Sutherland

JOB ROLE: -Reviewing and analyzing claim form 1500 to ensure accurate billing informationUtilizing coding tools like CCI and McKesson to validate and optimize medical codesFamiliarity with payer websites to verify claim status eligibility and coverage detailsExpertise in various medic More...

JOB ROLE: -Reviewing and analyzing claim form 1500 to ensure accurate billing informationUtilizing coding tools like CCI and McKesson to validate and optimize medical codesFamiliarity with payer websites to verify claim status eligibility and coverage detailsExpertise in various medic More...

Leads in this role get to:Empower the Work: Create facilitate Huddle Sessions to equip staff with fundamental skills and knowledge.Impact the bottom line: Conduct BQ / Remedial training for the folks in nesting.Also conduct floor interventions for BQ teams.Strengthen relationships: Es More...

Managers in this role get to:Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets.Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team.Influence the Lives of Others: Coach and More...

Be the primary point of contact for our Business-to-Business customers through email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent custo More...

Sutherland is now hiring individuals who are passionate to start/ build their career in the BPO Industry.  Job Title: Sr Associate JOB ROLE: -1. Reviewing and analyzing claim form 1500 to ensure accurate billing information2. Utilizing coding tools like CCI and McKesson to v More...

Job DescriptionTo make sure our customers have an awesome experience youll be the mastermind behind:Reviewing customer documents to verify their identities.Evaluating risks associated with customer profiles and financial transactions.Monitoring ongoing transactions including withdrawa More...

The Actimize Technical Support Engineer performs a wide range of duties including some or all of the following:Review and investigate issues raised by client and provide accurate guidance based on current documentation.Understand client software configuration and customizations done i More...

Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Cons More...

About your next great opportunity:As a Customer Support Specialist you will play a key role in delivering an exceptional customer experience. Serving as the first point of contact youll support our customers through phone chat and email ensuring their questions are answered and their More...

JOB ROLE: -Reviewing and analyzing claim form 1500 to ensure accurate billing informationUtilizing coding tools like CCI and McKesson to validate and optimize medical codesFamiliarity with payer websites to verify claim status eligibility and coverage detailsExpertise in various medic More...

15 yrs experience1. Experience in project management handling a team of 202. Experienced in status reporting with both internal and clients3. Should understand operational metrics track and improve as per the targets set4. Drive team competency improvement initiatives5. Work with clie More...

JOB ROLE: -Reviewing and analyzing claim form 1500 to ensure accurate billing informationUtilizing coding tools like CCI and McKesson to validate and optimize medical codesFamiliarity with payer websites to verify claim status eligibility and coverage detailsExpertise in various medic More...

JOB ROLE: -Reviewing and analyzing claim form 1500 to ensure accurate billing informationUtilizing coding tools like CCI and McKesson to validate and optimize medical codesFamiliarity with payer websites to verify claim status eligibility and coverage detailsExpertise in various medic More...

Key Responsibilities:Performance Analysis and Quality Assurance:Analyze customer interaction data to identify trends and areas for improvement.Ensure agents adhere to company policies procedures and regulatory guidelines.Feedback and Coaching:Provide constructive feedback and coaching More...

JOB ROLE: -Reviewing and analyzing claim form 1500 to ensure accurate billing informationUtilizing coding tools like CCI and McKesson to validate and optimize medical codesFamiliarity with payer websites to verify claim status eligibility and coverage detailsExpertise in various medic More...

JOB ROLE: -Reviewing and analyzing claim form 1500 to ensure accurate billing informationUtilizing coding tools like CCI and McKesson to validate and optimize medical codesFamiliarity with payer websites to verify claim status eligibility and coverage detailsExpertise in various medic More...

Job Summary:We are seeking a highly motivated and experienced Lead Talent Acquisition - IC to drive hiring initiatives for our Digital Transformation IT business. This role is ideal for a seasoned recruiter with a strategic mindset who thrives in a fast-paced technology-driven environ More...

Resolving requests/inquiries made by customers via email chat or SocialAchieving contact center statistics and SLAs (contractual metrics)Adhering to non-disclosure agreement & data security policiesCompleting upskilling & e-courses mandated by each programAttending coaching se More...

You are also expected to: KEY RESPONSIBILITIES - Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations; - Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/ More...