Sutherland

The Cloud AppOps has the following duties:Perform operational duties including application server health service recycling.Identify and resolve operational issues (e.g. batch failures network issues client data feed errors)Monitor server performance memory utilization CPU file systems

The Cloud AppOps has the following duties:Perform operational duties including application server health service recycling.Identify and resolve operational issues (e.g. batch failures network issues client data feed errors)Monitor server performance memory utilization CPU file systems

OverviewWe are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments transaction processing and customer service with a passion for this role you will be the key point of contac

OverviewWe are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments transaction processing and customer service with a passion for this role you will be the key point of contac

Sutherland is looking for Project Managers who want to benefit from a great Onboarding program work environment job stability and professional growth opportunities working with multicultural teams all over the globe for one of the biggest IT Solutions multinationals in the world NICE

Sutherland is looking for Project Managers who want to benefit from a great Onboarding program work environment job stability and professional growth opportunities working with multicultural teams all over the globe for one of the biggest IT Solutions multinationals in the world NICE

The Data Consultant is responsible for partnering with NICE Business Consultants in servicing customers in the areas of contact center and process improvement with NICE clients. Designing developing and maintaining BI solutions to analyze and publish data insights and actionable recom

The Data Consultant is responsible for partnering with NICE Business Consultants in servicing customers in the areas of contact center and process improvement with NICE clients. Designing developing and maintaining BI solutions to analyze and publish data insights and actionable recom

The Business Analyst performs a wide range of duties including some or all the following:Translate customer business requirements into technical designs and product configurationsWork closely with customer sales and service organizations to define application metrics reportsdashboards

The Business Analyst performs a wide range of duties including some or all the following:Translate customer business requirements into technical designs and product configurationsWork closely with customer sales and service organizations to define application metrics reportsdashboards

The Support Technical Account Manager is a trusted advisor to clients and will provide both proactive and reactive support ensuring alignment with the Clients priorities and business objectives. The TAM is responsible for maintaining a strategic relationship across all client business

The Support Technical Account Manager is a trusted advisor to clients and will provide both proactive and reactive support ensuring alignment with the Clients priorities and business objectives. The TAM is responsible for maintaining a strategic relationship across all client business

About the RoleThe Lead SD Management (SME) plays a critical role in driving capability building performance excellence and operational readiness within the Mortgage Servicing line of business. This role is responsible for designing and delivering training programs conducting deep per

About the RoleThe Lead SD Management (SME) plays a critical role in driving capability building performance excellence and operational readiness within the Mortgage Servicing line of business. This role is responsible for designing and delivering training programs conducting deep per

Were scaling a fast-growing mortgage servicing operation and need a QA Manager who can turn customer experience data into measurable NPS and first-contact-resolution gains across our Clark and Tulsa sites.This isnt a checklist-auditing role. Were looking for someone who understands th

Were scaling a fast-growing mortgage servicing operation and need a QA Manager who can turn customer experience data into measurable NPS and first-contact-resolution gains across our Clark and Tulsa sites.This isnt a checklist-auditing role. Were looking for someone who understands th

Sutherland is looking for a Microsoft Training Professional to support one of our growing programs. This role requires a Microsoft expert with the ability to train support and confidently answer user questions in real time. Ideal candidates will have in-depth knowledge of SharePoint P

Sutherland is looking for a Microsoft Training Professional to support one of our growing programs. This role requires a Microsoft expert with the ability to train support and confidently answer user questions in real time. Ideal candidates will have in-depth knowledge of SharePoint P

We are seeking a highly skilled and motivated Training Manager & Quality Manager to join our this dual role you will be responsible for developing and implementing effective training programs while ensuring high-quality standards across the organization.Design develop and implement c

We are seeking a highly skilled and motivated Training Manager & Quality Manager to join our this dual role you will be responsible for developing and implementing effective training programs while ensuring high-quality standards across the organization.Design develop and implement c

Extensive experience in designing implementing and maintaining automated test frameworks for web based application interacting with various sub-systems and the sub-systems can be web applications or database or windows native applications.Expertise in creating automated test suites C#

