Senior Global Telecoms Messaging Engineer

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Responsibilities of the Role:

You report to the Messaging Value Stream Agile Master.
You assure second line support for SMS MMS and SMS-FW
You will review the internal and external processes to optimize repair efficiency
You will identify improvement opportunities and follow the implementation of these actions
You will be ready to lead the repair team squad by managing steering and coordinating the teams actions
You will follow-up network and service availability/quality and perform proactive and reactive maintenance actions.
You work with our customer care team in order to find solutions for problems reported by our customers.
You perform incident management as well as planned work.
You work together with our vendors and monitor their performance. You insist on proper delivery service.
You participate in implementation of the new services and network rollout projects in collaboration with engineering teams.
You take part in a guard duty service.

Requirements for the Role:

You have minimum 3-5 years of experience in telecom mainly in Messaging signalling or roaming area (Mobile telecommunications or International Carrier Telecom)
Experience in https (API) MMS Kibana or Openmind Software is a plus.
Familiar with DevOps concepts (containers Ansible CICD splunk Kubernetes AWS etc.) would be a plus
You are familiar with Telecom technologies and ITU/ETSI standards.
You have good knowledge about the SS7/Sigtran LTE GSM call flows and roaming scenarios.
You have good operational knowledge of Linux. Knowledge of Docker is a plus.
You have a Bachelor or Masters degree in Electronics Telecommunications IT or ICT.

You are willing to go the extra mile and learn fast.
You are fluent in English.
You can take initiative and work independently but also are perfectly capable of working in smaller Agile teams.
You are stress-resistant and well organized. You like thinking out of the box.
You are result-oriented customer driven and focused on delivering high quality
You have knowledge in IT tools (Splunk python ) is a plus

The Package:

Attractive Salary up to RM15000
Performance related bonus for confirmed staff.
Annual Leave 15 days.
Medical Leave 14 days.
Medical and hospitalization coverage.

Responsibilities of the Role:You report to the Messaging Value Stream Agile Master.You assure second line support for SMS MMS and SMS-FWYou will review the internal and external processes to optimize repair efficiencyYou will identify improvement opportunities and follow the implementation of these ...

Responsibilities of the Role:

You report to the Messaging Value Stream Agile Master.
You assure second line support for SMS MMS and SMS-FW
You will review the internal and external processes to optimize repair efficiency
You will identify improvement opportunities and follow the implementation of these actions
You will be ready to lead the repair team squad by managing steering and coordinating the teams actions
You will follow-up network and service availability/quality and perform proactive and reactive maintenance actions.
You work with our customer care team in order to find solutions for problems reported by our customers.
You perform incident management as well as planned work.
You work together with our vendors and monitor their performance. You insist on proper delivery service.
You participate in implementation of the new services and network rollout projects in collaboration with engineering teams.
You take part in a guard duty service.

Requirements for the Role:

You are willing to go the extra mile and learn fast.
You are fluent in English.
You can take initiative and work independently but also are perfectly capable of working in smaller Agile teams.
You are stress-resistant and well organized. You like thinking out of the box.
You are result-oriented customer driven and focused on delivering high quality
You have knowledge in IT tools (Splunk python ) is a plus

The Package: