Team Manager Customer Experience Jobs in Philippines
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Senior Manager, Customer Success & Renewals
Payscale
About Payscale Payscale is the original compensation innovator for organizations who want to scale their business with pay and transform their largest investment into their greatest advantage. With decades of innovation in sourcing reputable data and developing AI-powered tools Payscale delivers act...
Team Manager Telco
Sutherland
Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Imp...
Team Manager | Telco
Sutherland
Team Managers in this role get to:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and corrective deli...
Team Manager Insurance Taguig (pooling)
Sutherland
Role OverviewAs a Team Manager Insurance you will play a critical leadership role in driving operational excellence service quality and team performance within a Life Insurance program. You will lead coach and inspire your team while ensuring compliance efficiency and superior client and customer o...
Content Strategist Customer Experience
Canva
Join the team redefining how the world experiences design.Hey mabuhay! Thanks for stopping by. We know job hunting can take time so well get straight to it.Where and how you can workOur Manila campus is home to our growing Customer Service team connecting with users around the world. At Canva we tru...
Team Manager Banking And Financial Services
Sutherland
Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Imp...
People Team Manager
Acumen Strategy Consultants
At Acumen Strategy Consultants people are at the center of how we create impact. Were looking for an HR & Org Development Manager who brings a strong functional leadership mindset and capabilities to help execute people strategies that drive performance culture and engagement.This role goes beyond t...