Sutherland

Our Quality Analyst get to: Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet ex

Our Quality Analyst get to: Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet ex

We are seeking a highly motivated Senior Associate - Quality Assurance to join our this role you will be responsible for enhancing our customer experience initiatives analyzing customer feedback and implementing strategies to improve overall customer satisfaction.Your main tasks:Moni

We are seeking a highly motivated Senior Associate - Quality Assurance to join our this role you will be responsible for enhancing our customer experience initiatives analyzing customer feedback and implementing strategies to improve overall customer satisfaction.Your main tasks:Moni

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to

Job # 1 - Lead HRSS (Compensation & Benefits Specialist)Job # 2 - Lead HRSS (HR Admin Lead)Job # 3 - Lead HRSS (MIS & HR Analytics Lead)Job # 4 - Lead HRSS (Payroll Lead)Job # 5 - Lead HRSS (Talent & Recruiting Lead) Job Description # 1 - Lead HRSS (Compensation & Benefits Speci

Job # 1 - Lead HRSS (Compensation & Benefits Specialist)Job # 2 - Lead HRSS (HR Admin Lead)Job # 3 - Lead HRSS (MIS & HR Analytics Lead)Job # 4 - Lead HRSS (Payroll Lead)Job # 5 - Lead HRSS (Talent & Recruiting Lead) Job Description # 1 - Lead HRSS (Compensation & Benefits Speci

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction.You are also expected to: Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectation

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction.You are also expected to: Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectation

Sutherland is looking to add to our Talent Acquisition Team to support hiring demands across the Colombia region! If you are a skilled high-volume Recruiter and have the ability to succeed in a fast-paced environment - we want to hear from you! (Note this position is onsite not remote

Sutherland is looking to add to our Talent Acquisition Team to support hiring demands across the Colombia region! If you are a skilled high-volume Recruiter and have the ability to succeed in a fast-paced environment - we want to hear from you! (Note this position is onsite not remote

Key Responsibilities:Handle customer dispute cases across key workflows - Researching & filing card disputes challenging peer to peer disputes recon of card disputes fraudulent ACH research & filing responding to enquiries via e-mail.General knowledge of banking and alternative paymen

Key Responsibilities:Handle customer dispute cases across key workflows - Researching & filing card disputes challenging peer to peer disputes recon of card disputes fraudulent ACH research & filing responding to enquiries via e-mail.General knowledge of banking and alternative paymen

The primary purpose of this position is to design implement and support automation routines used to manage the Sutherland Connect platform and its supporting network.   Sutherland Connect is a collection applications and microservices providing real-time omnichannel communication reco

The primary purpose of this position is to design implement and support automation routines used to manage the Sutherland Connect platform and its supporting network.   Sutherland Connect is a collection applications and microservices providing real-time omnichannel communication reco

Business support Administration and Operation function: - Be the point of contact for the team and help effective administration and smooth operations.Collaborate with HR management and other relevant stakeholders to identify key drivers of employee engagement and develop strategies

Business support Administration and Operation function: - Be the point of contact for the team and help effective administration and smooth operations.Collaborate with HR management and other relevant stakeholders to identify key drivers of employee engagement and develop strategies

      Job DescriptionThorough knowledge on pathology coding and billing guidelinesAssign appropriate CPT codes for the surgical cyto and molecular pathology servicesDetermine and assign the primary and significant secondary ICD-10-CM diagnosis codes using official coding guidelinesCan

      Job DescriptionThorough knowledge on pathology coding and billing guidelinesAssign appropriate CPT codes for the surgical cyto and molecular pathology servicesDetermine and assign the primary and significant secondary ICD-10-CM diagnosis codes using official coding guidelinesCan

The L1 Support Analyst will provide Tier-1 front-line support for a custom-built Everest PHP/LAMP CMS platform used by US-based automotive franchise dealerships. This is a low-complexity high-volume support role focused on timely response accuracy customer service and working within e