Extensive experience in designing implementing and maintaining automated test frameworks for web based application interacting with various sub-systems and the sub-systems can be web applications or database or windows native applications.Expertise in creating automated test suites C#

Key ResponsibilitiesLead and mentor the data engineering team for project delivery and technical excellence.Design and implement scalable ETL/ELT data pipelines on GCP.Build and optimize data lakes and data warehouses using BigQuery.Develop batch and real-time data processing solution

Key ResponsibilitiesLead and mentor the data engineering team for project delivery and technical excellence.Design and implement scalable ETL/ELT data pipelines on GCP.Build and optimize data lakes and data warehouses using BigQuery.Develop batch and real-time data processing solution

AI Software Engineer (Agentic AI & MCP Systems)Key ResponsibilitiesDesign develop and maintain MCP servers using Python and/or TypeScript to support scalable and standardized LLM interactions.Build and deploy agentic AI systems capable of planning reasoning and executing multi-step wo

AI Software Engineer (Agentic AI & MCP Systems)Key ResponsibilitiesDesign develop and maintain MCP servers using Python and/or TypeScript to support scalable and standardized LLM interactions.Build and deploy agentic AI systems capable of planning reasoning and executing multi-step wo

 Sutherland is looking to add a skilled Senior Retail Licensing & Regulatory Specialist to support a discount retail program! If you have 5 years of direct experience managing multi-jurisdiction license and permit renewals for a large national retailer restaurant or quick-service chai

 Sutherland is looking to add a skilled Senior Retail Licensing & Regulatory Specialist to support a discount retail program! If you have 5 years of direct experience managing multi-jurisdiction license and permit renewals for a large national retailer restaurant or quick-service chai

Supervise the daily operations of the Provider Data Management team including workload distribution performance management and staff developmentEnsure provider demographic credentialing and contract data is accurately entered and maintained in all systemsDrive the performance of the t

Supervise the daily operations of the Provider Data Management team including workload distribution performance management and staff developmentEnsure provider demographic credentialing and contract data is accurately entered and maintained in all systemsDrive the performance of the t

As a Customer Service Representative youll bring your expertise to deliver exceptional service and solutions to customers through inbound calls in a high-energy environment. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers t

As a Customer Service Representative youll bring your expertise to deliver exceptional service and solutions to customers through inbound calls in a high-energy environment. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers t

The Workforce Management Scheduler is responsible for implementing workforce strategies to ensure the proper operational staffing of the Call Center. As a Scheduler you will determine appropriate staffing levels adjust schedules allocate activities on specific times and dates take act

The Workforce Management Scheduler is responsible for implementing workforce strategies to ensure the proper operational staffing of the Call Center. As a Scheduler you will determine appropriate staffing levels adjust schedules allocate activities on specific times and dates take act

Additional Information :  All your information will be kept confidential according to EEO guidelines.EEOC and Veteran DocumentationDuring employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or hand

Additional Information :  All your information will be kept confidential according to EEO guidelines.EEOC and Veteran DocumentationDuring employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or hand

As a Dialer Associate Manager you are expected to:KEY RESPONSIBILITIES:Perform daily uploads downloads and importing of dialer schedules;Document activities for outbound dialer;Analyze dialer-output data to identify potential problems/issues;Run payment reports regularly;Create and up

As a Dialer Associate Manager you are expected to:KEY RESPONSIBILITIES:Perform daily uploads downloads and importing of dialer schedules;Document activities for outbound dialer;Analyze dialer-output data to identify potential problems/issues;Run payment reports regularly;Create and up

We are looking for a skilled and dedicated Customer Support Specialist to join our Antivirus Software Customer Support Project. This remote voice-only position focuses on providing technical support guidance and assistance to our German-speaking customers with English proficiency (Lev

We are looking for a skilled and dedicated Customer Support Specialist to join our Antivirus Software Customer Support Project. This remote voice-only position focuses on providing technical support guidance and assistance to our German-speaking customers with English proficiency (Lev