Duties and Responsibilities

• Ensures the upkeep and maintenance of all buildings and facilities systems including HVAC plumbing and electrical buildings and facilities structures fixtures and equipment through a documented computerized inspection process.
• Determine appropriate routing of work orders between Student Union Inc. facilities staff and FD&O trades staff consistent with MOUs and agreements.
• Follows procedures and expectations for MOUs and operating agreements. Provides feedback and refine MOU with FD&O to ensure upkeep maintenance and regulatory and building code requirements are met.
• Participates on behalf of the Student Union Inc. on any capital planning in collaboration with FD&O staff and related efforts along feasibility and programming studies.
• Supervises recruits and trains the IT Manager and Facilities Technicians as well as assisting in the recruiting and training of staff in the IT area when appropriate.
• Participates in the preparation monitoring and adherence to approved budgets
• Serves as a member of the department executive leadership team.
• Oversees and provides inspection of work being done in SU facilities
• Assists in the development implementation and maintenance of a preventative maintenance program in conjunction with FD&O.
• Ensures the planning prioritizing and coordinating of long- and short-term maintenance and repair projects. This includes working with department partners in developing a long-term facilities repair and maintenance plan with associated costs with anticipated lifespans.
• Prepares administrative reports project reports and project specifications.
• Assists in the planning development and preparation of bid specifications for department projects in both facilities and IT in conjunction with FD&O.
• Assists in the development and monitoring of maintenance and IT agreements.
• Oversees outside contractors and vendors in conjunction with campus partners.
• Inspects and evaluates work performed by SU Maintenance Facilities IT department SJSU FD&O outside contractors and campus partners.
• Develops implements and maintains the department Emergency Preparedness Program.
• Oversees department safety program to include but not limited to the emergency equipment and supplies MSDS records and Cal/OSHA and OSHA compliance standards.
• Meets with all university local and state inspectors and ensures compliance and appropriate remedies to concerns.
• Serves as liaison with University Facilities Management (FD&O) and operations personnel.
• Ensures the maintenance and management of appropriate keys key cards and building access systems in conjunction with FD&O.
• Oversees and coordinates assessment in assigned areas of responsibility.
• Develops and implements department policies and procedures.
• Ensures compliance with the university state and federal policies procedures and laws in all areas of Information Technology building planning construction and renovation.
• Establish management goals facilitate necessary changes and implement innovative facility and IT related programs and services.
• Performs other duties as assigned.

Knowledge Skills and Abilities (KSAs)

• Financial Management Provides for sound short- and long-term financial management reserves planning and sound practices for financial sustainability.
• Facility Management - Maintains quality facilities that meet the needs of students and the campus community. In consultation with leadership and partners initiates and follows through with facilities projects or tasks that are subject to a moderate level of control and review. Directs subordinates to complete assignments using established guidelines procedures and policies.
• Leadership - Establishes and maintains effective work relationships with people from diverse backgrounds; Maintains dignity and self-control in difficult situations; Supervisory responsibilities include planning assigning and directing work; rewarding and disciplining employees; addressing complaints and resolving problems.
• Planning/Organizing - Prioritizes and plans work activities to meet Student Union priorities and timelines; identifies needed resources; plans and utilizes existing and new resources efficiently; accommodates multiple demands for commitment of time energy and resources; adapts to changing priorities situations and demands; integrates changes to support the business.
• Time Management Maximizes use of time effectively and productively. Identifies and resolves problems in a timely manner; Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; completes administrative tasks correctly and on time
• Communication Proficiency - Acts and behaves in a manner that reflects respect courtesy and civility appreciation empathy trust inclusion and consultation. Establishes and maintains effective work relationships; offers assistance and support to the organization and community.
• Ethical Conduct - Values and respects diversity and individual uniqueness and recognizes the strength these factors bring to the Student Union and SJSU community and learning environment.
• Problem Solving/Analysis - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics
• Strategic Thinking - Develops strategies to achieve organizational goals; understands organizations strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
• Compliance for Law Policies and Codes and Issues Related to Safety and Risk - Adheres to compliance laws policies and codes related to not-for-profit corporations facility safety and concerns as well as state and CSU mandates. Implement procedures to identify and correct potentially hazardous or unsafe working conditions. Mitigates risk where appropriate through knowledge of policies and procedures.

Minimum Qualifications

• Bachelors degree in Business Management Construction Management or related field required Masters degree preferred.
• Minimum 8-10 years of progressive management and supervisory experience in student union operations and/or facility management required.
• Demonstrated ability to achieve assigned objectives within budget and desired time frame.
• Ability to operate an office workstation utilizing word processing spreadsheets and other computer applications.
• Knowledge and skill in budgeting and fiscal management.
• Demonstrated knowledge of trades such as plumbing carpentry electrical HVAC and refrigeration.
• General knowledge of heating pneumatic lighting refrigeration and other mechanical equipment and the methods tools materials terminology maintenance and repair of such equipment.
• Thorough knowledge of OSHA regulations and other routine and preventative safety practices related to facility management.
• Ability to effectively communicate clearly and concisely both orally and in writing
• Exceptional interpersonal skills.
• Ability to interact effectively with customers students campus community members leases vendors and the general public
• Demonstrated ability to work with a diverse student population and campus community.

Preferred Qualifications

• Experience supervising or managing Information Technology in a university environment and work in an auxiliary department preferred.
• Demonstrated experience in renovation and capital construction (minimum $2.5 million) strongly preferred.
• Knowledge of methods procedures practices protocols and maintenance needs for network and IT systems preferred.
• Proficiency with various servers and desktop operating systems preferred.

Physical Demands of Work Environment

• The position works in a wide variety of environments including both a typical office as well as an indoor facility and outdoor aquatic program-oriented environment.
• The physical demands of this position are described below:
  • Sitting walking twisting bending climbing pulling pushing squatting crawling kneeling balancing reaching and coordination (eye hand foot).
  • Fall (Slip Trip) Conditions that result in falls (impacts) from height or traditional walking and playing surfaces.
  • Heat illness/temperature extremes that result in heat stress exhaustion or metabolic slow down such as hypothermia.
  • Chemical exposure - absorption through the skin inhalation or through the bloodstream that causes illness disease or death.
  • Lifting and carrying often 10-25lbs frequently 26-50lbs occasionally 50-75 lbs.
  • Hearing and speaking to exchange information in person or on the telephone.
  • Dexterity of hands fingers and wrist to operate a computer keyboard and calculator.

Benefits

Equal Opportunity/Affirmative Action

Background Check and Fingerprinting

California State University (CSU) Learning & Development