Director of Service Jobs in Malaysia

We are recruiting for an exciting opportunity within the customer experience industry supporting an international project focused on the Taiwanese Mandarin-speaking market. This role is based in Kuala Lumpur Malaysia. Key Responsibilities Provide high-quality customer support in Taiwanese Mandarin a...

Job Description:Answer inquiries by clarifying desired information; locating and providing information.Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.To ensure all cases are logged accurately...

Get to Know the TeamWe are seeking a strategic results-driven Regional Category Manager based in Petaling Jaya Malaysia to lead our Corporate Services and Financial Services categories. You will drive cost optimization business growth and regional category strategy while managing P&L performance cro...

Assist guests with check in and checkout procedures efficiently as well as other cashiering duties.Welcome guests on arrival register and issue room keys according to departmental standards and procedures.Ensure that members consistently receive all benefits and repeat guests and other VIPs receive...

The RoleResponsible for providing expert field engineering support commissioning troubleshooting maintenance modernization and inspection of overhead cranes and lifting equipment with specialization in crane electrical systems PLCs Smart Relays and industrial automation.Carry out site engineering in...

As a member of our Client Services Team you will be the professional and client-centric voice of Experian Credit Services Singapore addressing enquiries and feedback about our products and services through all communication channels. You will provide solutions in ways that best meet our customers re...

Ensure smooth and timely freight process flow.Ensure accurate and timely data entry into our operating system.Track and trace shipments as required.Utilize Process Monitors and Workflows on daily basis.Ensure timely movement and delivery of freight to customers.Ensure documents are timely sent to cu...

Were looking for a Customer Service Consultant fluent in Korean to join our hotel team in Bangsar South Kuala this role you will be the primary point of contact for our Korean-speaking guests delivering exceptional service and support throughout their stay. You will handle inquiries resolve concerns...

Key Responsibilities: Install commission start-up operation & maintain water treatment equipment at customer sitesPerform preventive maintenance and emergency repairs on treatment systemsDiagnose and troubleshoot mechanical electrical and process issuesConduct water quality testing and system perfor...

1. Oversea the daily operations of the Front Desk and guest services.2. Provide exceptional customer service address guest issues or complaints. staff training and customer service standard.4. Collaborate with Housekeeping Maintenance and other departments.5. Maintain complete knowledge of all hotel...

Get to Know the TeamThe Grab Financial Services Analytics team supports the Financial Services product and business organisations across Payments Lending Insurance and Kios. As a Senior Data Scientist (Analytics) you will be part of the Lending tech family where we aim to be the best FinTech compan...

Start with customer end with customer Communicate to users via chat/f2f/emails to determine the nature of any problems they encounter.Ensure our internal users have their IT issues resolved. This includes onsite and remote support if needed.Ensure Onboarding and Offboarding activities and processes...

Get to Know the TeamAs a member of our GS Service Success team you will operate as an operational Fixer at the intersection of Quality Assurance Governance and Process Engineering. We are a tenacious high-impact team dedicated to protecting Grabs brand reputation safeguarding customer trust and driv...

We are seeking a O2C Specialist to manage our end-to-end billing payment processing and month-end reconciliation cycles. This role oversees complex cross-system reconciliations (SAP Salesforce Looker) manages vendor/client payout cycles and leads month-end closing activities to ensure financial accu...

As our new Regional Procurement Manager for MBS you will hold a critical leadership position within the Procurement team. Leading Country Category Buyers you will address a rapidly growing spend across the full MBS portfolio in APAC. Your core goals will be to deliver expected margin targets manage...

Primary Function of PositionAs a member of the People Services team the People Services Specialist will play a key role in supporting HR programs and policies processes and systems to ensure that HR service delivery is timely efficient and compliant. provides first-line HR operational support to emp...

Company OverviewAt Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people property and places. Our solutions foster the co...

The Position:The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing flight reservations and related products and services.The Requirements: SPM/STPM/Diploma/Degree in any discipline Excellent command of spoken and written English an...

About SummitNext SummitNext Technologies Sdn. Bhd. is a leading Business Process Outsourcing (BPO) and technology solutions provider. We deliver customer experience recruitment and digital business solutions to clients across Asia-Pacific and beyond. Were looking for passionate customer-focused peop...

Provide strategic leadership for the Global Payments function building a scalable resilient and globally consistent operating model that supports business growth.Drive the technology automation and transformation roadmap partnering with Technology and Product teams to increase straight-through proce...