Sutherland

Overview:Connect is one of the premier and fastest selling products at Sutherland Global providing full Omni-Channel Contact Center as a Service solution for our clients. We are seeking a Product Delivery Manager specializing in Contact Center Technology to lead the successful impleme

Overview:Connect is one of the premier and fastest selling products at Sutherland Global providing full Omni-Channel Contact Center as a Service solution for our clients. We are seeking a Product Delivery Manager specializing in Contact Center Technology to lead the successful impleme

Proven experience on conducting requirement workshops with business stakeholders and SMEs.Able to Elicit document and validate functional and non-functional requirements in the form of User Story document for the P&C Insurance PAS system such as INSIS etc and Broker Portal Application

Proven experience on conducting requirement workshops with business stakeholders and SMEs.Able to Elicit document and validate functional and non-functional requirements in the form of User Story document for the P&C Insurance PAS system such as INSIS etc and Broker Portal Application

The successful candidate will possess a proven track record with 3-5 years of managerial experience along with overall 8 years experience in enterprise technical support demonstrate a robust operational acumen and exhibit a fervent commitment to driving transformative initiatives and

The successful candidate will possess a proven track record with 3-5 years of managerial experience along with overall 8 years experience in enterprise technical support demonstrate a robust operational acumen and exhibit a fervent commitment to driving transformative initiatives and

Sutherland is seeking a Professional Services Engineer to play a key role in the implementation customization and integration of our Fraud Detection and Anti-Money Laundering solutions from NICE Actimize Premier. This role requires a strong technical background in software development

Sutherland is seeking a Professional Services Engineer to play a key role in the implementation customization and integration of our Fraud Detection and Anti-Money Laundering solutions from NICE Actimize Premier. This role requires a strong technical background in software development

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to: - Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectat

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to: - Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectat

You will work with a global hospitality leader with:100 years of experience7000 hotels in 123 countries145 million loyalty membersYour mission: help customers plan their perfect stay and deliver an outstanding travel experience.Your ResponsibilitiesAssist customers with hotel reservat

You will work with a global hospitality leader with:100 years of experience7000 hotels in 123 countries145 million loyalty membersYour mission: help customers plan their perfect stay and deliver an outstanding travel experience.Your ResponsibilitiesAssist customers with hotel reservat

Are you an excellent verbal and written communicator and a great listener Do you thrive on a team thats focused on finding the best solutions for customers Can you remain kind and supportive when customers share their concerns about their loan Do you have prior collections sales or cu

Are you an excellent verbal and written communicator and a great listener Do you thrive on a team thats focused on finding the best solutions for customers Can you remain kind and supportive when customers share their concerns about their loan Do you have prior collections sales or cu

We are looking for a Customer Service Representative with strong English skills to deliver a positive and efficient customer this role you will handle customer interactions resolve inquiries and provide timely support while maintaining professionalism and accuracy.Main Responsibiliti

We are looking for a Customer Service Representative with strong English skills to deliver a positive and efficient customer this role you will handle customer interactions resolve inquiries and provide timely support while maintaining professionalism and accuracy.Main Responsibiliti

Professionals in this role get to:Set the path to success: Support recruiting and hiring efforts to ensure a positive and smooth experience for candidates and new hires.Build the company: Identify and recruit the best-fit personnel to help drive the team and company to higher levels.S

Professionals in this role get to:Set the path to success: Support recruiting and hiring efforts to ensure a positive and smooth experience for candidates and new hires.Build the company: Identify and recruit the best-fit personnel to help drive the team and company to higher levels.S

This is a full-time on-site role for a Customer Service Representative English Account at Sutherlands location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction managing customer accounts providing excellent customer service and effective communica

This is a full-time on-site role for a Customer Service Representative English Account at Sutherlands location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction managing customer accounts providing excellent customer service and effective communica

This is a full-time on-site role for a Customer Service Representative English Account at Sutherlands location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction managing customer accounts providing excellent customer service and effective communica

This is a full-time on-site role for a Customer Service Representative English Account at Sutherlands location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction managing customer accounts providing excellent customer service and effective communica

