Ukrainian Speaking Content Reviewer
Job Summary
- Eligibility: Exclusively open to individuals currently living in Portugal.
- Location: Lisbon (On-site at a multicultural corporate hub).
Are you ready to advance your professional path in Europes sunniest capital We are searching for motivated Ukrainian-speaking specialists to integrate into our vibrant international business operations center in Lisbon.
In this position you will act as a frontline guardian for the community of a world-leading social media network. You will partner with an enthusiastic team dedicated to fostering a safe interconnected and positive digital environment for millions of daily active users.
- Salary: 1237 gross monthly pay (structured on a standard 12-month annual cycle).
- Work Week: Full-time commitment of 40 hours (5 operational days per week 8 hours a day plus a 1-hour midday break).
- Shift Patterns: Variable rotating rosters spanning Monday through Sunday falling between 07:00 and 00:00 (Midnight).
As a Trust and Safety Specialist you will secure platform reliability and uphold community policies by executing the following duties:
- Content Review: Audit user-submitted materialsuch as videos images written posts and account profilesto ensure rigorous adherence to safety standards.
- Threat Mitigation: Uncover and isolate malicious deceptive or policy-violating activity to safeguard the digital landscape.
- Case Resolution: Process and manage reported user tickets account lockouts and safety violations with strong attention to operational detail.
- KPI Compliance: Maintain an unbiased empathetic approach while hitting targeted team metrics for processing speed and review accuracy.
- Linguistic Capability: Total fluency in Ukrainian alongside an intermediate-to-advanced command of English (B2 level or higher) to smoothly handle internal training and corporate communication.
- Right to Work: Candidates must possess a valid EU passport a Portuguese Residence Card (TĂtulo de ResidĂȘncia) or recognized Refugee Status.
- Mental Toughness: The ability to review sensitive or graphic digital data objectively while adapting comfortably to a flexible rotating shift schedule.
- Previous experience in online moderation or customer support is welcome but not required; we provide fully compensated comprehensive onboarding training.
To ease your transition to the capital we provide an extensive relocation package for candidates moving to Lisbon from other Portuguese regions:
- Transit Coverage: Reimbursement for your incoming travel costs to the Lisbon region.
- Corporate Housing: Immediate access to a personal bedroom in a shared company-managed apartment upon arrival.
- Administrative Support: Direct hands-on help from our staff to adjust your local fiscal number (NIF) social security profile and municipal paperwork.
- Internal Advancement: We believe in promoting internal talent actively training our frontline staff to step into future roles as Quality Analysts Corporate Instructors or Team Leaders.
- Wellness & Healthcare: Full private medical insurance accessible mental health support and organized wellness initiatives.
- Multicultural Workspace: Do your daily work in a high-tech corporate office alongside a diverse team representing over 50 different countries.
- Community Perks: Complimentary Portuguese language lessons corporate sports leagues surfing excursions and frequent employee social gatherings.
- Stability: A dependable monthly income combined with the career security of representing an iconic global tech brand.
About Company
welcome. Ignite is a specialist Construction and Property Recruitment Consultancy. ... We pride ourselves on recruiting Construction and Property staff of all levels and disciplines. We offer the same high quality service whether you are recruiting or seeking work from Engineer throug ... View more