Call Centre Jobs in Cape Town

Join the customer service team of a leading international travel and holiday company helping customers manage their holiday bookings and travel arrangements. In this role you will support German- and English-speaking customers with holiday bookings travel-related enquiries and booking changes delive...

Your German is a career asset. Use it to help travellers book change and sort out their trips from one of the worlds most scenic cities. At a glance Cape Town South Africa (on-site) German (fluent) English R20000 gross/month Rotational shifts Monday to Sunday between 09:00 and 02:00 SAST What youll...

Red Ember Recruitment is seeking a Collections Call Centre Manager to Lead and manage the Collections Call Centre to deliver agreed collections and customer rehabilitation targets through effective people leadership portfolio management campaign optimisation and operational control while ensuring co...

Hunter Recruiter - Bree Street Cape TownLove the thrill of the chase Turn your sales drive into a recruitment career.Were A24 Group a healthcare staffing business with leading UK agencies. We need hunters who pick up the phone find great people and close them.The roleHunt and win nurses carers and h...

The Call Center Executive is the first point of contact for inbound and outbound calls related to general inquiries group bookings VIP experiences schools camps corporate visits and social media inquiries responses. The role is essential in guiding potential customers capturing leads and supporting...

Provide a reliable and trustworthy customer serviceIdentify and understand customer needs to consistently provide a high quality service.Follow clear instructions and guidelines to investigate resolve and process high volume customer enquiries in a timely and effective manner.Escalate any queries or...

Our client is an innovative fintech company transforming the payments landscape through cutting-edge financial technology solutions. Specialising in instant EFT payments Open Banking integration seamless payout processing and comprehensive reporting tools the company enables businesses to streamline...

REPORTS TO: Technical ManagerQUALIFICATION & EXPERIENCE:Matric or equivalentMinimum 5 years experience as an alarm technicianExtensive programming wiring installations and fault finding experienceJOB REQUIREMENTS & OTHER ATTRIBUTES:Valid drivers licence essential Must be PSIRA registered (Grade C)So...

REPORTS TO: Technical ManagerQUALIFICATION & EXPERIENCE:Matric or equivalentMinimum 5 years experience as an alarm technicianExtensive programming wiring installations and fault finding experienceJOB REQUIREMENTS & OTHER ATTRIBUTES:Valid drivers licence essential Must be PSIRA registered (Grade C)So...

DescriptionJOB SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake up calls and connecting and directing calls to the appropriate extension. Receive record a...

Work with an iconic international brand to lead mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure theyre on track to meet client goals. Handle customer escalations contribute to creating a positive work environme...

DescriptionWant to build something from the ground upThis is not your typical Call Centre Manager role.Hire Resolves client is looking for a hands-on commercially minded Contact Centre leader who is ready to take ownership of a brand-new operation and help build a high-performing Contact Centre from...

Work with a well-established telecommunications brand to lead mentor and coach contact Centre Teams to create and deliver amazing customer experiences. Support and motivate your team to ensure theyre on track to meet client goals.Responsibilities: Develop and implement plans to successfully deliver...

Sales Team Leader Cape TownLead and manage a team of Call Centre Sales Agents to achieve exceptional results.Min 2 years contact Centre Team Leader experienceBPO experience a strong preferenceAble to support day and/or night shifts on site in Cape Town CBDStrong contact Centre operations know howEff...

IT Manager Cape TownJob Purpose:The IT Manager is responsible for managing and supporting all IT operations within our Cape Town offices while supporting the broader national IT team ensuring the availability stability and security of systems in the Cape Town operation. The role focuses on deliverin...

IntroductionDo you have a passion for sales and a proven track record selling insurance productsZestlife is looking for motivated target-driven Gap Sales Consultants to join our growing team. Youll engage with clients telephonically identify their needs and provide Gap Cover solutions that help prot...

CONTACT CENTRE TEAM LEADER SALES CONTRACTLocation: Cape TownEmployment Type: ContractA leading financial services environment is looking for an experienced Contact Centre Team Leader Sales to lead coach and drive the performance of a high-performing sales team.Minimum RequirementsMatricDiploma in a...

Team Leader - Funeral Plans & Life CoverLOCATION: Wester CapeEMPLOYMENT TYPE: TempRATE: Market relatedJob SummaryAn exciting opportunity exists for an experienced and results-driven Team Leader to join a high-performing telesales operation in Western Cape specialising in Funeral Plans and Life Cover...

Our client based in Century City is seeking Tsonga Speaking Customer Service Advisor.Duties & ResponsibilitiesOur client based in Century City is seeking Tsonga Speaking Customer Service Advisor.Fixed Term Contract 1 October 2026 renewable based on performanceOffice Location: Century City Cape Town...

Our client based in Century City is seeking Sepedi Speaking Customer Service Advisor.Duties & ResponsibilitiesOur client based in Century City is seeking Sepedi Speaking Customer Service Advisor.Fixed Term Contract 1 October 2026 renewable based on performanceOffice Location: Century City Cape Town...