About Sheridan Student Union
JOB DESCRIPTION Position: Customer Service Representative (CSR) Reports to: Director of Services and Assistant Services Manager Pay rate: $17.46/hour Hours: Monday – Friday 9am – 5pm (hours may vary and up to the discretion of the SSU and the College) 8-15 hours per week Last Updated: February 2025 Term: May 2025 – April 2026. Location: Davis SCOPE AND NATURE Sheridan Student Union Inc. represents all fee-paying students at Sheridan College. We are a student led community enhancing the experience of our fellow students. This is achieved through participation as an active member of the Sheridan community, facilitating opportunities for student leadership, and the creation of strategic partnerships to improve the quality of life on campus. For more information, visit www.thessu.ca Reporting to the Assistant Services Manager, the Customer Service Representative will be the main contact for all students’ inquiries related to the SSU and our services. The Customer Service Representative works closely with students as well as SSU Executive team and professional staff. Please note this position will require the CSR to work in a physical space on campus. Specific Duties Include: Answer front line questions regarding all SSU services including Health and Dental plan, Food First, Legal Resource, Graduation Photos, Tax Service etc. Promote services offered by the SSU by explaining what we offer, how to use the service, and the features and benefits of the service Ensure all emails, voicemail, live chat messages and virtual platform (when applicable) are answered in a timely manner and any serious issues are escalated to the appropriate manager Recording a detailed daily log of completed tasks, pending tasks, student inquiries, and student feedback Work with all team members in a fair and respectful manner in accordance with legislation and SSU Policy and Procedures. Contribute ideas in relation to operational efficiency and service standards and make recommendations to the Director of Services and Assistant Services Manager Participate in virtual and in-person events, info-sessions, engagement activities, Open House and Orientation when needed Mandatory attendance at all relevant training and team meetings Perform other duties as assigned throughout the year by the Assistant Services Manager and Director of Services Booking and coordinating college classrooms, boardrooms, and tables for SSU Clubs, SSU Executives and SSU Staff (if restrictions are lifted by the college regarding campus access) Cleaning and tidying of CSR work desk Doing facility checks in our spaces and troubleshooting/fixing anything that may fall under our department Coordinating and sorting interoffice mail, follow guidelines for distributing packages shipped to our offices. Wear provided uniform for every scheduled shift Assist students with faxing, laminating, and binding services Required Skills: Ability to deal effectively and courteously with the Sheridan community Must be punctual and arrive to all shifts on time Be present at the desk during your scheduled shift Answer all incoming emails and live chats quickly and in friendly and helpful manner Willingness to host and participate in virtual and in person events considered a strong asset Enthusiastic, punctual and professional Desire to work with groups of students in diverse settings Required Qualifications: Full-time or part-time day Sheridan student for all academic years and maintain a minimum 2.5 GPA Excellent communication, organizational and customer service skills Ability to handle confidential information in a professional manner Proficient with computer software We thank all applicants for their interest; however, only qualified candidates will be contacted for an interview. Please no phone calls. The Sheridan Student Union is dedicated to employment equity and encourages applications from people of all genders, persons with disabilities, racial/visible minorities, and Indigenous peoples. The SSU is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). To request any accommodations, you may require in order to participate in the hiring process, please contact Human Resources by emailing [email protected] .
28 Job openings in Sheridan Student Union
Position: Executive of Equity Diversity & InclusionReports to: Director Student Executive TeamLocation: Davis; TRC; HMC. Please specify your home campus on your application.Term: May 1 2025 April 30 2026. May start midApril for trainingPay Rate: $21 per hourHours: 1520 hours per More...
Position Type:Full Time Staff/Club Sports CoordinatorDate Posted:4/8/2025Location:San Jose CAJob Title: Coordinator Club Sports Department: Spartan Recreation Supervisor: Supervisor Club Sports Location: Spartan Recreation and Aquatic Center (SRAC) Classification Title: Fulltime FLS More...
Position: Booster Juice Crew MemberReports To: Food & Beverage Manager F&B Assistant Manager F&B Supervisor(s)Last Updated: April 2025Qualifications: A full time or part time fee paying student Location: Mississauga CampusTerm: May 2025 April 2026Salary Range: $17.46Hour More...
Position: Kitchen StaffReports To: Food & Beverage Manager / F&B Assistant Manager / F & B Supervisor(s)Last Updated: April 2025Qualifications: A full time or part time fee paying student Location: Mississauga CampusTerm: May 2025 April 2026Salary Range: $17.46Hours: up More...
POSITION DESCRIPTIONPosition: Content Marketing AssistantReports To: Assistant Manager Marketing & CommunicationsLast Updated: April 2025Qualifications: A full or parttime daytime student at Sheridan College with a GPA of at least 2.5. Must be enrolled for the full 2025/2026 acade More...