At least 10 to 12 years experience in architecting designing and developing Core applications with high business and technical complexity.2. Must be familiar with Core features. Must have experience Core versions 9 or later.3. Expertise in design and developing:Data access architec

At least 10 to 12 years experience in architecting designing and developing Core applications with high business and technical complexity.2. Must be familiar with Core features. Must have experience Core versions 9 or later.3. Expertise in design and developing:Data access architec

Job responsibilities:Working with the Equity Capital Market (ECM) team of one of the largest global asset manager where the key responsibilities will include: Collection Sanitization and Gathering of deal (Equity / loans) related data from different databases banker emails etc. Workin

Job responsibilities:Working with the Equity Capital Market (ECM) team of one of the largest global asset manager where the key responsibilities will include: Collection Sanitization and Gathering of deal (Equity / loans) related data from different databases banker emails etc. Workin

Experience with Loan Origination System (any loan origination tool is acceptable)Hands on with loan servicing system (preferably FIS ACBS).Understanding of industry wide standard processes for Underwriting processing Servicing Legal pricing etc.Experience collaborating with business p

Experience with Loan Origination System (any loan origination tool is acceptable)Hands on with loan servicing system (preferably FIS ACBS).Understanding of industry wide standard processes for Underwriting processing Servicing Legal pricing etc.Experience collaborating with business p

Key ResponsibilitiesDevelop and support applications developed using .NET Framework 4.5 and related technologies.Develop and support WCF services Web Services and other service-based integrations.Build maintain and troubleshoot web applications Windows Services Windows Applications.P

Key ResponsibilitiesDevelop and support applications developed using .NET Framework 4.5 and related technologies.Develop and support WCF services Web Services and other service-based integrations.Build maintain and troubleshoot web applications Windows Services Windows Applications.P

Primary Skills (essential for the role) : Azure cloud certified engineer (Certification should be active) & must have hands on working administration experience on below Infrastructure areas.Azure cloudVMware virtualization including storage/SAN & networkingCitrix VDI & Azure AVDRole:

Primary Skills (essential for the role) : Azure cloud certified engineer (Certification should be active) & must have hands on working administration experience on below Infrastructure areas.Azure cloudVMware virtualization including storage/SAN & networkingCitrix VDI & Azure AVDRole:

Job Title: EBS Payroll Functional (70-80% Functional 20-30% Technical)Location: Anywhere in IndiaJob Type: Full-TimeMinimum Experience: 12 years Job Summary:We are looking for a highly skilled Oracle Payroll Functional Consultant to join our team. The ideal candidate will possess ex

Job Title: EBS Payroll Functional (70-80% Functional 20-30% Technical)Location: Anywhere in IndiaJob Type: Full-TimeMinimum Experience: 12 years Job Summary:We are looking for a highly skilled Oracle Payroll Functional Consultant to join our team. The ideal candidate will possess ex

Responsibilities:Showcase strong process-based culture. To lead develop and motivate a high-performance team of support professionals to deliver excellent support and customer service in an accurate and timely manner.Builds and manages a team of Team leader associates with a high leve

Responsibilities:Showcase strong process-based culture. To lead develop and motivate a high-performance team of support professionals to deliver excellent support and customer service in an accurate and timely manner.Builds and manages a team of Team leader associates with a high leve

Are you an excellent verbal and written communicator and a great listener Do you thrive on a team thats focused on finding the best solutions for customers Can you remain kind and supportive when customers share their concerns about their loan Do you have prior collections sales or cu

Are you an excellent verbal and written communicator and a great listener Do you thrive on a team thats focused on finding the best solutions for customers Can you remain kind and supportive when customers share their concerns about their loan Do you have prior collections sales or cu

All candidates must:Have a High level of empathy.Have intensive attention to details Commits minimal to zero errors in following provided processes and guidelines.Have effective verbal and written communication Listens attentively take notes of details asks logical probing questions

All candidates must:Have a High level of empathy.Have intensive attention to details Commits minimal to zero errors in following provided processes and guidelines.Have effective verbal and written communication Listens attentively take notes of details asks logical probing questions