Front-End Loss Mitigation Specialist
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Job Location:
Pontiac, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
The Front-End Loss Mitigation Specialist plays a key role in the early stages of mortgage delinquency management. This position is responsible for reviewing borrower situations gathering financial information educating borrowers on available options and initiating loss mitigation strategies to avoid foreclosure. The specialist ensures compliance with investor regulatory and company guidelines while providing high-quality customer service.
WHAT YOU WILL BE DOING
Contact borrowers at early stages of delinquency (3060 days) via phone email and written communication to assess financial hardship and explain options.
Gather and review borrower financials to determine eligibility for various loss mitigation solutions such as forbearance repayment plans loan modifications and hardship assistance programs.
Guide borrowers through the loss mitigation application process ensure complete document submission and provide regular status updates.
Ensure all interactions and actions are documented in the servicing system according to CFPB FHA Fannie Mae Freddie Mac and other investor requirements.
Collaborate with underwriting collections and customer service teams to ensure timely and accurate processing of loss mitigation requests.
Educate borrowers on the consequences of non-payment and promote early intervention strategies to prevent foreclosure.
Track application status deadlines and escalate accounts at risk of timeline violations or regulatory breaches.
WHAT WE NEED FROM YOU
Must-Have Qualifications:
High school diploma or equivalent required; associate or bachelors degree preferred.
2 years in mortgage servicing loss mitigation collections or related financial services.
Experience with investor guidelines (FHA VA Fannie Mae Freddie Mac) strongly preferred.
Strong understanding of mortgage delinquency loss mitigation and foreclosure prevention practices.
Excellent communication negotiation and interpersonal skills.
Proficient in mortgage servicing software (e.g. MSP Black Knight) and Microsoft Office Suite.
Ability to work under pressure and meet regulatory deadlines.
Bilingual (Spanish/English) a plus.
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans Its all happening on UWMs campus where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
Its no wonder that out of our six pillars People Are Our Greatest Asset is number one. Its at the very heart of how we treat each other our clients and our community. Whether its providing elite client service or continuously striving to improve our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career youll feel the encouragement and support on day one. No matter your race creed gender age sexual orientation and ethnicity youll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons youll love working here include:
- Paid Time Off (PTO) after just 30 days
- Additional parental and maternity leave benefits after 12 months
- Adoption reimbursement program
- Paid volunteer hours
- Paid training and career development
- Medical dental vision and life insurance
- 401k with employer match
- Mortgage discount and area business discounts
- Free membership to our large state-of-the-art fitness center including exercise classes such as yoga and Zumba various sports leagues and a full-size basketball court
- Wellness area including an in-house primary-care physicians office full-time massage therapist and hair salon
- Gourmet cafeteria featuring homemade breakfast and lunch
- Convenience store featuring healthy grab-and-go snacks
- In-house Starbucks and Dunkin
- Indoor/outdoor café with Wi-Fi
DISCLAIMER
Required Experience:
IC
Key Skills
- Bootstrap
- CSS
- Front-End Development
- HTML5
- React
- Redux
- Node.js
- Angular
- Less
- JavaScript
- backbone.js
- Sass
About Company
United Wholesale Mortgage partners with independent mortgage brokers to help them provide unparalleled client experience, best-in-class turn times, and competitive rates