Supervisor Outdoor Adventures And Rental Center
68640 - 87711
Position Type:Full Time StaffDate Posted:10/24/2024Location:San Jose CAJob Title: Supervisor Outdoor Adventures and Rental Center Department: Spartan Recreation Supervisor: Sr. Manager Competitive Sports & Outdoor Adventures Location: Spartan Recreation and Aquatic Center (SRAC) C More...
Position Type:Spartan RecreationDate Posted:3/13/2025Location:San Jose CAJob Title: Club Sports Supervisor Classification Title: Student Assistant III Job Code/Grade: Hourly NonExempt Department: Spartan Recreation Supervisor: Club Sports Supervisor Location: Spartan Recreation & More...
Position Type:Spartan RecreationDate Posted:3/18/2025Location:San Jose CAJob Title: Lifeguard Classification Title: Student Assistant III Job Code/Grade: Hourly NonExempt Department: Spartan Recreation Supervisor: Aquatics Manager Location: Spartan Recreation and Aquatic Center The S More...
Position:HMC Customer Service Representative (CSR)Reports to:Assistant Services ManagerPay rate:$16.10/hourHours:Monday Friday 9am 5pm (hours may vary and up to the discretion of the SSU and the College)Term:Dec 2022 to April 2023SCOPE AND NATURESheridan Student Union Inc. represent More...
Position: Food & Beverage SupervisorReports To: Food & Beverage Manager & Assistant ManagerQualifications: 23 years relevant experience Food Safe Certification Smart Serve WHMIS. Location: Mississauga CampusTerm: January 2025 July 2025 (possibility of extension).Pay Rate More...
Position Type:Full Time StaffDate Posted:10/10/2024Location:San Jose CAJob Title: Supervisor Aquatics Department: Spartan Recreation Supervisor: Manager Aquatics Location: Spartan Recreation and Aquatic Center (SRAC) Classification Title: Fulltime FLSA Status: Exempt Grade: 5 Compens More...
Position Type:Student Union Operations/SU Building AssistantDate Posted:1/28/2025Location:San Jose CAJob Title: Building Assistant Classification Title: Student Assistant I Job Code/Grade: Hourly NonExempt Department: Operations (SU) Supervisor: Operations Manager (SU) Location: Stude More...
Position Type:Full Time StaffDate Posted:4/1/2025Location:San Jose CAJob Title: Operations Manager Student Union Department: Student Union Operations Supervisor: Associate Executive Director Location: Student Union Administration Classification Title: Fulltime FLSA Status: Exempt Grad More...
Position Type:Administration Student UnionDate Posted:2/13/2025Location:San Jose CAJob Title: IT Technician Classification Title: Student Assistant III Job Code/Grade: Hourly NonExempt Department: IT Services Supervisor: IT Specialists Location: Student Union Administration Office T More...
PositionClubs CoordinatorAssistant Manager Clubs & Director Clubs March 2025A full or part time daytime student at Sheridan College with a GPA of at least 2.5 Must be enrolled for the full 2025/2026 academic year.Not have an upcoming academic coop term for the 2025/2026 academic y More...
Position Type:Event Services/Office AssistantDate Posted:4/3/2025Location:San Jose CAJob Title: Event Services Assistant Classification Title: Student Assistant I Job Code/Grade: Hourly NonExempt Department: Event Services Supervisor: Supervisor Event Services Scheduling Location: Stu More...
Position Type:Spartan Recreation/Student AssistantDate Posted:4/3/2025Location:San Jose CAJob Title: Guest Services Assistant Classification Title: Student Assistant II Job Code/Grade: Hourly NonExempt Department: Spartan Recreation Supervisor: Membership & Guest Services Supervis More...
Position: Executive of Administration & CommunicationReports to: Director Student Executive TeamLocation: Davis; TRC; HMC. Please specify your home campus on your application.Term: May 1 2025 April 30 2026. May start midApril for trainingPay Rate: $21 per hourHours: 1520 hours pe More...
JOB DESCRIPTION Position:Customer Service Representative (CSR)Reports to:Director of Services and Assistant Services ManagerPay rate:$17.46/hourHours:Monday Friday 9am 5pm (hours may vary and up to the discretion of the SSU and the College) 815 hours per weekLast Updated:February 20 More...
Position: Executive of Academic Integrity & Student SuccessReports to: Director Student Executive TeamLocation: Davis; TRC; HMC. Please specify your home campus on your application.Term: May 1 2025 April 30 2026. May start midApril for trainingPay Rate: $21 per hourHours: 1520 ho More...
