Scicom MSC Berhad

Position SummaryWe are seeking a detail-oriented and analytical Business Data Analyst to join our team. The ideal candidate will be responsible for collecting analyzing and interpreting data to provide actionable insights that support business decisions. This role requires strong anal

Position SummaryWe are seeking a detail-oriented and analytical Business Data Analyst to join our team. The ideal candidate will be responsible for collecting analyzing and interpreting data to provide actionable insights that support business decisions. This role requires strong anal

Job Summary:To ensure that all emails are replied within 24 hours.To ensure all assigned tasks are replied within the stipulated timeframe.To ensure all cases are escalated correctly by following the escalation process.To ensure all emails and cases are logged and replied through CRM.

Job Summary:To ensure that all emails are replied within 24 hours.To ensure all assigned tasks are replied within the stipulated timeframe.To ensure all cases are escalated correctly by following the escalation process.To ensure all emails and cases are logged and replied through CRM.

URGENT HIRING!The Responsibilities of the Role: -Handle customer inquiries via phone email or live chat in a professional and timely manner.Resolve customer complaints issues or concerns efficiently while ensuring a high level of customer satisfaction.Provide accurate information abou

URGENT HIRING!The Responsibilities of the Role: -Handle customer inquiries via phone email or live chat in a professional and timely manner.Resolve customer complaints issues or concerns efficiently while ensuring a high level of customer satisfaction.Provide accurate information abou

The Technical Service Account Manager (TSAM) will act as the primary point of contact for post-deployment service support overseeing solution performance monitoring customer relationship management service quality assurance and technical issue coordination. This role combines strong t

The Technical Service Account Manager (TSAM) will act as the primary point of contact for post-deployment service support overseeing solution performance monitoring customer relationship management service quality assurance and technical issue coordination. This role combines strong t

URGENT HIRING!The Responsibilities of the Role: -Handle customer inquiries via phone email or live chat in a professional and timely manner.Resolve customer complaints issues or concerns efficiently while ensuring a high level of customer satisfaction.Provide accurate information abou

URGENT HIRING!The Responsibilities of the Role: -Handle customer inquiries via phone email or live chat in a professional and timely manner.Resolve customer complaints issues or concerns efficiently while ensuring a high level of customer satisfaction.Provide accurate information abou

Responsibilities of the Role:Define and own enterprise infrastructure architecture roadmap.Establish architectural standards for hybrid and multi-cloud environments.Ensure alignment between infrastructure architecture and business objectives.Lead solution design reviews and provide te

Responsibilities of the Role:Define and own enterprise infrastructure architecture roadmap.Establish architectural standards for hybrid and multi-cloud environments.Ensure alignment between infrastructure architecture and business objectives.Lead solution design reviews and provide te

Responsibilities:Provide Technical Support for HONOR smartphones and other devices such as tablets PCs Modems etc via non-voice channels such as chat social media and email platforms.Mainly handles and answers user questions and inquiries.Escalates technical problems/complaints that c

Responsibilities:Provide Technical Support for HONOR smartphones and other devices such as tablets PCs Modems etc via non-voice channels such as chat social media and email platforms.Mainly handles and answers user questions and inquiries.Escalates technical problems/complaints that c

URGENT HIRING!The Responsibilities of the Role: -Handle customer inquiries via phone email or live chat in a professional and timely manner.Resolve customer complaints issues or concerns efficiently while ensuring a high level of customer satisfaction.Provide accurate information abou

URGENT HIRING!The Responsibilities of the Role: -Handle customer inquiries via phone email or live chat in a professional and timely manner.Resolve customer complaints issues or concerns efficiently while ensuring a high level of customer satisfaction.Provide accurate information abou

URGENT HIRING!The Responsibilities of the Role: -Handle customer inquiries via phone email or live chat in a professional and timely manner.Resolve customer complaints issues or concerns efficiently while ensuring a high level of customer satisfaction.Provide accurate information abou

URGENT HIRING!The Responsibilities of the Role: -Handle customer inquiries via phone email or live chat in a professional and timely manner.Resolve customer complaints issues or concerns efficiently while ensuring a high level of customer satisfaction.Provide accurate information abou

