Call Centre Jobs in South Africa

IntroductionZestlife is looking for an Inbound Client Services Call Centre & Correspondence Administrator to join our Client Services team. If youre passionate about excellent customer service solving queries efficiently and creating great client experiences wed love to hear from you!Role PurposeCli...

Overall Purpose of the Job: To effectively manage a level 1 Inbound team in the CCC (Customer Contact Centre).This would include ensuring effective Client Communications Client service and administration. Daily management of level 1 inbound team to achieve overall company objectives through excellen...

DescriptionJob PurposeTo lead manage and ensure the effective and efficient operation of the Outbound Sales Call Centre. Implement divisional strategy policies and procedures to achieve set goals (revenue targets) quality and compliance people development and performance management through innovativ...

Job DescriptionExciting opportunity to join our Client in the information technology industry for an onsite IT Systems Engineer (T2) based in Cape Town. The primary role of the IT Systems Engineer (T2) is responsible for providing technical support and assistance to the Companys clients. The IT Syst...

CRM Call Center CoordinatoriGaming Africa MarketsOn behalf of a Global iGaming company we are looking for a CRM Call Center Coordinator to support outbound player engagement for their online Casino and Sportsbook brands across African markets.This role focuses on coordinating CRM-driven outbound ca...

KEY OUTCOMES (not limited to) Level 4 and 5 process elementsManage incoming queries and outbound responses with:- Members- Service Providers- IntermediariesProvide product specific informationAssess and determine when there is an operational queryIdentify and escalate priority issuesManage and resol...

To enhance the customer experience journey by assessing call centre interactions (calls email chat other) enable low-risk and zero-surprises BAU and producing reports which tells the story of the customer experience journey.Actively engage stakeholders for information sharing purposes regarding qual...

Are you ready to embark on an exhilarating career journey that combines your passion for sales with the art of creating unforgettable customer experiences Look no further! We are seeking extraordinary individuals to join our team as Inbound Sales Superstars!So what will you do As an Inbound Sales Sp...

The Clinical Team Lead is responsible for the operational leadership of the designated virtual care team at Kaelo. The role oversees the virtual care practice activities to ensure delivery of high-quality safe and cost effective services. Candidates will be required to support staff training and dev...

IntroductionNEW EMPLOYMENT AVAILABLE NUWE WERK BESKIKBAARIMISEBENZI EKHONA UMSEBENZI OMTSHA OKHOYO MOSEBETSI O MOCHA O FUMANEGANG from #TheRecruitmentGuy Title: Quality Controllers (Commercial Truck Workshop)Area: Various Locations available JHB / KZN / MPUIndustry: Commercial Vehicles / Truck D...

Key Responsibilities AreasMain purposeThe key objective of the role is to identify and understand customer needs delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.                                           ...

IntroductionOur client a leading BPO company based in Durban is looking to fill the position of Application & Service Desk Specialist. Purpose of the Role:The Application & Service Desk Specialist is responsible for managing end-to-end IT support operations and application administration across the...

Our client a leading BPO company based in Durban is looking to fill the position of IT Manager. Purpose of the Role:The IT Manager is responsible for the overall management coordination and delivery of IT services across the Group. This is a hands-on technical leadership role that oversees the day-t...

About the RoleAs a Case Manager you will be responsible for owning emergency cases from activation to resolution. You will assess information coordinate responses communicate clearly with stakeholders and ensure each case is handled with accuracy urgency and professionalism.This is not a call-centre...

As a Call Centre Agent you will be the first point of contact for our customers providing exceptional support and assistance with their inquiries and issues. This role is essential in ensuring our customers have a positive experience with the Volvo brand.Key Responsibilities: Operational Oversight:...

Key Responsibilities: Operational Oversight: Handle inbound and outbound calls emails and chats from customers regarding inquiries issues and feedback. Provide accurate and timely information about Volvo products services and policies. Resolve customer complaints and issues effectively ensuring a hi...

Our client is an ad-subsidised payments network that gives South Africans access to zero-cost credit at checkout. Their model is powered by a blend of merchant fees and a performance advertising platform that connects high-intent shoppers with relevant brands. They exist to save consumers millions i...

On-site in Umhlanga Durban South Africa Salary: R20000 R25000/month benefits Full-time Rotational shifts Join an international team in Durban. We are looking for highly fluent German speakers to support customers for a major global retail brand. This is an excellent opportunity for candidates wh...

Join Our International Team in Beautiful Durban!Are you a fluent German speaker looking for an exciting international career opportunity in one of South Africas most vibrant coastal cities We are currently seeking professional and enthusiastic Customer Support Agents to join our global retail projec...

Join Our International Team in Beautiful Durban!Are you a fluent German speaker looking for an exciting international career opportunity in one of South Africas most vibrant coastal cities We are currently seeking professional and enthusiastic Customer Support Agents to join our global retail projec...