Housekeeping Manager
Job Location:
Monthly Salary:
Posted on:
6 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Reports To: Rooms Division Manager / General Manager
Job Purpose
To lead and manage all housekeeping operations across guest rooms public areas laundry and back-of-house facilities ensuring the highest standards of cleanliness presentation hygiene safety and guest satisfaction while maintaining departmental productivity staffing efficiency and budget controls.
Key Responsibilities
- Manage day-to-day housekeeping operations across guestrooms public areas and laundry.
- Ensure rooms and facilities meet established cleanliness and quality standards.
- Conduct regular inspections and implement corrective actions where necessary.
- Supervise train and develop housekeeping staff.
- Prepare duty rosters and ensure adequate staffing levels.
- Manage housekeeping inventories supplies amenities and linen control.
- Monitor departmental budgets and control operating costs.
- Coordinate closely with Front Office and Engineering to ensure room readiness and timely maintenance.
- Handle guest complaints and service recovery related to housekeeping.
- Ensure compliance with health safety hygiene and sanitation standards.
- Prepare departmental reports and monitor housekeeping performance indicators.
Requirements
- Diploma or Degree in Hospitality Management or related field.
- 35 years experience in hotel housekeeping operations.
- At least 2 years in a supervisory or management role.
- Strong leadership organizational and people management skills.
- Experience in inventory control budgeting and quality assurance.
- Knowledge of hotel PMS systems is an added advantage.
