Specialist is responsible for monitoring and managing the foreclosure process on defaulted mortgage loans to ensure all activities are conducted in compliance with investor insurer state and federal requirements. This role serves as the liaison between internal teams forecl...

The Loss Mitigation Closer is responsible for managing the post-decision processes of mortgage loss mitigation solutions. This includes ensuring timely and accurate execution of final loan modifications repayment plans short sales deeds-in-lieu and other workout solutions. The specialist acts as a l...

The Front-End Loss Mitigation Specialist plays a key role in the initial review of a loss mitigation application. This position is responsible for preparing loan for underwriting evaluation of temporary loss mitigation solutions providing notification to the borrower of evaluation results and docume...

The Cash Bankruptcy Specialist plays a critical role in the mortgage servicing process by ensuring accurate and compliant processing of borrower payments bankruptcy-related financial transactions and cash application in accounts under bankruptcy protection. This role supports the companys compliance...

The Bankruptcy Oversight Specialist is responsible for managing and monitoring mortgage loans involved in bankruptcy proceedings. This role ensures all accounts are serviced in compliance with federal bankruptcy laws investor guidelines and internal policies. The specialist acts as a liaison between...

The Servicing Consumer Response Coordinator assists the Consumer Advocate and Compliance team in ensuring compliance with UWMs Consumer Compliant Policy and Procedures. They will play a key role in ensuring that all consumer complaints related to mortgage servicing are promptly thoroughly and accura...