Student Supervisor – Event Center Operations

Job Title: Student Supervisor Event Center Operations
Classification: Student Assistant III
Grade: Hourly Non-Exempt
Department: Event Center
Supervisor: Operations Manager
Location: Events Center

The Student Union Inc. is 501(c)(3) nonprofit auxiliary that maintains three major facilities at San Jos State University in downtown San Jos California. These facilities include the Diaz Compean Student Union Building the Provident Credit Union Event Center (PCUEC) and the Spartan Recreation and Aquatic Center. The Student Union Inc. functions as part of the Student Affairs Division on campus and is governed by a Board of Directors made up of a student majority faculty and administrators.

Mission
The Student Union Inc. of San Jose State University supports the development growth and well-being of students and the campus community by providing diverse programs desired services and quality facilities to enhance the collegiate experience.

Job Summary
Under the immediate supervision of the Event Center Operations Manager. Student Supervisors are vital leaders in the day-to-day operations of the Provident Credit Union Event Center. They provide on-site leadership for events ensure smooth execution of setups and breakdowns and serve as a key liaison between professional staff setup crews and campus partners. This role includes minor project management and requires a high level of responsibility adaptability and communication.

Duties and Responsibilities:

• Provide direction and oversight to setup crew during shifts
• Conduct routine walkthroughs to ensure event setups are complete and accurate
• Communicate with campus clients and guests to ensure satisfaction and service
• Assist with the coordination and implementation of small-scale projects or recurring event needs
• Conduct site tours for student orgs campus partners and external clients when requested
• Monitor and follow up on open work orders and maintenance concerns
• Support opening/closing of the facility and equipment inventory tracking
• Act as shift lead for student staff and escalate issues appropriately
• Ensure the cleanliness safety and readiness of event spaces
• Maintain positive and professional relationships with clients and coworkers

• Current SJSU student enrolled for the current or upcoming semester
• Available to work 1215 hours per week including nights and weekends
• Strong leadership communication and time management skills
• Prior event or customer service experience preferred
• Ability to lift 50 lbs and stand for extended periods
• Must be available to work multiple semesters and during academic breaks (summer/winter preferred)

• Enrollment in Hospitality Tourism Event Management or related field
• Experience supervising or training peers

• This position is non-exempt from the provisions of Section 1 of the California Industrial Welfare Commission Orders.
• In general the position works a schedule based on business needs and requires early morning evening and weekend work.
• When school is in session student assistant may work up to but not in excess of 20 hours per week (among all concurrent positions).
• When classes are not in session (i.e. summer break) student assistant may work up to but not in excess of 40 hours per week.

• CSU - Injury and Illness Prevention Program - one time course
• CSU - Preventing Discrimination and Harassment for Non-Supervisors required every two years
• CSU - Sexual Misconduct Prevention Program (Title IX) - required every year
• Data Security and FERPA - required every two years
• Hazard Communication Cal/OSHA - one time course
• SJSU COVID-19 Health and Safety Protocols Training - one time course

Background Check and Fingerprinting
Student Union employees are required to undergo and complete a successful background check that includes verification of employment and education as well as a check of criminal records for employment. Candidates for positions where the employee will come in regular contact with minors and cash management will be required to be fingerprinted. This policy includes emergency hires and may also be applicable to volunteers depending on the work they will be some cases the background check will include a credit check and/or a Department of Motor Vehicles check as well as a check of licenses and certificates when applicable. All background checks are conducted through the Student Union third-party vendor Accurate Background.

California Child Abuse and Neglect Reporting Act
All Student Union at San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.