Key Responsibilities:Develop update and maintain governance policies SOPs and compliance campaigns with QNET Compliance and The V Network Governance Manager.Translate policies into user-friendly guidelines toolkits and awareness campaigns for leaders and Team Offices.Design and implem

Key Responsibilities:Develop update and maintain governance policies SOPs and compliance campaigns with QNET Compliance and The V Network Governance Manager.Translate policies into user-friendly guidelines toolkits and awareness campaigns for leaders and Team Offices.Design and implem

Responsibilities of the Role:You report to the Messaging Value Stream Agile Master.You assure second line support for SMS MMS and SMS-FWYou will review the internal and external processes to optimize repair efficiencyYou will identify improvement opportunities and follow the implement

Responsibilities of the Role:You report to the Messaging Value Stream Agile Master.You assure second line support for SMS MMS and SMS-FWYou will review the internal and external processes to optimize repair efficiencyYou will identify improvement opportunities and follow the implement

Responsibilities of the Role:Receive call/digital interactions to assist customers and clients with technical issues arising from everyday computer use (desktop/laptop/tablet/other related devices).Determine the problem and provide a technical resolution within the contact or by dispa

Responsibilities of the Role:Receive call/digital interactions to assist customers and clients with technical issues arising from everyday computer use (desktop/laptop/tablet/other related devices).Determine the problem and provide a technical resolution within the contact or by dispa

Responsibilities:The System and Reporting Developer is responsible for:Cell phone Services Data analysis to support business decisions.Report on development for operational and performance tracking.System maintenance and troubleshooting to ensure smooth operations.Delivery expert resp

Responsibilities:The System and Reporting Developer is responsible for:Cell phone Services Data analysis to support business decisions.Report on development for operational and performance tracking.System maintenance and troubleshooting to ensure smooth operations.Delivery expert resp

Responsibilities of the Role:Represent the client professionally in all communications with customers whether through phone email chat walk-ins or social media ensuring clarity professionalism and a positive experience.Provide timely responses to customer comments complaints and inqui

Responsibilities of the Role:Represent the client professionally in all communications with customers whether through phone email chat walk-ins or social media ensuring clarity professionalism and a positive experience.Provide timely responses to customer comments complaints and inqui

Responsibilities:Total Quality Management (TQM)Analyzes problems identifies alternative solutions and project consequences of proposed actions and implements recommendations in support of goals.Responsible towards managing clients expectations in regard to quality framework process de

Responsibilities:Total Quality Management (TQM)Analyzes problems identifies alternative solutions and project consequences of proposed actions and implements recommendations in support of goals.Responsible towards managing clients expectations in regard to quality framework process de

Job SummaryWe are seeking a Mandarin-speaking Content Moderator / Customer Support Executive (Sichuan dialect Mainland China) to support a leading e-commerce platform. The role involves content moderation seller and customer support issue investigation and escalation while ensuring pl

Job SummaryWe are seeking a Mandarin-speaking Content Moderator / Customer Support Executive (Sichuan dialect Mainland China) to support a leading e-commerce platform. The role involves content moderation seller and customer support issue investigation and escalation while ensuring pl

KeyResponsibilities:Provide day-to-day delivery and technical support for end-users of desktop applications telephones handheld email devices printers computer hardware mobile device AV system and familiar with retail store support via Ticketing and Phone support and onsite support as

KeyResponsibilities:Provide day-to-day delivery and technical support for end-users of desktop applications telephones handheld email devices printers computer hardware mobile device AV system and familiar with retail store support via Ticketing and Phone support and onsite support as

Job Brief:The roles responsibility is to assist the head of recruitment in identifying and developing new sources for recruitment to support the companys growing needs.Responsibilities:Assist the head of recruitment in identifying and developing new sources for recruitment to support

Job Brief:The roles responsibility is to assist the head of recruitment in identifying and developing new sources for recruitment to support the companys growing needs.Responsibilities:Assist the head of recruitment in identifying and developing new sources for recruitment to support