Call Centre Jobs in Cape Town

We are recruiting a German-speaking Customer Service Advisor based in Cape Town. You will deliver high-quality support to international customers via phone webchat and email handling everything from bookings and re-bookings to cancellations and general travel inquiries. Key Responsibilities Provide...

German-Speaking Customer Service ConsultantCape Town South Africa On-Site Start Date: Sept/October 2026 Fluent in German (B2C2) and looking for an exciting opportunity by the coast Join an international online retail project supporting customers in German and English. Key Responsibilities Provide cu...

Job descriptionAt our core were all about giving our customers a journey theyll actually enjoy. If you thrive in a fast-paced problem-solving environment keep reading!Your Mission:As our Customer Service Assistant youre not just answering calls and emails youre the champion of our customer experienc...

Job descriptionAt our core were all about giving our customers a journey theyll actually enjoy. If you thrive in a fast-paced problem-solving environment keep reading!Your Mission:As our Customer Service Assistant youre not just answering calls and emails youre the champion of our customer experienc...

Takealot Fulfilment Solutions (TFS) a division of Takealot Online (RF) (Pty) Ltd is looking for a highly talentedKey Account Managerto join our team inCape TownJoin Our Mission at Takealot Fulfilment Solutions We Are TFSRevolutionising e-commerce logistics in South Africa with cutting-edge technolog...

Location: Cape Town Western CapeWork Model: Office-basedWorking Hours: Monday to Friday US Working HoursEmployment Type: Full-timeSalary: Market-relatedBenefits: Medical Aid Allowance Employer Contribution to Pension FundAbout Our ClientOur client is a leading global business services organisation w...

Location: Cape Town Western CapeWork Model: Office-basedWorking Hours: Monday to Friday US Working HoursEmployment Type: Full-timeSalary: Market-relatedBenefits: Medical Aid Allowance Employer Contribution to Pension FundAbout Our ClientOur client is a leading global business services organisation w...

Key Responsibilities Operational Leadership Own delivery of multiple insurance processes (e.g. Policy Administration Claims Underwriting Support Billing Contact Centre Operations). Ensure achievement of SLAs KPIs productivity quality and cost targets. Drive standardization process optimization and c...

Customer Service Advisor Salary Minimum7500 per Month Plus Medical & Pension.LocationWaterfront Cape Town.Working Pattern40 Hours per week between Monday to Sunday(you would need to be fully flexible between these days) Hours will differ dependant on campaign opening timesContract Type Permanent You...

Location: Cape Town CBD (Office-Based)Salary: 752565 Per Month Medical Insurance Provident FundWorking Hours: Rotational shifts (Monday Sunday aligned to UK business hours)About the RoleOur client a global leader in customer experience solutions is looking for enthusiastic and customer-focused Custo...

About the Role We are looking for an experienced Dialler Administrator to support a fast-paced and dynamic Collections environment. This role is critical in ensuring dialler campaigns are optimised efficient and aligned to collections strategies and targets. Key Responsibilities Manage and execute d...

You made brokers rich. Now make yourself rich.We are not looking for order-takers script-readers or conversationalists. We hire closers not talkers. This isnt a standard corporate 9-to-5 job its a hunt.Operating from our fast-paced sales call centre in Cape Town you will be handling high-ticket sale...

Job DescriptionIdentifying sales opportunitiesAnswering inbound calls timeously and making required outbound callsCo-ordination of own administrationIdentifying sales opportunitiesKey purposeThis position is based in the Discovery Connect Sales call centre and reports to the sales team leader. The s...

Discovery Health (WCP Service Team)People Living with Disabilities Learnership: Long Term InsuranceAbout DiscoveryDiscoverys core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose...

Main Purpose Receive incoming calls to assist customers with their Pet Insurance claims and customer service queries Requirements and Responsibilites:Clear verbal and written communication for customer-facing conversationsWorking knowledge of policy servicing billing and claims processesProficiency...

Role OverviewWe are looking for a motivated and experienced Collections Team Manager to lead a high-performance team of Collections Agents. The successful candidate will be responsible for driving recovery rates coaching and managing team members and ensuring adherence to compliance and quality stan...

As a Team Leader youll be the driving force behind a team of Agents ensuring they deliver outstanding service while achieving key business objectives. Youll coach performance celebrate success solve challenges and create an environment where people can thrive.This isnt just about hitting targets. It...

Are you the kind of leader who thrives in a fast-paced environment loves solving complex operational challenges and knows how to turn a group of talented people into a high-performing team If so we want to hear from you.Were looking for a Senior Group Manager to lead our contact centre operations dr...