General Manager – Hospitality

Salary: Competitive
Application Deadline: Thursday 16th July 2026

Our client is seeking to recruit an experienced General Manager to oversee the overall operations and performance of a full-service apartment hotel. Reporting to the Directors the successful candidate will provide strategic leadership across all departments drive financial performance maximize revenue enhance guest satisfaction and ensure operational excellence.

• Provide overall leadership and management of the hotel ensuring the achievement of operational financial and strategic objectives.
• Coordinate and supervise all departmental functions including Front Office Housekeeping Food & Beverage Finance Sales & Marketing Security Maintenance and Human Resources.
• Develop implement and monitor operational policies procedures and standard operating procedures to enhance service delivery and operational efficiency.
• Prepare and manage annual budgets monitor financial performance implement cost-control measures and ensure profitability through effective revenue management.
• Drive occupancy Average Daily Rate (ADR) RevPAR and overall revenue through pricing strategies reservations management and sales initiatives.
• Ensure exceptional guest experiences by maintaining high service standards responding promptly to guest feedback and implementing continuous service improvements.
• Lead marketing and business development initiatives to strengthen the hotels market presence attract new business and increase customer retention.
• Oversee procurement inventory management supplier relationships and internal control systems to ensure operational efficiency and accountability.
• Supervise all maintenance capital improvement and property management activities to ensure the hotel remains in excellent condition.
• Ensure compliance with all statutory regulatory health safety licensing and hospitality industry requirements.
• Prepare regular operational financial and performance reports for the Directors and provide strategic recommendations to improve business performance.
• Foster a high-performance culture by recruiting mentoring training and appraising departmental managers and employees while promoting teamwork and accountability.

• Degree or Diploma in Hospitality Management or a related field.
• Minimum of eight (8) years experience in a senior management position within the hospitality industry.
• Demonstrated experience managing a full-service hotel serviced apartments or similar hospitality establishment.
• Strong knowledge of hotel operations including Front Office Housekeeping Food & Beverage Reservations Revenue Management Finance and Guest Relations.
• Proven experience in financial management budgeting forecasting cost control and profit maximization.
• Extensive experience in reservations management and revenue optimization with a strong understanding of ADR RevPAR occupancy and yield management principles.
• Strong leadership people management coaching and performance management skills.
• Excellent customer service communication negotiation and stakeholder management skills.
• Strong analytical decision-making and problem-solving abilities.
• High levels of professionalism integrity and attention to detail.
• Proficiency in Micros Fidelio and Microsoft Office applications including Excel Word and Outlook.

Interested candidates should submit their CV via the Career Page.

Application Deadline: 16th July 2026

For inquiries contact:

GAP recruitment does not charge candidates at any stage. Only shortlisted candidates will be contacted.