Scicom MSC Berhad

URGENT HIRING!The Responsibilities of the Role: -Handle customer inquiries via phone email or live chat in a professional and timely manner.Resolve customer complaints issues or concerns efficiently while ensuring a high level of customer satisfaction.Provide accurate information abou

URGENT HIRING!The Responsibilities of the Role: -Handle customer inquiries via phone email or live chat in a professional and timely manner.Resolve customer complaints issues or concerns efficiently while ensuring a high level of customer satisfaction.Provide accurate information abou

URGENT HIRING!The Responsibilities of the Role: -Handle customer inquiries via phone email or live chat in a professional and timely manner.Resolve customer complaints issues or concerns efficiently while ensuring a high level of customer satisfaction.Provide accurate information abou

URGENT HIRING!The Responsibilities of the Role: -Handle customer inquiries via phone email or live chat in a professional and timely manner.Resolve customer complaints issues or concerns efficiently while ensuring a high level of customer satisfaction.Provide accurate information abou

URGENT HIRING!The Responsibilities of the Role: -Handle customer inquiries via phone email or live chat in a professional and timely manner.Resolve customer complaints issues or concerns efficiently while ensuring a high level of customer satisfaction.Provide accurate information abou

URGENT HIRING!The Responsibilities of the Role: -Handle customer inquiries via phone email or live chat in a professional and timely manner.Resolve customer complaints issues or concerns efficiently while ensuring a high level of customer satisfaction.Provide accurate information abou

Job ResponsibilityDesign develop and maintain end-to-end web applications using and NestJS frameworks.Build and integrate RESTful APIs and GraphQL endpoints to support scalable front-end and backend services.Architect optimize and maintain PostgreSQL databases with focus on schema de

Job ResponsibilityDesign develop and maintain end-to-end web applications using and NestJS frameworks.Build and integrate RESTful APIs and GraphQL endpoints to support scalable front-end and backend services.Architect optimize and maintain PostgreSQL databases with focus on schema de

KeyResponsibilities:Provide day-to-day delivery and technical support for end-users of desktop applications telephones handheld email devices printers computer hardware mobile device AV system and familiar with retail store support via Ticketing and Phone support and onsite support as

KeyResponsibilities:Provide day-to-day delivery and technical support for end-users of desktop applications telephones handheld email devices printers computer hardware mobile device AV system and familiar with retail store support via Ticketing and Phone support and onsite support as

Job Description of the Role: -Expatriate Management (70%)Organize and verify necessary documents for new and renewal employment pass (EP) dependent pass (DP) and social visit pass (SVP) applications submitted through the Expatriate Service Division (ESD) MDEC expats system.Handle offb

Job Description of the Role: -Expatriate Management (70%)Organize and verify necessary documents for new and renewal employment pass (EP) dependent pass (DP) and social visit pass (SVP) applications submitted through the Expatriate Service Division (ESD) MDEC expats system.Handle offb

The Responsibilities of the Role:Conduct New Hire Induction and explain the benefits and terms and conditions.Complete Confirmation Extension Contract Employee Movement Transfer Resignation and Redundancy end-to-end process.Issuance and deactivation of the company access card for empl

The Responsibilities of the Role:Conduct New Hire Induction and explain the benefits and terms and conditions.Complete Confirmation Extension Contract Employee Movement Transfer Resignation and Redundancy end-to-end process.Issuance and deactivation of the company access card for empl

The Responsibilities of the Role:Function as a reliable communication intermediary between HR Corporate and Operation in ensuring resolution of all Recruitment Employee Disciplinary and Reaction Expatriate Management and Personnel Administration Compensation and Benefits related matte

The Responsibilities of the Role:Function as a reliable communication intermediary between HR Corporate and Operation in ensuring resolution of all Recruitment Employee Disciplinary and Reaction Expatriate Management and Personnel Administration Compensation and Benefits related matte

The Responsibilities of the Role:Operational Deliverables and ContributionHandling Voice/ Non -Voice customer including detailed recording of the issue according to defined processes.Identifies the cause of hardware/software faults and provides a solution or dispatch onsite engineer w

The Responsibilities of the Role:Operational Deliverables and ContributionHandling Voice/ Non -Voice customer including detailed recording of the issue according to defined processes.Identifies the cause of hardware/software faults and provides a solution or dispatch onsite engineer w

The Responsibilities of the Role:Operational Deliverables and ContributionHandling Voice/ Non -Voice customer including detailed recording of the issue according to defined processes.Identifies the cause of hardware/software faults and provides a solution or dispatch onsite engineer w

