Customer Support Team Lead Jobs in Philippines

Duties and ResponsibilitiesDirectly manage support and mentor a team of Customer Success Specialists including but not limited to monitoring attendance and daily performance; facilitating onboarding and ongoing training; providing regular coaching and feedback; distributing and prioritizing workload...

Client Service Team Lead Remote Luxury Travel We are a remote-first globally distributed team and welcome applications from exceptional candidates around the world. Hiring decisions are based on experience capability and alignment with our standards not geography About Ascend Ascend helps founders...

About Payscale Payscale is the original compensation innovator for organizations who want to scale their business with pay and transform their largest investment into their greatest advantage. With decades of innovation in sourcing reputable data and developing AI-powered tools Payscale delivers act...

About Payscale Payscale is the original compensation innovator for organizations who want to scale their business with pay and transform their largest investment into their greatest advantage. With decades of innovation in sourcing reputable data and developing AI-powered tools Payscale delivers act...

Title: Customer Service RepresentativeCompensation: $1000 $1200 USD/month plus a 515% annual performance bonus based on company goalsSchedule: Full-time; TuesdaySaturday or SundayThursday (one weekend day required for coverage) with flexibility during training. Typical hours align with 8:00 AM 4:0...

Position Description:Job Summary The Order Management Operations Lead will be responsible for overseeing the day-to-day operations build a strong team and shaping team members behaviors to accomplish desired results and will play a collaborative role in growing and implementing standards and proces...

If you are a customer service superstar able to remain calm when customers are frustrated and have experience working with computers wed like to meet you!We have an in-house Customer Service position for you!Cartrack is one of the largest vehicle telematics companies globally with almost 2.5M active...

About AsiacruitAt Asiacruit we connect top talent with forward-thinking organizations across industries. Our mission is to help businesses grow through smart strategic and people-focused solutions. We are expanding our operations and seeking a Collection Team Leader to join our team to lead a high-p...

DescriptionMonitor team performance and identify areas for improvement.Resolve team conflicts and address employee concerns.Hire train Coach and develop SMEs and CE AssociatesConduct performance evaluations and provide regular feedback.Handle escalated customer issues and complaints.Help develop and...

The CSR Tier 1 is the first point of contact for SimpliFiber customers. This role is responsible for delivering fast accurate and friendly support across phone email chat and ticketing systems.Tier 1 Representatives handle common questions and basic troubleshooting related to fiber internet service...

RESPONSIBILITIES: The employee will: Prepares Revenue per airlinePrepares monthly summary of port fee based on sales invoices for remittance to MIAAPrepares Airline Global bonus discountPrepares monthly reconciliation of accounts as assignedPrepares various account schedules for audit (external and...

Primary DetailsTime Type: Full timeWorker Type: EmployeeProvide customer service via phone calls & answer customer Underwriter and/or agencys questions regarding product process for supporting business areas by operating switchboard and connecting callers to the appropriate person answer various bi...

Primary DetailsTime Type: Full timeWorker Type: EmployeeProvide technical support to the team and assistance to the team leader by being the subject matter expert on the process they are handling be able to prioritize work that is needed and be able to deliver work with high quality performance and...

JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers...

Were looking for an experienced Team Leader Operations Support to lead a crossfunctional team providing daytoday operational support across multiple business functions including Marketing Service Support and Finance.This is a handson leadership role suited to someone who enjoys being close to deliv...

Job DescriptionThe Remote Field Services Team Leader I serves as the primary point of contact for our Remote Field Technicians and Field Services Leadership. Their primary role is to ensure the teams productivity effectiveness and the highest level of customer service in strict accordance with Stefa...

Job DescriptionThe Remote Field Services Team Leader I serves as the primary point of contact for our Remote Field Technicians and Field Services Leadership. Their primary role is to ensure the teams productivity effectiveness and the highest level of customer service in strict accordance with Stefa...

Manage daily collection activities involving monitoring of teams tasks and provide support in driving the completion of assigned end-to-end billing process.Act as first level escalation point for critical issue resolution and ensure that queries concerns and escalations are addressed on a timely man...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

The Team Leader Settlement is a key part of Lendis customer function responsible for delivering a smooth and efficient settlement experience. We are seeking an experienced leader to join our growing team as we continue to scale in response to strong customer demand. Reporting to the Manager - Settl...