Customer Service Consultant (Cantonese Speaker)
Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
What youll do
Support customers through live chat and inbound calls with warmth and care
Solve everyday tech issues such as login errors and device compatibility
Guide customers through account and billing questions
Keep clear accurate records of every interaction
Stay up to date on product updates and policies so you always give the right answer
Qualifications :
What were looking for
Fluent spoken Cantonese written Traditional Chinese and spoken and written English
Ideally 1 to 2 years in customer service with a focus on customer satisfaction (CSAT)
A positive patient problem-solving attitude
Additional Information :
Work setup
Shifts: 9am to 9pm including weekends
Schedule: 5 days on 2 days off (40 hours a week)
Location: 100% onsite in Bangsar South Kuala Lumpur (no hybrid option)
Remote Work :
No
Employment Type :
Full-time
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
