Call Centre Jobs in South Africa

General InformationJob title:CUSTOMER EXPERIENCE EXPERT CEE (RSA and UK)Purpose:The Customer Experience Expert (CEE) for RSA and UK is the custodian of the companys customer experience. The purpose of this role is to ensure that our customers are at all times placed at the heart of our business. Thi...

Title: Retention Sales AgentLocation: Cape TownSalary: R7000 basic CommissionHybrid or In-office: In-officeAbout the CompanyOur client is a fast-paced performance-driven organisation operating within a high-volume sales environment. They are focused on growth customer retention and delivering excep...

Data Analyst - Call Centre Debt Collection (JB5797)Roodepoort Johannesburg (On-site)R12 R15000 CTC per monthPermanent A dynamic call centre is looking for a Data Analyst to support its collections team through data-driven insights and performance tracking. This is a key role for someone with strong...

PLEASE NOTE BEFORE APPLYINGThis position is based in Cape Town - South Africa ;Temporary contract offered 3 - 6 months (no freelance contract or expatriation) ;Minimum 2 years of experience in a similar position especially in customer service ;Fluent in written and spoken English mandatory ;Fluent i...

The Operating Officer Distribution is responsible for overseeing and optimising the full distribution supply chain and operational backbone of the Groups optometric and audiology network. This role ensures seamless integration across supply chain IT systems product management warehousing logistics...

You will be required to interact with clients increase sales and elevate customer experience. If youre a top performer that can align yourself with our organization Values of Awesome Service Passionate Honest Human Dynamic recognition and can wisely use resources and deliver results consistently whi...

Our client is a leading South African microlending company dedicated to providing accessible and responsible credit solutions to clients. Leveraging advanced technology and data-driven decision-making we deliver fast fair and flexible loan products tailored to client needs. Our innovative approach c...

Technician Fidelity Cash Solutions CashMasterReporting to: Operations Manager CashMaster The above position is vacant at CashMaster in Nelspruit reporting to the Operations Manager CashMasterProviding a professional and efficient service to customers by diagnosing troubleshooting and repairing cas...

Duties & Responsibilities.Handle inbound and outbound calls like a pro- quickefficient and always on point Follow dynamic communication scripts while adding your personal magic Understand customer needsprovide tailored solution and close those deals Upsell like a boss when opportunities knock. Build...

ResponsibilitiesConvert lead/quotes to sales in terms of the minimum quantity and quality targets that are in place including but not limited to:Minimum monthly premium writtenAverage premium valueNett conversion ratio of quotes to salesFacility quality targetCancellation ratioQualifications : Mini...

COMMERCIAL TECHNICIAN - INSTALLATIONS SERVICE MAINTENANCE:Overall Purpose of the job: Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Alarms Access control CCTV Fire Installation Wiring CommissioningMinimum qualifications an...

Were on the hunt for a Dialler Manager. Are you passionate about managing and optimizing dialler systems within a high-volume outbound call centre environment Do you thrive in the telemarketing industry If so were eager to learn more about you!As Dialler Manager you will oversee the management and o...

REPORTS TO: Technical ManagerQUALIFICATION & EXPERIENCE:Matric or equivalentMinimum 5 years experience as an alarm technicianExtensive programming wiring installations and fault finding experienceJOB REQUIREMENTS & OTHER ATTRIBUTES:Valid drivers licence essential Must be PSIRA registered (Grade C)So...

About Our Client Our Client is dedicated to supporting growing and empowering clients with affordable easy and suitable solutions primarily through face-to-face intermediary channels but also directly.Key ResponsibilitiesSelling insurance products telephonicallyAchievement of sales targets and objec...

Permanent Position: Call Centre Agent Company Overview: Msuez Uk is a leading provider of customer service solutions in the United Kingdom. With over 10 years of experience we have built a reputation for excellence in delivering exceptional customer experiences. We have recently expanded our operati...

Purpose of the Role:The Research Executive role is a part of NIQs Strategic Analytics and Insights (SA&I) team responsible for the SSA region. The role is to be a trusted adviser to our Brand and Media customers matching SA&I solutions to the clients key business questions.The Research Executive pla...

Employment Type:PermanentPart TimePosition Classification:Admin Off Level 2Remuneration:$66608.03 - $68817.27 12.5% Super Salary PackagingHours Per Week:8Requisition ID:REQ625627Applications Close: Thursday 15th of January 2026Provide high quality administration support including telephone communi...

The ideal candidate will handle inbound and outbound calls assist customers with queries and provide excellent service while meeting performance... Grade 11 / Matric certificate (required). Previous call centre debt collection or customer service experience (advantageous). Excellent verbal communica...

Duties & Responsibilities.Handle inbound and outbound calls like a pro- quickefficient and always on point Follow dynamic communication scripts while adding your personal magic Understand customer needsprovide tailored solution and close those deals Upsell like a boss when opportunities knock. Build...

DescriptionADVERTISEMENTExecutive Manager: Corporate ServicesJob Grade: P3Ref No.: E090001Nature of employment: 5-year fixed term contractJob purpose:Provide strategic leadership for Corporate Services to enable organisational agility client engagement human capital and digital-first service deliver...