Front Office Jobs in Kenya

We are seeking a highly motivated and experienced Duty Manager to join our this role you will oversee daily operations ensuring exceptional customer service and leading our staff to maintain the highest standards of quality and efficiency.Manage and supervise staff during assigned shifts providing...

Job PurposeA luxury Boutique Hotel in Nairobi is looking for a Guest Experience Manager who is going to be responsible for delivering exceptional personalized guest experiences while ensuring seamless coordination across all departments. The role leverages the Guest Management System (GMS) to enhanc...

About The CompanyOur client is a reputable security services provider offering manned guarding alarm response surveillance and risk management solutions to corporate and residential clients. The company is known for its professionalism reliability and commitment to safety and operational excellence....

Human Resources Manager HospitalityLocation: Nairobi KenyaAbout the RoleThe Human Resources Manager will lead and manage all HR functions ensuring the attraction development and retention of high-performing talent within a dynamic hospitality environment. This role is critical in building a strong...

Job Summary:Kavi India is looking for a presentable and well-organized Front Office Admin to manage front desk operations and provide administrative support. The ideal candidate will be the first point of contact for visitors and candidates ensuring a professional and welcoming experience.Key Respon...

Job SummaryThe Head of Digital Marketing & Strategy is a pivotal leadership role responsible for elevatingthe marketing performance and client satisfaction across Seargent Solutions. You will developand execute sophisticated data-driven Below-The-Line (BTL) and Above-The-Line (ATL)strategies to driv...

Communicate the processes to follow in terms of booking quality and correct data input into the PMS toward the reservation and front office team;Regularly checks the input and the quality of data (segmentation denials tracking etc);Update the event database (e.g. in RMS).Analyze the hotel performanc...

JOB TITLE: KEY ACCOUNTS EXECUTIVEAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda Kenya Tanzania Rwanda and South Sudan.On behalf of our client we are looking for a competent skille...

Severin Sea Lodge is seeking an experienced and highly organized Front Office Manager to lead our Front Office team at our 4-star beach resort on the North this key role you will oversee all Front Office operations and ensure seamless collaboration between Reception Reservations and Guest Relations...

Join us as Sales Manager and take ownership of building sustainable revenue through proactive direct sales and strong market presence. You will represent the hotel in the market create demand convert opportunities and grow long-term partnershipsalways protecting rate integrity and the brands value.T...

Job Title: Hotel Supervisor Based in Siaya County Location: Siaya CountyIndustry: HospitalityEmployment Type: Full-timeJob PurposeThe Hotel Supervisor will oversee the day-to-day hotel operations to ensure exceptional service delivery operational efficiency and guest satisfaction. The role requires...

Please specify which role you are interested in when applying:Guest Service AgentBe the first point of contact and greet guests with a warm welcome every timeProvide efficient friendly and professional service to all guestsShow efficiency in constantly striving to provide total customer satisfaction...

 SCOPEMust be thoroughly familiar with all Accor corporate and local Operational Standards and ensure they are followed. ROLES AND RESPONSIBILITIES Maximize overall revenue from all reservation sources through the development and implementation of effective inventory and pricing strategies based on...

Lead supervise and motivate the front office team across both properties Ensure smooth and efficient check-in and check-out processes for all guestsMaintain high standards of guest service anticipating guest needs and resolving issues promptlyCoordinate with reservations concierge housekeeping and o...

Role SummaryThe Accounts Receivable Accountant will be responsible for overseeing the Medical Centres revenue management debt collection and receivables reconciliation while supporting broader accounting operations. The role focuses on ensuring accurate billing timely collections proper revenue post...

Monitor live and recorded CCTV footage across all assigned areas.Detect assess and report suspicious activities security breaches or safety hazards.Operate and control surveillance systems cameras and recording equipment.Ensure continuous coverage of critical areas (lobby entrances parking back-of-h...

Key Account Executive Luxury Hotel Collection Nairobi KenyaSalary: Negotiable DOEKendrick Recruitment is seeking a detail-oriented and service-driven Key Account Executive to join a luxury hotel collection in Nairobi. This role focuses on account care client retention and ensuring an exceptional e...

We are seeking a professional organized and customer-focused Receptionist to manage our front office operations and create a welcoming environment for clients and visitors. The ideal candidate should have excellent communication skills strong organizational abilities and experience managing social m...

The main objective of the role is to help deepen client relationships and optimize client performance by helping them design and assess their payments strategy and implement initiatives to capture the full potential from enhancing customers engagement. The person will:Lead consulting initiatives and...

Job Title: Hotel Supervisor Location: Siaya CountyIndustry: HospitalityEmployment Type: Full-timeJob PurposeThe Hotel Supervisor will oversee the day-to-day hotel operations to ensure exceptional service delivery operational efficiency and guest satisfaction. The role requires a proactive leader who...