Customer Jobs in Kenya

Lead coach and support the customer service team to achieve performance targets.Ensure timely and accurate order processing invoicing and issue resolution.Handle escalated customer inquiries complaints and service concerns professionally.Monitor KPIs such as response time order accuracy and customer...

Event & Room Block CoordinationSupport the Director of Lodging and Account Managers with the coordination of room blocks for contracted events.Create modify and cancel room reservations accurately and efficiently.Maintain detailed inventory of room allocations reservations and hotel assignments.Moni...

JOB TITLE: CUSTOMER MARKETING OFFICER-AGRICULTUREAbout This Job:Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda Kenya Tanzania Rwanda and South Sudan.On behalf of our client we are looking for a...

We are seeking a passionate and motivated Customer Service Intern to join our dynamic team. This internship offers an excellent opportunity to gain hands-on experience in a fast-paced customer service environment. As an intern you will serve as the first point of contact for our valued customers han...

To ensure that the Voice Branch provides adequate inbound outbound sales and service support (including complaint and 2nd level query resolution) to customers in line with the relevant value propositions frameworks and conduct requirements.Qualifications : Type of Qualification: First DegreeField o...

As a Customer Success Graduate Trainee your work will be to ensure that our clients realize the full value of their investment in the cloud offerings of Pawa IT Solutions. You will focus your expertise on user adoption technical health and long-term satisfaction of the clients while maintaining grow...

Role PurposeDeliver internal & external sales operations and customer service for all sales related activities & build a high levels of customer loyalty & satisfaction by identifying anticipating and resolving supply chain and customer operations issues.AccountabilitiesCustomer Order ProcessingEffic...

Role Purpose Develop GTM strategies for Targeted Customers / Distributors prioritizing campaigns & resource allocation defining marketing communication strategy and developing on field Customer Intimacy Strategy.Establish a sound market intelligence platform as base for Marketing and Commercial Plan...

Job SummaryThe client is seeking a proactive and customer-focused Customer Service Agent to serve as the first point of contact for their internet clients. The role involves handling customer inquiries troubleshooting basic connectivity issues coordinating with technical teams and ensuring timely co...

To understand and resolve customers queries on product service and accounts problems in a courteous and professional way to ensure customers satisfaction. To Order and monitor the stocks for the Service centers Regional Branches and AgenciesTo carry out Stock taking and report on the same to the Bra...

We are looking for a driven persuasive and action-oriented Customer Acquisition Consultant to bring new participants into AMIs transformative skills development programs across Africa. This role is all about connecting with people communicating value and converting interest into enrollment at scale...

Responsibilities: Customer Follow-Up: Proactively engage with customers through phone calls emails and SMS to ensure timely payment of outstanding and overdue balances while maintaining a professional and customer-focused approach.Issue Resolution: Partner with internal teams to identify and resolve...

The Customer Experience Intern will support daily front-office operations by serving as the primary point of contact for all walk-in phone WhatsApp and online customers. The role is responsible for ensuring every customer interaction is handled professionally inquiries are responded to promptly and...

Job SummaryThe client is seeking a proactive and customer-focused Customer Service Agent to serve as the first point of contact for their internet clients. The role involves handling customer inquiries troubleshooting basic connectivity issues coordinating with technical teams and ensuring timely co...

About The RoleOur client is a leading provider of internet and network solutions in Kenya delivering reliable connectivity and technical services to businesses and individuals. They specialise in fibre and wireless broadband network installations and IP solutions focusing on enabling efficient commu...

Smart Applications International is a leading ISO-certified ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the healthcare industry the company was founded to provide innovative secure and high-tech solutions across Africa the Islan...

Position: Head of Customer ExperienceReporting to: CEO or to any other person as may be designated by the ManagementJob Scope: The Head of Customer Experience (CX) holds overall responsibility for defining and executing our customer experience vision and strategy. This leadership role ensures that e...

The Supplier Support Associate will report to the Manager Supplier Support. The Supplier Support Associate will support the Supplier Support team in obtaining declarations and other important information from non-responsive suppliers in our clients supply chains.Key Requirements & Responsibilities C...