Subject Matter Expert
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
SMEs in this role get to:
- Empower the Work: Create Facilitate and Huddle Sessions to equip staff with fundamental skills and knowledge.
- Impact the bottom line: Conduct BQ / Remedial training for the folks in nesting. Also conduct floor interventions for BQ teams.
- Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations.
- Take the lead: Delivering new hire training for the business ensure to give a good learning experience for the new hires ensuring to equip new hires with the relevant skill sets to meet the production goals from the first-month post-nesting. Should partner with quality and training manager to identify skill and knowledge gap that leads to a stable performance trend. Work with the training manager to prepare training content to run a BQ intervention for the business
- Work with the training manager in catering the learning via the update management process and new launches.
Qualifications :
- Excellent Data Mining skills
- Ability to think outside of traditional role to evaluate business implications
- Ability to interpret data identify trends and make suggestions for improvements
- Strong verbal and written communication skills; be able to communicate in a clear constructive and professional manner
- Demonstrated leadership skills; be able to take the lead in making improvements and resolving issues.
- Background in technology accounts expected.
- Lead experience expected.
- English B2.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Databases
- System Design
- Cybersecurity
- System Architecture
- Intelligence Experience
- Military Experience
- Requirements Gathering
- Joint Operations
- Curriculum Development
- DoD Experience
- FISMA
- Ant
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
