Team Manager Customer Experience Jobs in Philippines

DescriptionJob Track Description:Assists others in achieving goals.Manages performance appraisals and pay reviews.Manages training for 3 or more employees.Manages hiring and termination actions.Requires broad technical expertise and industry knowledge.Is accountable for functional operational and/or...

Managers in this role get to:Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets.Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team.Influence the Lives of Others: Coach and mentor Consultants providing...

Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Customer Resolution Calls (Inbound & Outbound) behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous...

Customer Success Manager - AEMAbout the role:Job Summary:The Customer Success Manager will be responsible for all post-sales support activities related to software products sold by TR Legal (Philippines). This role involves working closely with customers partners and internal stakeholders to ensure...

What Youll Do & LeadAs a Team Manager youll be at the core of performance motivation and customer success. Youll get to:Drive Business OutcomesLead performance initiatives across productivity utilization sales KPIs attendance attrition and moreensuring the team hits targets and your metrics reflect...

DescriptionJob Track Description: Performs business support or technical work using data organizing and coordination skills.Performs tasks based on established procedures.In some areas requires vocational training certifications licensures or equivalent experience.General Profile Expands skills with...

Roles and Responsibilities:A. CE Team Delivery 1. Improve team performance on Customer Experience metrics (CSAT Issue Resolution ASAT) through CE observations and team engagement.2. Maintain program expertise by completing required amount of phone time / contact handling hours.3. Build consistency a...

Job Description:At Remitly we believe everyone deserves the freedom to access move and manage their money wherever life takes them. Since 2011 weve tirelessly delivered on our promise to customers sending money globally providing secure simple and reliable ways to manage their money ensuring true pe...

At ClickUp were not just building software. Were architecting the future of work! In a world overwhelmed by work sprawl we saw a better way. Thats why we created the first truly converged AI workspace unifying tasks docs chat calendar and enterprise search all supercharged by context-driven AI empow...

DescriptionThe RoleProcess & Stakeholder ManagementDeliver/ Manage KPIs and metrics in line with the prescribed targetsPrioritize and organize work according to business priorities.Develop an in depth understanding of the technical aspects of the process.Driving process improvements within team for...

DescriptionJob Track Description: Performs business support or technical work using data organizing and coordination skills.Performs tasks based on established procedures.In some areas requires vocational training certifications licensures or equivalent experience.General Profile Expands skills with...

Managers in this role get to:Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets.Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team.Influence the Lives of Others: Coach and mentor Consultants providing...

Lead High-Performing TeamsOversee daily operations ensuring KPIs such as CSAT Quality Productivity Resolution Rate and Attendance are consistently achieved.Monitor performance metrics and initiate targeted coaching or corrective actions when needed.Drive Operational ExcellenceAnalyze performance dat...

Job Description:At Remitly we believe everyone deserves the freedom to access move and manage their money wherever life takes them. Since 2011 weve tirelessly delivered on our promise to customers sending money globally providing secure simple and reliable ways to manage their money ensuring true pe...

Job Description:At Remitly we believe everyone deserves the freedom to access move and manage their money wherever life takes them. Since 2011 weve tirelessly delivered on our promise to customers sending money globally providing secure simple and reliable ways to manage their money ensuring true pe...

DescriptionJob Track Description:Performs business support or technical work using data organizing and coordination skills.Performs tasks based on established procedures.In some areas requires vocational training certifications licensures or equivalent experience.General ProfileProficient in a range...

About Payscale Payscale is the original compensation innovator for organizations who want to scale their business with pay and transform their largest investment into their greatest advantage. With decades of innovation in sourcing reputable data and developing AI-powered tools Payscale delivers act...

DescriptionJob Track Description:Assists others in achieving goals.Manages performance appraisals and pay reviews.Manages training for 3 or more employees.Manages hiring and termination actions.Requires broad technical expertise and company/industry knowledge.Is accountable for program management fu...

Job Description:At Remitly we believe everyone deserves the freedom to access move and manage their money wherever life takes them. Since 2011 weve tirelessly delivered on our promise to customers sending money globally providing secure simple and reliable ways to manage their money ensuring true pe...

Our Mission: Hospital-Quality Care Everywhere.The healthcare industry still relies on faxes and phone tag to coordinate critical care for patients at home. We think patients and the clinicians who serve them deserve better than a system stuck in 1995.Verse Medical is building the modern software inf...