Customer Support Representatives/Streaming Services - Remote
Customer Support Representatives/Streaming Services - Remote
Posted on :
24-05-2025
Employer Active
1 Vacancy
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Job Description
What we offer:
- Competitive hourly rate and paid training
- Additional pay incentives as well as monthly rewards & recognition programs
- Medical dental and vision benefits
- Exciting vacation benefits including a newly introduced Global Flexible Benefits Policy.
- Promote from within opportunities 80% of our frontline leaders began their careers at Sutherland as reps
- EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
Qualifications :
Experience working in a customer service or contact center environment with a passion for providing an exceptional guest experience
- Experience with streaming to include basic troubleshooting skills and demonstrated understanding of streaming services on phones smart TVs etc.
- Basic PC keyboarding skills; Microsoft Office experience (Outlook Word Excel)
- Technical support experience
- Strong problem-diagnosis and problem-solving skills
- Multi-tasking skills with the ability to use several applications simultaneously
- Experience working with CRM applications (preferred)
Additional Information :
We will provide all equipment but to be successful when working from home you must have the following:
- Excellent Internet connectivity:
- Internet access speeds of 2 Mbps upload and 10 Mbps download the faster the better!
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
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