Claims and Customer Service Advisor UK Pet Insurance
Job Location:
Cape Town - South Africa
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Main Purpose
Receive incoming calls to assist customers with their Pet Insurance claims and customer service queries
Requirements and Responsibilites:
- Clear verbal and written communication for customer-facing conversations
- Working knowledge of policy servicing billing and claims processes
- Proficiency with CRM and case/ticket management systems
- Ability to guide customers through claim submission and coverage questions
- Accuracy and attention to detail in billing and policy handling
- Experienced across voice email and chat channels
Experience Required
18 Months Customer Service / Call Centre Experience with preference in Insurance
Qualifications :
Matric
Remote Work :
No
Employment Type :
Full-time
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more
