Service Level Jobs in Nigeria

Service Delivery SupportMonitor and report on IT service performance against Service Level Agreements (SLAs)Act as a point of contact for service escalations.IT Governance & Policy SupportAssist in drafting updating and organizing IT policies procedures and standards.Track policy acknowledgment and...

Brand Strategy Development:Support the Senior Brand Manager utilize costumer insights and identify trends to unlock business opportunities that should inform the customer segment (Retail Private Wealth & Institutions) strategy. Drive the executional outputs of the Marketing & Corporate Communication...

The client is a quick service restaurant that offers a variety of quality fast food products and first-class services.The Procurement Manager is responsible for developing and executing procurement strategies to ensure the organization acquires goods and services at optimal cost quality and delivery...

Head of Human Resources (HR) - Male Preferred Department: Human ResourcesReports To: Executive Director Operations & ITEmployment Type: Full-Time (Permanent)Work Mode: OnsiteLocation: Lagos Island NigeriaIndustry: Financial Services Pension Custody / Pension AdministrationExperience: Minimum of 10...

Responsibilities:Analytical & Project Support:Support client engagements through data analysis research and preparation of insightsAssist in analyzing client performance data identifying trends and highlighting key observationsConduct market industry and competitor research to support consulting pro...

Handle customer inquiries complaints and service requests via phone email zoho or WhatsAppProvide accurate information about products services policies and proceduresMeet service-level targets (response time resolution time customer satisfaction scores)Follow up with customers to ensure resolution a...