Sutherland

SMEs in this role get to:Empower the Work: Create Facilitate and Huddle Sessions to equip staff with fundamental skills and knowledge.Impact the bottom line: Conduct BQ / Remedial training for the folks in nesting. Also conduct floor interventions for BQ teams.Strengthen relationships

SMEs in this role get to:Empower the Work: Create Facilitate and Huddle Sessions to equip staff with fundamental skills and knowledge.Impact the bottom line: Conduct BQ / Remedial training for the folks in nesting. Also conduct floor interventions for BQ teams.Strengthen relationships

Minimum of 10 years of JavaScript expertise.Knowledge of JavaScript Framework and Libraries particularly Angular and Electron.Strong expertise in Asynchronous Programming.Expertise in using JavaScript and related frameworks in building cross-browser compatible front-ends.Expertise in

Minimum of 10 years of JavaScript expertise.Knowledge of JavaScript Framework and Libraries particularly Angular and Electron.Strong expertise in Asynchronous Programming.Expertise in using JavaScript and related frameworks in building cross-browser compatible front-ends.Expertise in

What Youll Do (Non-Voice Support Only):Provide email and chat support (no phone calls!) to Spotify usersAnswer common how-to and FAQ-type questionsAssist with account management and payment-related issuesGuide users through troubleshooting steps with patience and clarityQualifications

What Youll Do (Non-Voice Support Only):Provide email and chat support (no phone calls!) to Spotify usersAnswer common how-to and FAQ-type questionsAssist with account management and payment-related issuesGuide users through troubleshooting steps with patience and clarityQualifications

As a Lead - Technical Trainer you are expected to:Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge -Fill out accurate reports -Establish and maintain communication with clients and/or team members; understand needs r

As a Lead - Technical Trainer you are expected to:Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge -Fill out accurate reports -Establish and maintain communication with clients and/or team members; understand needs r

We are looking for a skilled QA Tester with experience in Microsoft Azure and microservices-based applications. The candidate will be responsible for ensuring the quality reliability and performance of cloud-hosted applications validating AI integrations and supporting scalable deploy

We are looking for a skilled QA Tester with experience in Microsoft Azure and microservices-based applications. The candidate will be responsible for ensuring the quality reliability and performance of cloud-hosted applications validating AI integrations and supporting scalable deploy

What Youll Do (Non-Voice Support Only):Provide email and chat support (no phone calls!) to Spotify usersAnswer common how-to and FAQ-type questionsAssist with account management and payment-related issuesGuide users through troubleshooting steps with patience and clarityQualifications

What Youll Do (Non-Voice Support Only):Provide email and chat support (no phone calls!) to Spotify usersAnswer common how-to and FAQ-type questionsAssist with account management and payment-related issuesGuide users through troubleshooting steps with patience and clarityQualifications

Our Quality Analyst get to: Define Sutherlandâs reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet e

Our Quality Analyst get to: Define Sutherlandâs reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet e

ystem context : To initiate IVR surveys studio scripts - which are tailored and deployed for specific customer require a unified component to facilitate API calls to Satmetrix This is done through the Proxy service which will take APIs token caches it and calls Satmetrix APIs. This is

ystem context : To initiate IVR surveys studio scripts - which are tailored and deployed for specific customer require a unified component to facilitate API calls to Satmetrix This is done through the Proxy service which will take APIs token caches it and calls Satmetrix APIs. This is

Responsibilities:Content Leadership: Collaborate with stakeholders to gather analyze and document their existing processes.Develop and maintain a comprehensive knowledge base ensuring accuracy clarity and user-friendliness.Implement and manage a content management system (CMS) to orga

Responsibilities:Content Leadership: Collaborate with stakeholders to gather analyze and document their existing processes.Develop and maintain a comprehensive knowledge base ensuring accuracy clarity and user-friendliness.Implement and manage a content management system (CMS) to orga

This is the perfect role for you if:You love to travel and want to build a career in the hospitality industryYou speak fluent French and English (B2/C1)You want to work with top clients of a 5-star hotel chainYou enjoy communicating with people and businesses from all over the worldYo

This is the perfect role for you if:You love to travel and want to build a career in the hospitality industryYou speak fluent French and English (B2/C1)You want to work with top clients of a 5-star hotel chainYou enjoy communicating with people and businesses from all over the worldYo

