Sutherland

Job Description:Our Senior Quality Associates get to: Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs

Job Description:Our Senior Quality Associates get to: Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs

Job summary:Carry out administrative facility maintenance and security tasks.Duties and Responsibilities:Administration:Client visitsEnsure logistics around client visits are carried out in a highly professional manner adhering to companys corporate vision mission and values; Coordina

Job summary:Carry out administrative facility maintenance and security tasks.Duties and Responsibilities:Administration:Client visitsEnsure logistics around client visits are carried out in a highly professional manner adhering to companys corporate vision mission and values; Coordina

Your Next Exciting Career OpportunityAs a Customer Support Specialist (Portuguese & English) you will play a key role in supporting our customers. You will be their first point of contact assisting them via chat and email with professionalism empathy and a customer-focused approach.Th

Your Next Exciting Career OpportunityAs a Customer Support Specialist (Portuguese & English) you will play a key role in supporting our customers. You will be their first point of contact assisting them via chat and email with professionalism empathy and a customer-focused approach.Th

About the Role Were searching for a friendly energetic IT Help Desk intern to join us at our Cairo location. Here youll be the go-to person for teammates dealing with daily tech hiccupsfixing issues answering questions and helping things run smoothly. If you like solving problems meet

About the Role Were searching for a friendly energetic IT Help Desk intern to join us at our Cairo location. Here youll be the go-to person for teammates dealing with daily tech hiccupsfixing issues answering questions and helping things run smoothly. If you like solving problems meet

We are looking for a highly creative and detail-oriented Instructional Designer to join our Learning Design and Experience (LDEx) team.In this role you will own the complete learning lifecycle from analyzing training needs and designing curriculum to developing learning materials faci

We are looking for a highly creative and detail-oriented Instructional Designer to join our Learning Design and Experience (LDEx) team.In this role you will own the complete learning lifecycle from analyzing training needs and designing curriculum to developing learning materials faci

We are looking for a Learning Technology Developer who can both design effective learning experiences and build the technology that delivers them.This role sits at the intersection of Instructional Design Software Development and AI Innovation. You will work closely with subject matte

We are looking for a Learning Technology Developer who can both design effective learning experiences and build the technology that delivers them.This role sits at the intersection of Instructional Design Software Development and AI Innovation. You will work closely with subject matte

Company DescriptionSutherland is seeking an organized and goal-oriented person to join us as a Team Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we

Company DescriptionSutherland is seeking an organized and goal-oriented person to join us as a Team Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we

The Inbound Sales Associate is responsible for engaging with potential and existing customers who initiate contact via phone (or other channels like chat/email). This role requires exceptional active listening problem-solving and consultative selling skills to understand customer need

The Inbound Sales Associate is responsible for engaging with potential and existing customers who initiate contact via phone (or other channels like chat/email). This role requires exceptional active listening problem-solving and consultative selling skills to understand customer need

Sutherland is looking for a seasoned Senior Director of Service Delivery to lead and expand our dynamic Telecom programs in Egypt and across global markets. If youre a results-driven leader with strong business insight and a passion for excellence wed love to connect with you!!Sr. Dir

Sutherland is looking for a seasoned Senior Director of Service Delivery to lead and expand our dynamic Telecom programs in Egypt and across global markets. If youre a results-driven leader with strong business insight and a passion for excellence wed love to connect with you!!Sr. Dir

This is a full-time on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries resolve issues and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls offering solutio

This is a full-time on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries resolve issues and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls offering solutio

Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information is provided to customer. The Qu

Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information is provided to customer. The Qu

At Sutherland beyond just providing jobs we invest in building careers for our employees. Our work culture focuses on employee development and work-life balance. Help us shape our organizations culture by taking the lead in establishing and executing Human Resource strategies that wil

At Sutherland beyond just providing jobs we invest in building careers for our employees. Our work culture focuses on employee development and work-life balance. Help us shape our organizations culture by taking the lead in establishing and executing Human Resource strategies that wil

The purpose of this position is to deploy operate and maintain NICEs global customer hosted databases while also resolving customer issues that require direct access to the database infrastructure and acting in an appropriate professional working style. The Engineer will report to the

The purpose of this position is to deploy operate and maintain NICEs global customer hosted databases while also resolving customer issues that require direct access to the database infrastructure and acting in an appropriate professional working style. The Engineer will report to the

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.

Sutherland Cairo is looking for 2 talented Quality Analysts to support a NEW Telecom program!! Were looking for German OR Spanish-speaking QAs!As a QA youll be responsible for: Completing all assigned transaction evaluation and attending all internal and external calibration sessions

Sutherland Cairo is looking for 2 talented Quality Analysts to support a NEW Telecom program!! Were looking for German OR Spanish-speaking QAs!As a QA youll be responsible for: Completing all assigned transaction evaluation and attending all internal and external calibration sessions

The Business Development Executive will play a pivotal role in generating pipeline opportunities qualifying leads and supporting deal progression within the Business Development (BD) function. Working in close collaboration with marketing solution teams and delivery leadership this ro

The Business Development Executive will play a pivotal role in generating pipeline opportunities qualifying leads and supporting deal progression within the Business Development (BD) function. Working in close collaboration with marketing solution teams and delivery leadership this ro

The Patient Scheduling Associate is responsible for scheduling rescheduling and canceling exams for patients. The Specialty Scheduler is responsible for scheduling complex procedures classified as Specialty Procedures (i.e LDCT PET Nuc Med). This person handles customer service-relate

The Patient Scheduling Associate is responsible for scheduling rescheduling and canceling exams for patients. The Specialty Scheduler is responsible for scheduling complex procedures classified as Specialty Procedures (i.e LDCT PET Nuc Med). This person handles customer service-relate

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to:Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectation

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to:Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectation

Position: Customer Service Representative English Speakers Were Hiring: Customer Service Representatives  Why Join Us Earn up to 300000 EGP annually with opportunities to increase your income. Medical insurance worth up to 200000 EGP annually. Transportation provided. Free access to

Position: Customer Service Representative English Speakers Were Hiring: Customer Service Representatives  Why Join Us Earn up to 300000 EGP annually with opportunities to increase your income. Medical insurance worth up to 200000 EGP annually. Transportation provided. Free access to

Professional SummarySeeking a detail-oriented and quality-focused Manual & Automation Engineer with over 8 years of experience in Manual Testing Web Application Testing Healthcare Domain Testing GTM and SEO Validation Mobile Testing and Test Case Design & Execution. Proven expertise i

Professional SummarySeeking a detail-oriented and quality-focused Manual & Automation Engineer with over 8 years of experience in Manual Testing Web Application Testing Healthcare Domain Testing GTM and SEO Validation Mobile Testing and Test Case Design & Execution. Proven expertise i