The L1 Support Analyst will provide Tier-1 front-line support for a custom-built Everest PHP/LAMP CMS platform used by US-based automotive franchise dealerships. This is a low-complexity high-volume support role focused on timely response accuracy customer service and working within e

Listo para sumergirte en el apasionante mundo de la experiencia del empleado Estamos buscando un practicante entusiasta y colaborador amante de la diversión y con espíritu de equipo para unirse a nuestro vibrante equipo en Barranquilla. Esta aventura te hará impulsar la felicidad de l

Listo para sumergirte en el apasionante mundo de la experiencia del empleado Estamos buscando un practicante entusiasta y colaborador amante de la diversión y con espíritu de equipo para unirse a nuestro vibrante equipo en Barranquilla. Esta aventura te hará impulsar la felicidad de l

We are seeking a highly skilled and motivated Training Manager to join our team - supporting our retail vertical! In this role you will be responsible for developing and implementing effective training programs while ensuring high-quality standards across the organization.As a Trainin

We are seeking a highly skilled and motivated Training Manager to join our team - supporting our retail vertical! In this role you will be responsible for developing and implementing effective training programs while ensuring high-quality standards across the organization.As a Trainin

Role OverviewThe Team Lead will manage a distributed team of Tier-1 analysts supporting the Everest CMS platform for US-based automotive dealers. This role ensures SLA adherence quality of updates shift planning for CST alignment and smooth coordination with the clients internal teams

Role OverviewThe Team Lead will manage a distributed team of Tier-1 analysts supporting the Everest CMS platform for US-based automotive dealers. This role ensures SLA adherence quality of updates shift planning for CST alignment and smooth coordination with the clients internal teams

Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Cons

Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Cons

Main Responsibilities and Deliverables Strengthen relationships:  Implement custom deployments of the NICE product suite for clients  Integrate NICEs applications with other enterprise systems and data sources using ETL XML and scripting languages Work closely with customer and NICE C

Main Responsibilities and Deliverables Strengthen relationships:  Implement custom deployments of the NICE product suite for clients  Integrate NICEs applications with other enterprise systems and data sources using ETL XML and scripting languages Work closely with customer and NICE C

We are seeking a detail-oriented and analytical Associate-Test Engineer to join our dynamic team in Chennai India. As an integral part of our quality assurance department you will play a crucial role in ensuring the reliability and performance of our software products.Execute test cas

We are seeking a detail-oriented and analytical Associate-Test Engineer to join our dynamic team in Chennai India. As an integral part of our quality assurance department you will play a crucial role in ensuring the reliability and performance of our software products.Execute test cas

Role Overview:We are seeking an experienced Linux Kernel Yocto Platform Engineer to design develop and maintain embedded Linux systems for cutting-edge products. The ideal candidate will have strong expertise in Linux kernel development Yocto Project build systems and BSP (Board Suppo

Role Overview:We are seeking an experienced Linux Kernel Yocto Platform Engineer to design develop and maintain embedded Linux systems for cutting-edge products. The ideal candidate will have strong expertise in Linux kernel development Yocto Project build systems and BSP (Board Suppo

Were looking for someone who can take a project brief and turn it into delivered reality without hand-holding. As Project Manager  youll keep delivery tight stakeholders engaged and surprises out of the schedule.What Youll DoManage projects from kickoff to closure with full ownership

Were looking for someone who can take a project brief and turn it into delivered reality without hand-holding. As Project Manager  youll keep delivery tight stakeholders engaged and surprises out of the schedule.What Youll DoManage projects from kickoff to closure with full ownership

We are seeking a highly skilled and motivated Training Manager & Quality Manager to join our this dual role you will be responsible for developing and implementing effective training programs while ensuring high-quality standards across the organization.Design develop and implement c

We are seeking a highly skilled and motivated Training Manager & Quality Manager to join our this dual role you will be responsible for developing and implementing effective training programs while ensuring high-quality standards across the organization.Design develop and implement c