Taiwanese Customer Service Specialist –

We are recruiting for an exciting opportunity within the customer experience industry supporting an international project focused on the Taiwanese Mandarin-speaking market. This role is based in Kuala Lumpur Malaysia.

Key Responsibilities

• Provide high-quality customer support in Taiwanese Mandarin and English
• Handle customer enquiries resolve issues and deliver a positive service experience
• Accurately document customer interactions and follow-up actions
• Follow quality service and process standards set for the project

Whats on Offer

• Competitive monthly gross salary with a language allowance included
• Employment pass processing for successful candidates
• Work from home for the first month while your visa is being approved
• The chance to build an international career in one of Southeast Asias most vibrant capital cities

Working Hours

• 5 days a week with 2 days off
• Weekday shifts fall between 9:00 AM and 10:00 PM
• Weekend shifts fall between 9:00 AM and 6:00 PM

Start Dates: 26 November 2026 26 December 2026

Requirements

• Native-level proficiency in Taiwanese Mandarin
• Fluent English communication skills
• Basic customer service knowledge or experience
• Bachelors degree which is required for employment pass processing

How to Apply
If this opportunity matches your experience and career interests apply now and our team will contact you about the next steps of the recruitment process.