Service Jobs in Amman

Provide service and customer support during field visits or dispatches Tie workflow to schedule Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports D More...

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are More...

Process Customer Orders. Customers account management. Responding to Customer Inquiries, Phone Call & Emails in a very timely manner. Follow up on customer's orders via emails and calls. Sales Managers support. Processing documents for products, shipping, and price More...

Work in an energetic call center environment answering inquiries coming through customer emails, social media or live chat. Process customer’s orders and assign to related couriers. Listen to customers’ questions and concerns, and provide answers or responses. Handle More...

Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve customer issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide pro More...

Provide Service Operations support to external customers in accordance with the terms of the customer contract and SLAs To ensure the correct functioning and maintenance of systems and products serviced by Service Operations Act as the customer SPOC and co-ordinate the scheduling More...

Maintaining a positive, empathetic, and professional attitude towards customers at all times Responding promptly to customer inquiries through various channels Acknowledging and resolving customer complaints in a professional manner Keeping records of customer interactions, comment More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Duty hours on-site are 12‐hours per day, 7 days a week, plus commute time, and are subject to local labor law On‐call 24x7, including weekends and holidays Provide Tier I and II customer service support as part of a service desk team across multiple networks, facilities, and locat More...

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording acco More...

Customer service employees are required to work on an hourly basis, as the work will be from home: Conditions of application: 1- Availability of a computer 2- Availability of the Internet at a good speed 3- Can work from home 4- Writing in Arabic and English 5- Speak in English 6- He More...

Dealing with incoming faults in a professional, courteous manner over the phone and via email Taking ownership of faults and managing them in a logical and methodical manner Correctly logging incidents and faults, categorising and prioritising them in line with team procedures Co More...

Handing a high volume of in-bound calls and greet customers in a courteous and professional manner. Assess and evaluate customer concerns and resolve their problems in an efficient and timely manner. Provide product and service information to our customers. Promote products and s More...

Will be esponsible for handling customers’ interactions Will communicate with customers’ via multiple channels Answer all incoming requests and address customers’ problems in a timely manner Log all necessary interaction details as instructed Re-direct requests More...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete i More...

Sales Planning per customer Review/participation in order to adjust sales forecast/sales planning Allocation plan when needed New product launch activities Communication and products requirement alignment with supply chain actors Sales orders management Customer order/Purchase ord More...

Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users. Provides immediat More...

About the job Job NumberJob CategoryFood and Beverage & CulinaryLocationGrosvenor House a Luxury Collection Hotel Dubai, Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAPScheduleFull-TimeLocated Remotely?NRelocation? NPosition TypeNon-Management More...

About the job Job NumberJob CategoryFood and Beverage & CulinaryLocationThe St. Regis Amman, 5th Circle Shafiq Al Hayek Street, Amman, Jordan, Jordan VIEW ON MAPScheduleFull-TimeLocated Remotely?NRelocation?NPosition TypeNon-Managemen tPosition SummaryOur jobs aren’t j More...

About the job We are looking for a customer-oriented, experienced and motivated Customer Service Representative who is able to out themselves in the customers' shoes and remain helpful, patient, positive and cheerful. Responsibilities: Managing large volume of c More...