Customer Support Team Lead Jobs in Philippines

Work with Order Management team to identify and resolve training insufficiencies.  Responsibilities include communicating training needs the development of training materials and facilitating training within the Customer Service group Provide performance feedback and coaching to CSRs.  Continually...

Start Date: ASAP Work Arrangement: 100% Onsite (Cebu) Nature of the Account: Travel Airlines Type of Support: Non-voice Shift: Singapore Time Educational Requirement: College Graduate Qualifications: Minimum of 2 years in Travel industry experience for support roles Job Description: Inspire and gu...

Role DetailsLocation: Metro Manila PhilippinesWork Arrangement: Hybrid (Cubao or Taguig)Type of Support: OmnichannelContract Duration: Full TimeTraining Schedule: Monday - Friday - 10pm - 7am MNLWork Schedule: Monday - Friday - 10pm - 7am MNLExpected Start Date:April 30 2026About UsCrescendorepresen...

AtSymbos we create connected experiences that start with empathy are powered bytechnologyand backed by people who genuinely care about doinggreat work. Australianled with global scale we support leading brands across telecommunications utilities financeenergyand insurance by building highperforming...

WHAT WE OFFERCompetitive Salary PackagesProfessional Development OpportunitiesHybrid Work SetupEquipment ProvidedDay 1 HMOLife InsurancePosition Overview We are seeking a Project-Based Operations Associate (KYC Analyst and Customer Support) to support onboarding verification and ongoing due diligenc...

WHAT WE OFFERCompetitive Salary PackagesProfessional Development OpportunitiesHybrid Work SetupEquipment ProvidedDay 1 HMOLife InsurancePosition Overview We are seeking a Project-Based Operations Associate (KYC Analyst and Customer Support) to support onboarding verification and ongoing due diligenc...

Job Description:Your Next Big Career Move Starts at DXC TechnologyWereHiring:FINRATeam LeadLocation:Remote -DXC Manila IPC McKinley Hill Taguig CityEmployment Type:Full TimeAt DXC we build strong connections embrace innovation and empower our people to grow.Werelooking for aFINRATeam Leadwho is moti...

Job Description:Your Next Big Career Move Starts at DXC TechnologyWereHiring:FINRATeam LeadLocation:DXC Manila IPC McKinley Hill Taguig CityEmployment Type:Full TimeAt DXC we build strong connections embrace innovation and empower our people to grow.Werelooking for aFINRATeam Leadwho is motivated sk...

Some careers have more impact than others.If youre looking for a career where you can make a real impression join HSBC and discover how valued youll be.HSBC is one of the largest banking and financial services organisations in the world with operations in 64 countries and territories. We aim to be w...

Our people areambitious and humble believing in what they do and convinced that our purpose isshaping a world of trust.Withresponsibilityandopenness they daily serve our 400.000 clients in 140 countries to bettering society. Across all our businesses and countries each one of our people leaves their...

Must have good problem solving decision making & analytical skills.Manages team performance.Provide effective coaching and constructive feedback to subordinates.Performs administrative tasks for Operational support.Lead teams into achieving metric goals complete monthly deliverable and tasks Qualifi...

Must have good problem solving decision making & analytical skills.Manages team performance.Provide effective coaching and constructive feedback to subordinates.Performs administrative tasks for Operational support.Lead teams into achieving metric goals complete monthly deliverable and tasks Qualifi...

Location: Taguig Work Setup: Hybrid scenario (Onsite and work from home) and can lead others in a hybrid scenario Shift: Can work in different shifts (APAC EMEA North America) and can lead others in different shifts Responsibilities: Inspire and guide a dynamic team of administrative analysts foster...

Location: Taguig Work Setup: Onsite Shift: US Responsibilities: Guides a dynamic team in delivering insightful financial and data analyses including cost projections pricing updates and client materials that make an impact.Owns project deliverables with a hands-on approach dedicating up to 50% of ef...

Role DetailsLocation:Metro ManilaWork Arrangement:Onsite BGC TaguigType of Support: OmnichannelContract Duration:Temporary (60 days)Training Schedule: 9pm - 6am Manila Time Sunday to ThursdayWork Schedule:Open to shifting schedules (subject to business requirements)Expected Start Date:May 7 2026Abou...

About UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally....

Support team in managing in-market complex customer queries build apt hypothesis and bring prompt resolution with data support and effective communication.Work closely with in-market Consulting Analytics & Insights team Operations and Data Science Global customer Service Centre to ensure all work is...

Must have good problem solving decision making & analytical skills.Manages team performance.Provide effective coaching and constructive feedback to subordinates.Performs administrative tasks for Operational support.Lead teams into achieving metric goals complete monthly deliverable and tasks. Qualif...

Must have good problem solving decision making & analytical skills.Manages team performance.Provide effective coaching and constructive feedback to subordinates.Performs administrative tasks for Operational support.Lead teams into achieving metric goals complete monthly deliverable and tasks Qualifi...

DescriptionThe Support Team Lead is a player-coach role. You are a hybrid of techie-lover problem-solver business-thinker and customer advocate AND coach. This position focuses on balancing team needs and supporting customers directly. You will take on escalations help manage the support queue and p...