Team Lead to manage Accounts Payable (AP) operations support on reporting ensure audit completion provide inputs to Offshore team for reporting & stakeholder managementKey Responsibilities:Leadership & Team ManagementDistribute workload effectively to optimize productivity minimize ov

Team Lead to manage Accounts Payable (AP) operations support on reporting ensure audit completion provide inputs to Offshore team for reporting & stakeholder managementKey Responsibilities:Leadership & Team ManagementDistribute workload effectively to optimize productivity minimize ov

KEY RESPONSIBILITIES: Delivery Excellenceo   Identify and drive organizational and cultural changes needed to adapt strategically to changing market demands technology and internal initiatives catalyzing new approaches to improve results by transforming organizational culture and buil

KEY RESPONSIBILITIES: Delivery Excellenceo   Identify and drive organizational and cultural changes needed to adapt strategically to changing market demands technology and internal initiatives catalyzing new approaches to improve results by transforming organizational culture and buil

The Claims Specialist is responsible for reviewing evaluating and processing claims with a high degree of accuracy and professionalism. This role requires prior claims experience and a strong understanding of medical terminology documentation and claim-related medical assessments. The

The Claims Specialist is responsible for reviewing evaluating and processing claims with a high degree of accuracy and professionalism. This role requires prior claims experience and a strong understanding of medical terminology documentation and claim-related medical assessments. The

Sutherland is hiring experienced Customer Service Executives / Customer Support Associates / Sales Associates for an International BPO Blended Process (50% Voice & 50% Chat) supporting North American customers. The role involves handling inbound customer service queries sales calls up

Sutherland is hiring experienced Customer Service Executives / Customer Support Associates / Sales Associates for an International BPO Blended Process (50% Voice & 50% Chat) supporting North American customers. The role involves handling inbound customer service queries sales calls up

Responsibilities: Conduct thorough research on industry-related topics using digital tools such as Google Analytics and keyword research tools to generate ideas and gather information to support content creation.Collaborate with the client to develop content strategies that align with

Responsibilities: Conduct thorough research on industry-related topics using digital tools such as Google Analytics and keyword research tools to generate ideas and gather information to support content creation.Collaborate with the client to develop content strategies that align with

 What we offer:Hourly rate of $15/hourMedical dental and vision benefitsPaid training & PTOAdvancement opportunities 80% of our frontline leaders have been promoted from withinAdditional pay incentives as well as monthly rewards & recognition programsEmployee DiscountsEAP & Health an

 What we offer:Hourly rate of $15/hourMedical dental and vision benefitsPaid training & PTOAdvancement opportunities 80% of our frontline leaders have been promoted from withinAdditional pay incentives as well as monthly rewards & recognition programsEmployee DiscountsEAP & Health an

Hiring: Live Underwriting (4Cs Experience Mandatory) Company: Sutherland Location: Navi Mumbai (WFH) Experience: 24 Years Shift: 6:30 PM 6:30 AM (US Shift) Weekends Off: Any 2 rotational off Notice Period: Immediate Joiners Preferred Employment Type: Full-Time About the RoleJo

Hiring: Live Underwriting (4Cs Experience Mandatory) Company: Sutherland Location: Navi Mumbai (WFH) Experience: 24 Years Shift: 6:30 PM 6:30 AM (US Shift) Weekends Off: Any 2 rotational off Notice Period: Immediate Joiners Preferred Employment Type: Full-Time About the RoleJo

Team Managers in this role get to:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and

Team Managers in this role get to:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and

Responsibilities:  Delivery Excellenceo   Identify and drive organizational and cultural changes needed to adapt strategically to changing market demands technology and internal initiatives catalyzing new approaches to improve results by transforming organizational culture and build n

Responsibilities:  Delivery Excellenceo   Identify and drive organizational and cultural changes needed to adapt strategically to changing market demands technology and internal initiatives catalyzing new approaches to improve results by transforming organizational culture and build n

Team Lead to manage Accounts Payable (AP) operations support on reporting ensure audit completion provide inputs to Offshore team for reporting & stakeholder managementKey Responsibilities:Leadership & Team ManagementDistribute workload effectively to optimize productivity minimize ov

Team Lead to manage Accounts Payable (AP) operations support on reporting ensure audit completion provide inputs to Offshore team for reporting & stakeholder managementKey Responsibilities:Leadership & Team ManagementDistribute workload effectively to optimize productivity minimize ov