Call Centre Jobs in South Africa

Job Description National Command Centre Operators DESCRIPTIONThe Control Room utilizes the event control room whereby Control Room Officers escalate their findings into a Situational Control Room from where escalations are either dispatched or dismissed in the Control Room.QUALIFICATIONS AND ATTRIB...

Oncology Service Agent - DurbanAbout DiscoveryDiscoverys core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose and whose own values align with those of Discovery. Our fast-paced a...

Identifying sales opportunities.Answering inbound calls timeously and making required outbound callsCo-ordination of own administrationIdentifying sales opportunitiesMaintaining accurate details and statistics of all queriesKey purposeThis position is based in the Discovery Connect Sales call centre...

A leading distributor of cutting-edge technologies including Wireless Broadband Wi-Fi Networking Routing VoIP IoT Fibre Access Control and IP Surveillance is seeking anInternal Sales Representative to join their team.Responsibilities:Customer Engagement: Build and maintain strong relationships with...

A leading distributor of cutting-edge technologies including Wireless Broadband Wi-Fi Networking Routing VoIP IoT Fibre Access Control and IP Surveillance is seeking anInternal Sales Representative to join their team.Responsibilities:Customer Engagement: Build and maintain strong relationships with...

Junior Debt CollectorLocationJohannesburg GautengFull-Time In-Office RoleAbout the RoleNxaTel is looking for a driven and resilient Junior Debt Collector to join our growing operations team.This role is focused on customer collections payment follow-ups billing dispute resolution and assisting cust...

About the roleAs a Logistic Coordinator you will play a key support role in ensuring parcels are collected and delivered on time across Pargos courier network for specific Portfolio of Pargo client base.. Reporting into the Delivery Operations Team Lead youll work closely with courier partners inter...

General Job Information Proposed Job Title: Level 2 Call Centre Sales SupervisorReporting to: CCC Sales and Retentions Manager Job Summary Information Function: Ensure every moving client of FADT is assisted according to the required process. Achieve the required appointment numbers for Reconnectio...

IntroductionAre you a Developer ready to work with the latest tech and build solutions that make a real business impact uD83DuDE80Duties & ResponsibilitiesJoin a dynamic IT CRM team where innovation meets collaboration! Youll get hands-on experience with an exciting modern tech stack MAUI Core an...

To project manage the planning execution and generation of analytically informed personalized campaigns in accordance with business plans and objectives aimed at Acquisition Right-Sell Entrenchment and for the design (In-partnership) execution and management of developed campaigns spanning across s...

Coactivate is currently looking for a highly motivated BI Manager to join their team. Purpose:The BI Manager is responsible for optimising call centre performance by integrating dialling systems with data analytics. They maximise agent productivity improve contact rates and conversion rates and the...

Coactivate is currently looking for a highly motivated Senior Workforce Planner to join their team. Purpose:Responsible for forecasting staffing needs creating schedules monitoring workforce performance and ensuring the call centre has the right number of agents available to meet service level targe...

You will be required to interact with clients increase sales and elevate customer experience. If youre a top performer that can align yourself with our organization Values of Awesome Service Passionate Honest Human Dynamic recognition and can wisely use resources and deliver results consistently whi...

Job DescriptionA leading organisation is seeking a Senior Operations Lead to serve as the strategic operational partner to the Cluster Executive leading large-scale Field Operations Call Centre Operations and New Business Development initiatives. This opportunity is ideal for a dynamic leader with a...

EAP Case Manager Job PurposeProvide quality telephonic counselling to Kaelo EAP clients including employees and managers.EAP Case Manager Job DutiesManage cases referred by the inbound EAP team by providing counselling coaching and guidance related to the unique challenges faced by the clientSchedul...

The Specialised Managerial Consultant will provide quality guidance support and coaching to the managers of Kaelo Lifestyle clients engaging in the programme.Further to this the Managerial Consultant will be responsible for managing formal referrals.SPECIAL REQUIREMENTSConducting managerial assessme...

The purpose of this role is to support and empower members and their dependents reaching out for specialised coaching services.KEY OUTCOMESAssessment of coaching needProvide coaching support in terms of life coaching leadership coaching parent coaching and career guidance.Qualifications : Qualifica...

The EAP Inbound Counsellor is responsible for providing immediate short-term emotional support assessment and guidance to employees and their immediate family members accessing the Employee Assistance Programme.This role focuses on first-line counselling risk assessment stabilisation and appropriate...

The EAP Inbound Counsellor is responsible for providing immediate short-term emotional support assessment and guidance to employees and their immediate family members accessing the Employee Assistance Programme.This role focuses on first-line counselling risk assessment stabilisation and appropriate...

Scope of Position The Reservations Agent: Leisure & Groups is responsible for managing all guest enquiries questions and requirements related to hotel room reservations in an efficient helpful and professional manner. This role provides vital support to all departments especially the Sales team to e...