Insurance Specialist
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Job Location:
Pontiac, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
The Insurance Specialist is responsible for managing and monitoring insurance requirements on mortgage loan accounts to ensure compliance with investor insurer and regulatory guidelines. This includes tracking borrower-provided insurance policies identifying coverage gaps processing insurance documents coordinating lender-placed insurance when necessary and communicating effectively with borrowers insurance agents and internal departments.
WHAT YOU WILL BE DOING
Review and validate homeowners insurance policies for coverage dates and accuracy.
Ensure timely receipt and input of insurance policy updates into servicing systems.
Monitor for lapses in coverage or insufficient policies.
Coordinate placement and cancellation of lender-placed insurance when required.
Notify borrowers of impending LPI actions and follow appropriate procedures.
Contact borrowers or insurance agents to obtain current insurance information.
Respond to inquiries regarding insurance coverage escrow accounts and LPI.
Maintain compliance with regulatory requirements (e.g. RESPA CFPB) and investor guidelines (e.g. Fannie Mae Freddie Mac).
Document all communications and actions accurately in the loan servicing system.
Work with escrow loss mitigation customer service and other departments as needed.
Assist in audits quality control reviews and reporting.
WHAT WE NEED FROM YOU
Must-Have Qualifications:
High school diploma or equivalent (required); Associates or Bachelors degree (preferred)
1-3 years of mortgage servicing insurance verification or escrow experience preferred
Strong attention to detail and accuracy
Excellent verbal and written communication
Proficient with mortgage servicing systems (e.g. Black Knight MSP) and Microsoft Office
Ability to manage multiple tasks and deadlines
Knowledge of insurance terminology and mortgage industry practices
Nice To Have Qualifications:
Familiarity with force-placed insurance processes
Experience with servicing platforms like Black Knight LoanServ or equivalent
Bilingual (e.g. Spanish) a plus
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans Its all happening on UWMs campus where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
Its no wonder that out of our six pillars People Are Our Greatest Asset is number one. Its at the very heart of how we treat each other our clients and our community. Whether its providing elite client service or continuously striving to improve our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career youll feel the encouragement and support on day one. No matter your race creed gender age sexual orientation and ethnicity youll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons youll love working here include:
- Paid Time Off (PTO) after just 30 days
- Additional parental and maternity leave benefits after 12 months
- Adoption reimbursement program
- Paid volunteer hours
- Paid training and career development
- Medical dental vision and life insurance
- 401k with employer match
- Mortgage discount and area business discounts
- Free membership to our large state-of-the-art fitness center including exercise classes such as yoga and Zumba various sports leagues and a full-size basketball court
- Wellness area including an in-house primary-care physicians office full-time massage therapist and hair salon
- Gourmet cafeteria featuring homemade breakfast and lunch
- Convenience store featuring healthy grab-and-go snacks
- In-house Starbucks and Dunkin
- Indoor/outdoor café with Wi-Fi
DISCLAIMER
Required Experience:
IC
Key Skills
- Sales Experience
- Time Management
- Marketing
- Customer Service
- Communication skills
- Retail Sales
- Business Management
- Outside Sales
- Telemarketing
- Insurance Sales
- Medicare
- Phone Etiquette
About Company
United Wholesale Mortgage partners with independent mortgage brokers to help them provide unparalleled client experience, best-in-class turn times, and competitive rates