The Responsibilities of the Role:Operational Deliverables and ContributionHandling Voice/ Non -Voice customer including detailed recording of the issue according to defined processes.Identifies the cause of hardware/software faults and provides a solution or dispatch onsite engineer w

What Youll Do:Assist Customers and Engineers: Diagnose and resolve technical or service-related issues for our customers through calls or digital interactions.Troubleshoot Problems: Identify hardware or software issues and provide effective solutions.Educate and Advise: Use your exper

What Youll Do:Assist Customers and Engineers: Diagnose and resolve technical or service-related issues for our customers through calls or digital interactions.Troubleshoot Problems: Identify hardware or software issues and provide effective solutions.Educate and Advise: Use your exper

KeyResponsibilities:Executing project management plans for new and existing projects (Within ICT department).Providing advice and point of contacts with B&D PMO and ICT teams on all ICT projects implementation. Develop and maintain project documents and governance mechanism. Monitorin

KeyResponsibilities:Executing project management plans for new and existing projects (Within ICT department).Providing advice and point of contacts with B&D PMO and ICT teams on all ICT projects implementation. Develop and maintain project documents and governance mechanism. Monitorin

Responsibilities of the Role:Assist customer and field engineers by diagnosing problems and providing resolution for technical or service-related issues.Troubleshooting to identify hardware or software products that are defective.Advice & educates customers through combination of expe

Responsibilities of the Role:Assist customer and field engineers by diagnosing problems and providing resolution for technical or service-related issues.Troubleshooting to identify hardware or software products that are defective.Advice & educates customers through combination of expe

Responsibilities of the Role:Own and resolve day-to-day service issues as highlighted by or relevant to Project Service Providers.Act as a first point of contact for vendor operations ensuring communications are actioned in a timely and effective manner.Provide regular and accurate op

Responsibilities of the Role:Own and resolve day-to-day service issues as highlighted by or relevant to Project Service Providers.Act as a first point of contact for vendor operations ensuring communications are actioned in a timely and effective manner.Provide regular and accurate op

IT Security & Service Management Engineers Specialists & Analysts Location: Bangsar South Employment Type: Full-Time Work Environment: On-site 24/7 Shift-based roles (rotational including weekends/public holidays) Experience Level: Mid to Senior (37 years)About the Role:We are expan

IT Security & Service Management Engineers Specialists & Analysts Location: Bangsar South Employment Type: Full-Time Work Environment: On-site 24/7 Shift-based roles (rotational including weekends/public holidays) Experience Level: Mid to Senior (37 years)About the Role:We are expan

Responsibilities of the Role:Assist customer and field engineers by diagnosing problems and providing resolution for technical or service-related issues.Troubleshooting to identify hardware or software products that are defective.Advice & educates customers through combination of expe

Responsibilities of the Role:Assist customer and field engineers by diagnosing problems and providing resolution for technical or service-related issues.Troubleshooting to identify hardware or software products that are defective.Advice & educates customers through combination of expe

Responsibilities of the Role:ETS must have native proficiency in written read and spoken English.ETS will render the following service for Enquiry calls.Technical Support fordevices.Manage complaints and feedback.ETS would need to address complaints from caller up to his/her empowerme

Responsibilities of the Role:ETS must have native proficiency in written read and spoken English.ETS will render the following service for Enquiry calls.Technical Support fordevices.Manage complaints and feedback.ETS would need to address complaints from caller up to his/her empowerme

Responsibilities:Assist customer and field engineers by diagnosing problems and providing resolution for technical or service-related issues.Troubleshooting to identify hardware or software products that are defective.Advice & educates customers through combination of experience & gui

Responsibilities:Assist customer and field engineers by diagnosing problems and providing resolution for technical or service-related issues.Troubleshooting to identify hardware or software products that are defective.Advice & educates customers through combination of experience & gui

The Position:The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing flight reservations and related products and services.The Requirements: SPM/STPM/Diploma/Degree in any discipline Excellent command of spoken and wri

The Position:The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing flight reservations and related products and services.The Requirements: SPM/STPM/Diploma/Degree in any discipline Excellent command of spoken and wri

The Responsibilities of the Role: -Assist customers with product selectionAnswers basic questions and suggests various product options that are available.Managing customer complaints and escalations.Managing of refunds requests.Input customer interaction problems into the Customer Rel

The Responsibilities of the Role: -Assist customers with product selectionAnswers basic questions and suggests various product options that are available.Managing customer complaints and escalations.Managing of refunds requests.Input customer interaction problems into the Customer Rel